Customer Service Data Entry
Resume:
Abbigale Hewitt
Administrative & Customer
Service Support
Abbigale Hewitt
Kingston 14
***************@*****.***
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Skills
Filing & Record Management
Microsoft Word & Excel
Customer Service & Communication
Time Management
Document Preparation
Data Entry
PROFESSIONAL SUMMARY
Motivated and responsible individual with hands-on clerical experience in both government and customer service environments. Skilled in office support, document handling, filing, and communication. Adaptable, dependable, and eager to learn. Seeking an opportunity to further develop my skills while contributing to the success of a professional organization.
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Experience
Hinduja Global Solutions / Customer Service Representative November 2024 - January 2025,
• Provided frontline support to customers of a major financial institution, assisting with account inquiries, transactions, and service-related concerns
• Handled high call volumes and resolved a wide range of customer issues with patience and professionalism
• Remained committed to improving with each interaction and focused on ensuring every customer felt heard and supported
• Delivered dependable support while following procedures to protect client privacy and uphold service standards
Housing Agency of Jamaica Limited / Clerical Assistant-
(Trainee)
July 2023 - October 2024
Provided clerical support to the Human Resources & General Administration Department and the Procurement Unit
• Assisted with document filing, record keeping, and administrative organization
• Supported staff with the preparation and distribution of internal documents
• Helped maintain both physical and digital filing systems across departments
• Gained exposure to procurement procedures through document handling and administrative assistance
• Maintained confidentiality, professionalism, and a strong work ethic in a structured office setting
Charmaine’s Footwear / Sales Representative
May 2021 - September 2021
● Assisted customers with purchases, upselling items and ensuring customer satisfaction
• Operated the cash register and handled transactions accurately
• Maintained product displays and helped organize stock on the sales floor
• Provided friendly, reliable customer service in a fast-paced retail setting
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Education
Trench Town Polytechnic College 2024-
Associate Degree in Business Administration
PENDING.…
HEART/NSTA TRUST 2023- 2024
Certificate in Customer Service
PRE-UNIVERSITY EDUCATION 2021- 2023
CAPE
Entrepreneurship
CSEC
Principles of Business II
Claude McKay High School 2017- 2021
CSEC
English Language II
Food and Nutrition II
Electronic Document Preparation and Management III ㅡ
Reference
Available upon request.
Contact this candidate