Human Resources District Manager
Resume:
DAWN MANZANO
815-***-**** ***********@*****.*** Sterling, IL 61081
Driven by a passion for exceeding sales targets and fostering team growth, I excelled at Red Bull, where I leveraged data-driven strategies and innovative solutions to drive business growth. My expertise in operational management and strategic planning, coupled with a knack for building strong relationships, has consistently enhanced brand development and performance monitoring.
Strategic Merchandising Solutions
Sterling, IL
District Manager
10/2024 - Present
• Enforced compliance with corporate policies and procedures. Accomplished goals by establishing priorities and organizing workload to meet deadlines.
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Collaborated with Human Resources department on recruiting efforts for new hires throughout all stores in the district.
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• Shared best-demonstrated practices with team and across company.
• Consulted with leadership on development of team's strategy. Developed team through motivation, counseling and product knowledge education.
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• Hired, trained and monitored execution in 9 states Red Bull Santa Monica, CA
Account Sales Manager
12/2023 - 10/2024
Maintained up-to-date knowledge of product and service offerings and industry developments
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Leveraged data-driven insights when making decisions about pricing strategies and promotions
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Managed client accounts from initial contact through successful close of sale
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Identified opportunities for new business growth within existing accounts.
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Anderson Merchandisers Dallas
District Team Lead
06/2023 - 12/2023
Implemented innovative solutions to streamline operations within the region while ensuring quality standards were always maintained
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Utilized data-driven insights gained from analysis of regional performance metrics to inform decision-making process on operational improvements
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Maintained strong relationships with external stakeholders such as vendors, suppliers, customers promoting good will throughout the region
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Devised strategies for improving customer service levels across the district by increasing product knowledge among staff members and providing better support services.
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Select-A-Vision Collegeville
Field Operations Manager
09/2022 - 06/2023
Created comprehensive training programs for new hires to ensure they had the skills needed to perform their job functions effectively
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Facilitated regular communication between field personnel and corporate office staff regarding changes in company policies or
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Professional Summary
Experience
DM
procedures impacting employees in the field
Recruited qualified candidates who demonstrated an aptitude for working independently in remote locations while maintaining high standards of professionalism
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Implemented an integrated reporting system for field reps to report within an application
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• Managed all 3rd party interactions.
FGXI, Foster Grant US, RI
Field Operations Manager/ Regional
Manager
08/2008 - 09/2022
Responsible for training and guiding 16 District managers and merchandisers to complete corporate guidelines
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Direct liaison between 3PL company and internal execution on field strategies and projects
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• Responsible for the largest budget in the Field of over 12M Communicate and write field initiatives based on product and customer needs
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• Provide a detailed synopsis of business unit spend and execution Managed a region of 16 District Managers over a 9-state territory with over 8,500 customer doors and 570 field-based merchandisers
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• Monitor field task directions from the corporate office
• Helped to ensure accurate directions were being created
• Created POG for Walgreens account specific based on field needs Created comprehensive training programs for new hires to ensure they had the skills needed to perform their job functions effectively.
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Mosaic Sales Solution Irving
Lead - Brand Champion
01/2008 - 07/2008
• Manager for 3 Regional Managers
• Managed all 3rd party accounts
• Managed territory of merchandisers
• Implemented a new reporting structure
• Created and maintained POG's for the field
Provided leadership in the development of training materials that were provided to the Field Merchandiser team based on the clients' requests
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Direct liaison between the client and internal operations responsible for understanding clients' focus and develop training objectives around their needs
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Worked in conjunction with the Regional Managers and District Managers to ensure that all training material was accurate and utilized
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Created a training binder that was distributed to the Field Merchandiser workforce
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Performed market tours on behalf of the client to verify the representation of the product in retailers
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• Developed and headed a training assessment team
Organized and executed all training seminars throughout the United States.
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Mosaic Sales Solution Irving
Manager of Field Training
01/2007 - 01/2008
Hired and managed a team of 6 Regional Trainers that were based throughout the United States
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Managed the day-to-day training needs based on the hiring demand in the field
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• Managed the day-to-day activities of the Regional Trainers Created and provided the field with training materials for respective projects
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• Ensured that the developed budget for my department was within guidelines and justified
Interacted with the client to ensure that all training needs were cohesive within the clients' guidelines and objectives.
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Mosaic Sales Solutions Irving
District Manager
03/2006 - 01/2007
Hired and managed the day-to-day field operations within my given district of IL, WI, IA, IN, and MN
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• Managed a team of 15-30 part-time field merchandisers This included training of the new hires and development of the existing employees
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• Worked within a team environment of 12 other District Managers Was called upon several times to manage other districts, along with my own, during periods of a non-managed district
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Worked out in the field side by side with my field merchandisers to ensure that they were understanding their core responsibilities and helped coach them to go above and beyond whenever possible
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Exceeded the bonus structure that was given to me and had a proven compliance level that always met and exceeded the company policies
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• Was Awarded the 2006 District Manager of the Year Award. National In Store Sarasota
District Manager
10/2004 - 03/2006
Managed a team of 150 independent contractors within a given district of IL and WI
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Exceeded the company's completion compliance percentage level of 85% by achieving a sustained 91-93%
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• When needed, I provided client contact and performed market tours. Levy Home Entertainment Hillside
National Manager of Field Services
03/2002 - 10/2004
Managed an internal office support team of 16 employees, including the mailroom, customer service support, receptionist, and the support field team operations division
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Supported a field team of 45 District Managers, 4 Regional Managers, and over 300 field merchandisers
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Planned, organized, and was the director of a key marketing promotional event with major publishers.
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Levy Home Entertainment Hillside
Merchandiser/District Integrity
Manager
01/2001 - 03/2002
Responsible for the day-to-day activities as outlined in the training material provided to me by the corporate office
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Developed and maintained relationships with the Client Regional Managers within the given district
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Provided positive representation by attending conventional meetings at the clients' requests.
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Completed coursework towards High School Diploma
Sterling High School IL
• Contractor Management • Inventory Tracking
• Workflow Planning • Production Targets
• Employee Performance Reviews • Program Management
• Business Reporting • Technical Leadership
• Operational Planning • Continuous Quality Improvement (CQI)
• Program Leadership • Program Monitoring
Education
Skills
• KPI Tracking • Strategic Planning
• Process Improvement Initiatives • Management Training
• Process Development and Streamlining • Improve Performance
• Budget Controls • Business Growth Initiatives
• Hiring and Onboarding • Performance Monitoring and Evaluation
• Policy Development and Enforcement • Brand Development
• New Business Development • Staff Management
• Project Management • Multi-Million Dollar P&L Management
• Operational Management • Accurate Recordkeeping
• Order Management
References available upon request
References
Contact this candidate