Melissa Salerno
msalerno* @ yahoo.com
Professional Summary
With over thirty-five years of experience in office management, successfully implements the needs of managing the daily operations of a demanding office atmosphere. Always demonstrating flexibility, organizational skills, dependability, and the ability to adapt to new environments.
Skills
Organization
Communication
Punctuality
Dedication
Loyalty
Leadership
Professional Experience
Scheduling
Troubleshooting
Payroll
Financial reporting
Research
Employee
Management
Slack
Microsoft Office
Microsoft
Outlook
QuickBooks
Data Entry
ProSeries
Office Manager 2007- Present
Saratoga Wealth Advisors Saratoga, NY (Remote)
• Supports company operations of a 4-person firm by maintaining office systems and supervising staff
• Manage accounts receivable, accounts payable, collections, payment posting, and bank reconciliations
• Prepare monthly, quarterly and yearly financial reports for clients to review their investments
• Prepare and pay vendor invoices for firm
• Managed the interviewing, screening and referrals of qualified applicants
• Manage the firm’s insurance policies, to include healthcare, business policies and workers compensation by researching various vendors and determining the best company for the overall cost effectiveness and care for employees
• Prepare tax returns for clients in initial phases for approval by the firm’s financial advisors and accountants
• Maintains order by organizing office procedures and operations while also monitoring office functions
• Review and approve supply requisitions for the continued functionality of the firm Office Manager 1988-2007
Guant, Pratt, Radford, and Methe, PA West Palm Beach, FL
• Directed staff and daily operations of firm by serving as point-person for employees when problems arose such as troubleshooting office issues, and meeting needs regarding staffing concerns
• Maintained books for a multi-million-dollar law firm concerning accounts payable, receivables, insurance company billing, and attorney time keeping using Timeslips and QuickBooks
• Interviewed and hired support staff for new positions within the firm including receptionists, secretaries, and file clerks
• Worked to foster high job satisfaction ratings by resolving issues promptly
• Prepared monthly financial reports for Partners to ensure clients were knowledgeable about fees and accounts were paid
• Received cash and check receipts while also maintaining ledger books and computer records of deposits
• Negotiated with suppliers and vendors to receive the most favorable payment terms and prices and ensure the smooth function of daily office operations
Education
Rockland Community College Suffern, NY
Nanuet High School Nanuet, NY
SWA
SARATOGA WEALTH ADVISORS, LLC
Jeffrey A. Trowbridge
Cell: 518-***-****
Fax 801-***-****
****@**************.***
December II, 2024
To Whom it May Concern:
It has been my pleasure to have Melissa Salerno in my employ as an Office Manager and assistant from 2007 until the present. During this time, Melissa has proven herself invaluable to our operation in many ways. She is reliable, her attendance is extremely consistent and her work is prompt and complete. And maybe most importantly she is always willing to learn new skills in order to take on new and different responsibilities.
In our business it is absolutely necessary that we conduct ourselves honestly, ethically and with complete confidentiality with regards to all client matters. Again, Melissa is exemplary in her adhere to those requirements. And her personal and professional relationship with our clients was absolutely invaluable in the operation of our practice.
Given the opportunity, I would definitely rehire Melissa. I think she would be a terrific addition to any organization fortunate enough to have her in their employ. If you have any questions, I hope you will not hesitate to give me a call. Sincerely,
Jeffrey A Trowbridge
Partner
340 BROADWAY, THIRD FLOOR. P.O. BOX 833 SARATOGA SPRINGS, NY 12866 TELEPHONE 518-***-**** FACSIMILE 518-***-**** WWW.SARATOGAWEALTH.COM To whom it may concern,
I'm writing to recommend Melissa Congdon Salerno for a position with your organization. As the Executive Director and Founder of Detroit Achievement Academy, I was lucky enough to meet Melissa nearly 11 years ago when she reached out to support our students during the holidays. I was immediately taken aback by her genuine joy, can-do attitude, and utter dedication to anything she set out to do. I wholeheartedly believe knowing and working alongside someone with such qualities will be an inevitable asset to a team and workplace.
Since Melissa's first day joining our “crew” as a supporter, she’s demonstrated her big heartedness consistently. She always maintained a great work ethic, executing multiple responsibilities simultaneously, and always possessed a strong sense of self – leading by example. To this day, Melissa regularly checks in with our schools, cheers us on from afar, and supports our students in any way she can (like sending supplies, getting the word out, and more!). She is a true example of what it looks like to be a contributing member to a better world (our mission for our students and community!). It only takes a few interactions, and a few conversations, to realize Melissa’s true, genuine drive for success for those in which she encounters. She is determined, dedicated, and persistent in ensuring that those she surrounds herself with wins. I feel confident that Melissa would benefit your organization as they've benefited ours, and I'm honored to recommend them for any position. If you'd like more specific examples or details, please contact me at ****@******************.*** Sincerely,
Kyle Smitley
Executive Director and Founder
Detroit Achievement Academy
*****@******************.*** ● 7000 W. Outer Drive Detroit, MI 48235 ● 313-***-**** February 1, 2025
Re: Melissa Salerno
To Whom it May Concern:
I am writing this letter on behalf of Melissa Salerno. Melissa was the Office Manager for my former law firm from 1988 to 2007.
Melissa was employed with the firm for 19 years. As you can see by the length of her tenure with the firm, she was a dedicated employee, a hard worker, and well respected by all. She ran all of the daily activities of the firm and made sure that the needs of the firm, the attorneys, and the support staff were timely met. Melissa is well versed in QuickBooks, Time Slips, Word Perfect, Microsoft Works, bookkeeping skills and other critical programs necessary to run the day-to-day operations of a business. She is an efficient multi-tasker and handled herself in a professional manner at all times. She will be an asset to any company in need of a dedicated, hardworking and loyal employee. If you have any questions, please do not hesitate to contact me. DCM/lr