Medical Records Clerk, Administrative Associate

COLLEEN COOK

A DMINISTRATIVE A S S I S T ANT / MEDICAL R E C O RDS C L E R K

c o l l e e n m c k i n n e y @ y a h o o . c o m • 618- 925- 2366 S UMMARY

• Records Management System, Data Entry Tasks

• Proofreading, Audits, Filing, Storage, Archives

• Medical Software, Facsimile, Importing, Copiers

• Associate of Applied Science in Accounting

• Purchasing, Shipping, Receiving, Logs, Details

• Recruiting, Training, Interoffice Communication

E X P E R I E NCE

Records Management / Data Entry

• Entered patient routine healthcare maintenance (RHCM) into American Medical Software (AMS).

• Ensured received records requests were saved under correct category and sub-category headings.

• Imported digital faxes, created tasks for physician review and signature, and saved in patients’ charts.

• Uploaded physician’s video chat correspondence and photos from Updox into AMS for continued care.

• Imported ER visits, hospital stay records, ECGs, testing, operative reports, and labs from EpicCare Link. Records Management / Operations

• Ensured doctor completed diagnosis codes, length of need, and signed certificates of medical necessity.

• Received records requests from providers, attorneys, and Social Security through fax, phone, and mail.

• Proofread FMLA, long-term, and short-term disability papers to ensure physician completed correctly.

• Ensured ongoing, quality measures and completion of RHCM items for annual insurance HEDIS auditing.

• Requested customers complete records release form, advance directive form, and insurance information.

• Checked periodic reports for patients due for exams, retrieved lab results, and notified the staff RN. Purchasing / Shipping / Receiving

• Purchased outgoing USPS postage, toner, paper, and other office supplies with company credit card.

• Shipped up to five packages of records weekly and shipped from USPS for packages over 13 ounces.

• Regularly mailed corrective clemency campaign books and injustice surveys to requesting members. Office Administration / Training

• Recruited, trained, and managed volunteers in sending electronic messages to over 3300 members.

• Added new members to membership lists and updated addresses and statuses for facilities across Illinois.

• Logged member messages, questions about legislation, and shared inquiries with communications team.

• Maintained point of contact lists and informed communications team of changing technology needs. WORK H I S TORY

Administrative Associate

P a role I l l i n o i s (Non-P rofit)

Medical Records C l e r k

Anad K . S a l em, MD

Herrin, IL

May 2 0 2 0 - P r e s ent

C a r b ondale, IL

August 2004 – May 2 022

C e r t i f i ed Pharmacy Technician

Medicine S h oppe

Marion, IL

March 2003 – June 2003

Accounting C l e r k

Morgan Commercial S t r u c t u res

Murphysboro, IL

S eptember 200 1 – July 200 2

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