RICHARD M. MOTRONI
**********@*****.***; 650-***-****
Summary
Extensive experience in a wide range of administrative support duties for a variety of departments.
Computer Skills
Google Docs
Microsoft Office
PeopleSoft
Workday
Adobe Acrobat Pro
Concur
Professional Experience
South Bayside Industries, San Carlos, CA (Contract Assignment) 2024-2025
Administrative Assistant - Supported the Management Department
Managed busy phones, answered public questions regarding what can be recycled and what is trash. Also answered questions setting up tours of the facility or possible job opportunities.
Praised for handling questions in a respectful and professional manner.
Delta Star, San Carlos, CA (Contract Assignment) 2023-2024
Human Resources Assistant - Supported Human Resources Department
Played a key role in significantly improving and ensuring integrity of employee timecard system. Years of analytical skills used to create spreadsheets that identified and tracked input errors.
Received high praise from company’s Human Resources Manager for “exceptional work in helping the company get caught up on their timecards.”
San Mateo County Transit District, San Carlos, CA (contract assignment) 2022-2023
Human Resources Clerk – Supported Human Resources Department
Joined the HR Department in the summer of 2022 for a temp assignment to clean up the employee file system. Received multiple compliments for quickly updating the system. Established a reputation among HR employees as someone dependable and eager to help on other projects.
The assignment was so successful that HR Department specifically requested I return for additional duties that included arranging interviews, completing invoices and conducting employee background checks.
Acknowledged to be a quick learner of software programs like PeopleSoft HR and PeopleSoft Finance, E-Verify.
Santa Clara University, Santa Clara, CA 2021-2022
Senior Administrative Assistant – Supported Electrical and Computer Engineering Department
Learned new software program (Terminal Four) to update the Department website. Uploaded photos, videos, and announcements, while deleting outdated information.
Quickly learned eCampus system to monitor size of department courses and labs. Gained the reputation as the go-to-person to assist students in enrolling in closed courses and other course related issues.
Coordinated very successful multi-level, multi-phase interview process, both virtual and in-person
Electric Power Research Institute, Palo Alto, CA 2019-2020
Senior Administrative Assistant – Supported Senior Team Leader, Operations
Coordinated numerous successful Webcasts. Audiences ranged from a few individuals to over 300. Arranged power point presentations and organized speakers resulting in Webcasts that ran smoothly.
Assisted in the successful planning and execution of the annual Technology Transfer Awards. Created efficient spreadsheets that consistently provided accurate information.
San Mateo County Transit District, San Carlos, CA (contract assignment) 2018
Office Assistant – Executive Administration, Supported Executive Officer
Monitored and organized monthly meetings for two separate committees. Received praise for being organized and producing professionally written meeting minutes.
Facilitated and organized interviews with potential new applicants, keeping track with Excel spreadsheets. Earned high marks for successfully organizing interviews.
On Lok, San Francisco, CA 2012-2017
Administrative Assistant III - Supported Chief Medical Officer of the Medical Staff
Developed and maintained complex databases for quarterly medical care reviews, producing accurate results to show where care of patients was of highest quality and other areas in need of improvement.
Planned and coordinated yearly Ethics Retreat. Hard work, organization and attention to detail resulted in praise for efficiently run retreats.
Visa, Foster City; Salesforce, San Mateo, CA (contract) 2009 – 2011
Administrative Assistant - Supported Sr. Business Leader for Acceptance Economics (Visa)
Administrative Assistant 2 - Supported Director of Global Travel/Expense (Salesforce)
Took command of a newly implemented tax registration program that had confused and frustrated many acquirers leading to a highly successful program rollout.
Took control in the resolution of two security information security crises. Solid skills in communication, organization and tracking process brought both security crises under control quickly.
Maritz/Cascade, Redwood City, CA 2007-2009
Administrative Assistant - Supported VP of Account Management and five Account Managers
Managed wide variety of high-pressure duties including creating spreadsheets for rewards catalogs, reporting on the products available, researching competitors and preparing monthly sales reports.
Awarded with certificate of recognition as the department’s “Go-To-Guy.”
Education
BA Journalism, San Jose State University, San Jose, CA