JESSICA BUSTOS
Bismarck, ND *****
********@*****.***
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Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency. Customer service
Conflict resolution
Time management
Communication skills
Resource advocacy
Flexible schedule and availability
Point-of-sale operation
Cash handling
Inventory management
Attention to detail
Basic math
Empathy and patience
Data entry
Multitasking
Retail store support
11/2021 to Current
DEBRA SINCLAIR
Bismarck, North Dakota
In Home Caretaker
Assisted with light housekeeping tasks including laundry, vacuuming, dusting and meal preparation. Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure. Provided companionship and emotional support to elderly clients. Assisted patients in maintaining personal hygiene through showering and bathing assistance, toileting assistance and incontinence care management.
10/2018 to 01/2025
SAN DIEGO HUMANE SOCIETY
San Diego, California
Volunteer
Provided assistance to staff in the daily operations of the organization. Attended weekly meetings to discuss progress and future initiatives. Participated in team-building exercises to strengthen relationships among volunteers. Helped with prep, set up, and breakdown of community and public events. 03/2023 to 08/2023
VALLEY MOTEL
El Cajon, California
Front Desk Agent
Addressed customer needs in a timely manner.
Scheduled reservations for groups and special events. Verified accuracy of room rates and other charges during check-in process. Provided excellent customer service while upholding company policies. 05/2007 to 08/2008
ACE PARKING MANAGEMENT
San Diego, California
Cashier
Issued receipts, refunds, credits or change due to customers. Resolved customer complaints professionally in accordance with company policy. Balanced daily transactions on a computerized point-of-sale system. Delivered high level of customer service to patrons using active listening and engagement skills. SUSIE'S DEALS
San Diego, California
SUMMARY
SKILLS
EXPERIENCE
Store Manager 05/2006 to 06/2007
Managed daily banking activities such as deposits and withdrawals. Developed strategies to maximize sales and profitability. Conducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. 10/2004 to 07/2005
THE SALVATION ARMY
San Diego, California
Resource Advocate
Provided emotional support to clients during difficult times in their lives. Maintained detailed records of all client interactions including notes from meetings and phone calls. Advocated for clients rights and ensured access to appropriate resources and support systems. Coordinated referrals to community agencies for additional support services as needed 09/1999 to 08/2001
7-ELEVEN
San Diego, California
Cashier
Greeted customers and answered any questions they had about the store's products and services. Organized promotional displays or arrange merchandise on counters or tables to promote sales. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. Verified that customers were of legal age to purchase alcohol or tobacco products. General Education Development, San Diego, CA
EDUCATION AND TRAINING