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Quality Assurance Team Leader

Location:
Dawson, GA
Salary:
$15/ hr
Posted:
July 09, 2025

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Resume:

CH

Cynethia Hicks

Professional Summary

Talented Team Leader with excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams. In search of a role where my experience will allow me to be a valued asset within an organization whose core values are emulated within its employees. Work History

Tara Foods - Team Leader-Mixroom Operator

Albany, GA

2004 - 2018

Woodgrain Millwork - Team Leader

Leesburg, GA

1996 - 2003

**********@*****.***

229-***-****

113 Forest Lawn, Bonaire, GA 31005

Skills

Education

1992

Terrell High School

Dawson, GA

High School Diploma

Following detailed mixing instructions, processes, and procedures to correctly prepare solutions.

● Complying with the policies, guidelines, and regulatory requirements. Reporting problems with quality, processes, equipment, or materials to the Production Supervisor.

● Performing manual assembly and visual inspection of products. Completing line clearance, production records, training records, and other documentation as required.

Led warehouse improvement initiatives to advance operational efficiencies.

● Developed weekly schedules for warehouse employees.

● Communicated at all organizational levels.

Assembled orders and packed items for shipment in an accurate and timely manner, conveying orders to shipping personnel.

Built a motivated warehouse team & ensured leadership of a well-trained staff.

● Loaded and unloaded pieces into boxes for shipment.

● Trained staff on material handling processes to reduce shipping times.

● Maintained accurate stock records and schedules.

● Conducted monthly inventories of materials on the work floor.

● Operated forklifts and other heavy machinery safely.

● Assisted machine operators with finished pieces.

● Quality assurance and control

● Safety processes and procedures

● Daily workflow improvement

● Performance management

● Staff education and training

● Excellent work ethic

● Exceptional communication skills

● MS Office Suite

● Creative problem solver

● Exceptional time management skills

● Strong conflict resolution skills

● Shipping and receiving professional

● Strong interpersonal skills

● Quick learner

● Maintained quality assurance and customer satisfaction objectives. Trained staff of 10 direct labor employees to perform assembly and manufacture of product.

● Read and followed standard operating procedures.

● Planned, scheduled and delegated daily work.

● Applied paint using traditional and sprayer methods.

● Applied primer, paints, varnishes and lacquers to product surfaces. Cleaned and properly stored all paint equipment and supplies at the end of each work day.

Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags.

Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.

● Operated power and hand tools in a safe and effective manner. Verified dimensions of finishing workpiece and frequently used weld and anneal saw blades.

● Received incoming materials and products

Verified the quantity and description of materials received by checking merchandise against the packing list.

● Conducted monthly inventories of materials on the work floor.

● Stacked and piled lumber, boards and pallets.

● Used item Numbers to properly stock warehouse.



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