Perth Amboy Customer Service

Jose D Ortega Jr *********@*****.***

*** **** ******, ***** *****, NJ 08861 908-***-****

Objective

Motivated and adaptable professional with diverse experien'ce across various industries, seeking to contribute a strong work ethic, problem-solving skills, and a commitment to excellence to a dynamic team. Dedicated to delivering quality results and exceeding expectations in any role. Employment History

A&E, Ford, NJ 03/2021-

Technician 08/2022

• Diagnosed and repaired a wide range of household and commercial appliances on-site

• Provided appliance repair services at residential locations and institutions like hospitals.

• Interpreted technical manuals and wiring diagrams to troubleshoot complex issues.

• Maintained a fully stocked service vehicle with parts and tools for efficient field repairs.

• Delivered high-quality customer service, clearly explaining repair processes and maintenance tips.

• Installed and repaired cameras throughout schools and hospitals.

• Documented service calls, parts usage, and repair details using mobile software.

• Ensured compliance with safety standards and company policies at all job sites.

• Stayed up to date on manufacturer training and certifications for major appliance brands. CITY OF PERTH AMBOY PUBLIC WORKS, Perth Amboy, NJ 09/2013- Tree Division 06/2021

• Performed tree trimming, pruning, and removal to maintain public safety and city aesthetics.

• Operated chainsaws, chippers, aerial lifts, and other equipment for tree maintenance.

• Operated various types of trucks by abiding by road laws.

• Responded to emergency calls for downed trees and storm-related debris removal.

• Identified hazardous trees and limbs and reported findings for further action

• Assisted in planting new trees and maintaining landscaped areas around city properties.

• Collaborated with city departments and residents to address tree-related service requests.

• Maintained tools and equipment, ensuring they were in safe working condition. WILLIAM-SONOMA, Bridgewater, NJ 01/2014-

Inventory Clerk 01/2016

• Received, processed, and organized incoming shipments to maintain accurate stock levels.

• Conducted regular inventory counts and audits to ensure product accuracy and prevent shrinkage.

• Entered inventory data into company systems with high attention to detail.

• Collaborated with sales and warehouse teams to ensure timely restocking of merchandise.

• Maintained clean, organized stockroom and followed safety protocols.

• Labeled, tagged, and categorized products for efficient storage and retrieval.

• Assisted in preparing and staging merchandise for sales floor placement.

• Communicated discrepancies and supply issues to management promptly. References Available Upon Request

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