Data Entry Front Desk
Resume:
РЕЗЮМЕ (Resume)
Oksana Bobrova
Etobicoke, ON
**********@*****.***
Open Work Permit (CUAET) — Available Immediately
Professional Summary
Reliable and proactive Administrative and Community Support Professional with over 10 years of experience in office administration, youth services, and client-facing roles. Known for excellent organizational skills, calm and respectful communication, and a strong ability to support diverse teams and clients. Fluent in English, Ukrainian, and Russian. Adaptable, tech-savvy, and dedicated to creating inclusive and productive environments.
Core Skills
• Administrative Support & Calendar Management
• Data Entry, Filing & Document Preparation
• Client Communication & Front Desk Service
• Event & Program Coordination
• Confidentiality & Discretion
• Multilingual Client Support (English, Ukrainian, Russian)
• Microsoft Office Suite, Zoom, Email Management
• Youth Engagement & Outreach
Professional Experience
Youth Worker – Malton Youth Hub
Punjabi Community Health Services (PCHS), Mississauga, ON
September 2024 – March 2025
• Supported newcomer youth (ages 6–23) with job search, resumes, college planning, and emotional well-being
• Coordinated educational and recreational programs, including March Break and after-school activities
• Maintained accurate case notes, tracked attendance, and submitted regular reports
• Communicated with schools, parents, and local partners to support youth development
• Provided a welcoming, inclusive, and safe space for youth from diverse backgrounds
Administrative / Youth Program Assistant
Punjabi Community Health Services (PCHS), Mississauga, ON
2024
• Assisted in coordinating youth programs, workshops, and client intakes
• Managed documentation, attendance records, and supported logistics for community events
• Supported clients with form completion, email communication, and access to government services
• Provided front-line support in English and Ukrainian, including reception and phone inquiries
Assistant Teacher / Interpreter
University Hospital, Limerick, Ireland
2022 – 2023
• Provided interpretation for Ukrainian- and Russian-speaking patients during medical visits
• Supported families with form completion and understanding medical procedures
• Assisted in organizing support groups and education sessions for refugees
Owner / ESL Instructor
Private English Language School, Ukraine
2010 – 2022
• Managed all aspects of a private English school: scheduling, finance, communication, and instruction
• Delivered ESL lessons to children, youth, and adults
• Maintained excellent relationships with families and staff, with high retention and satisfaction rates
Education
Bachelor of Philology – English Language and Literature
Ukraine
Languages
• English – Fluent
• Ukrainian – Native
• Russian – Fluent
Contact this candidate