John F. Norris
El Paso, Tx 79928
********@*****.***
Employment Objective:
Highly motivated Logistics Specialist experienced in operating SAP Hanna, Automated Logistics Control System (ALCS) and Decision Support Tool (DST) platforms. My attention to detail, coordination experience and diversity of working with local and international companies allows me to be immediate added value within the organization. I possess the capability to work independently or in a team environment utilizing my operational and strategic logistical knowledge to support the organization’s mission. My military background and civilian employment have afforded me the opportunity to work seamlessly with personnel of different ethnicities. To be a part of an organization which values employees and strives daily to continuously improve itself would be an honor to join.
Education
Bachelor of Arts (B.A.) Major: Supply Chain Management
Ashford University Clinton, Iowa 2012
Associate of Arts (A.A.) Major: General Studies.
Central Texas College, EXPY, Killen Texas 1999
High School Diploma, Jennings High School, 1986
Special Skills
Lean Six Sigma (Yellow Belt)
Excellent communication and problem-solving skills
Hazmat certified/ forklift certified
CPR certified
NetSuite and Paylocity platforms
Employment Experience
Material Management Specialist, 10 March 2025- Present
Raytheon
RayTech – El Paso, Texas
oResponsible for inventorying and resolving any deficiencies reported during the inventory of all Major End Item’s (MEIs) checkout during depot operations and System Integration and Check-Out (SICO).
oEstablished, segregated and maintained over 15-thousand-line items to include: Prescribed Load List (PLL), Authorized Stockage List (ASL), consumables and non-expendable components.
oDirectly supported Patriot depot reutilization operations involving inventory, segregation and reintegration resulting in tremendous cost savings to the organization.
oResponsible for educating different departments within the organization of supply chain processes to include rules and regulations.
oDirected the movement, placement and reorganization of shipping containers maximizing all afforded space while considering unloading efficiency and cost savings.
Service Delivery Manager, April 2021- Aug 2024
Mexichem Fluor, Koura Global – Saint Gabriel, Louisiana
oCoordinate deliveries to customers and sister companies, utilizing both U.S. and international 3PL partners. Consistently monitored the ever-changing international logistics environment due to world issues.
oWork closely with the Customer Service department to alleviate any delivery issues or customer complaints. Documenting and following up on all customer concerns striving to maintain on time in full (OTIF) of 95% or higher.
oUpdate logistical policies and procedures while training associates on new changes to be implemented. Also, presenting a monthly slide presentation to the Site Management Team (SMT) to include Plant Manager on all logistical movements.
Production Manager, April 2018 – April 2021
Lighthouse Louisiana – Baton Rouge, Louisiana
oResponsible for efficient day-to-day operation of the facility with a particular emphasis on managing operations to meet time-sensitive requirements. Ensuring that a safe working environment for a workforce of 85% vision impaired associates is always maintained.
oFulfill contract requirements for Department of Defense and commercial customers while maintaining ISO compliance throughout the process. Enter daily production numbers into NetSuite thus allowing the Sales Department to have the most current inventory data required to fulfill customer demand.
oEnsure associate’s work hours are vetted and approved in Paylocity on a weekly basis.
oMonitor and control inventory levels for over 80 line items optimizing output and avoiding shipment shortfalls. I was able to increase Lighthouse production levels from 80% to 86% within 1 year.
oFacilitate and operate within the organization to include periodically operating paper cup machinery, pull raw stock with the forklift/clamp truck and load trucks ensuring customer orders are fulfilled as promised. Whatever it takes!
Warehouse Supervisor, March 2016 – April 2018
XPO Logistics – Port Allen, Louisiana
oResponsible for supervising daily warehouse operations for a 400,000 sq ft XPO Logistics facility ensuring the safety of personnel and product. Establish and maintain procedures for shipping DOW Chemical products to 32 countries.
oEnsure all standard operating procedures are followed during the storage, loading and shipment of pharmaceutical grade polyethylene super sack DOW products.
oDocument and train associates on OSHA regulation, GPS international container shipping and ISO requirements.
Property Book Technician, Chief Warrant Officer 3, October 2012 – February 2016.
US Army Sembach, Germany
oSubject matter expert on Logistical policies and procedures. Knowledgeable about logistics analysis, scheduling and inventory. Maintain accountability of a Brigade property book valued in excess of $ 350 million.
oProcure, catalog, post and issue commercial off the shelf (COTS) equipment within the DOD Special Forces community to support time sensitive real-world missions.
oCoordinate with German, Spanish and British force logicians to efficiently drawdown equipment and facility property located throughout Iraq and Afghanistan. Reduced $8 million in transportation costs by optimizing redistribution and cross leveling procedures.
Employment Achievements
oMaintained 95% delivery on time in full (OTIF) to customers
oIncreased production levels from 80% to 86% within 1 year at Lighthouse Louisiana
oDecreased shipment errors within XPO Logistics by 78%
oMaintained inventory control for $350 million of government equipment throughout the country of Afghanistan
oConducted detailed inspections of $10 million worth of sensitive equipment for 3 years with no loss