Home Health Medical Receptionist

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CONTACT

Address : Denver, CO *****

Phone : 720-***-****

Email : ****.*********@*****.***

WWW : Bold Profile

SKILLS

• Healthcare Administration Assistant

• Healthcare Documentation

• Medical Billing Expertise

• ICD-10 & CPT Coding

PROFESSIONAL SUMMARY

Customer service-oriented professional with healthcare and medical receptionist experience. Skilled in coordinating workflows and effectively communicating with co-workers, patients, and staff. Consistently adheres to policies, procedures, and guidelines to ensure high-quality outcomes. Demonstrates a commitment to maintaining patient privacy and confidentiality. Recognized for academic excellence with High Academic Honors, Dean's List, and Honor Roll achievements. Holds a certificate in HIPAA Essentials for Healthcare Professionals from Ultimate Medical Academy. Adept at problem-solving and decision-making, with the ability to assess situations and identify effective solutions. Highly organized and proficient in managing time and priorities in fast-paced, multitasking environments. Meticulous attention to detail for accurate and compliant documentation. Proficient in Microsoft Office Applications, including Word and Excel (typing speed: 33 WPM). Diligent [Desired Position] with a strong background in managing medical office operations and coordinating patient care. Successfully contributed to patient scheduling, medical record maintenance, and insurance processing. Proven ability to handle confidential information with discretion while streamlining administrative tasks efficiently. WORK HISTORY

Home Health Aide, 08/2023 to 03/2024

AccentCare Home Health - Denver, USA

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

• Assisted clients with daily living activities, enhancing their independence and quality of life.

• Improved patient well-being by providing compassionate and attentive personal care.

• Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Caregiver, 12/2016 to 03/2017

Broomfield Skilled Nursing & Rehabilitation Center - Broomfield, CO

• Assisted 5 clients with activities of daily living, promoting independence and quality of life.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Assisted 5 clients with daily living needs to maintain self-esteem and general wellness.

Stay At Home Parent, 06/2012 to 08/2016

My Family - Denver, USA

• Coordinated medical care, meals, and social activities

• Remained deadline-oriented and reliable while adjusting priorities and managing time wisely with 2 children.

• Self-motivated, with a strong sense of personal responsibility. TINA LILLYBLAD

Home Health Aide, 01/2008 to 06/2012

BSW, Inc. - Butte, USA

• Assisted with activities of daily living – mobility, personal hygiene, and feeding of 10 clients.

• Provided in-home personal care services, and maintained a safe, secure, and healthy environment for 10 clients.

• Kept household clean and organized, ran errands, and prepared and served meals

• Maintained confidentiality of protected health information in accordance with HIPAA guidelines

Medical Receptionist /Lead PBX Operator, 12/1997 to 01/2000 Inland Valley Regional Medical Center - Murrieta, CA

• Gave the charge to ER Doctor on duty, took vital signs, and administered IV's

• Answered and transferred inbound calls, scheduled appointments, checked patients in and out, accepted payments, and verified insurance coverage

• Respected patient rights to privacy and confidentiality

• Maintained professional work environment and managed time effectively to complete duties on time

• Answered phone calls and messages for 50 plus-physicians at Inland Valley Regional

Medical Facility, scheduling appointments, and handling patient inquiries. EDUCATION AND PROFESSIONAL DEVELOPMENT

• Ultimate Medical Academy, Diploma – Medical Administrative Assistant, 05/2024

• MyCNAJobs, Certificate – National Caregiver

EDUCATION

Diploma: Medical Administrative Assistant, 08/2024 Ultimate Medical Academy - Clearwater, FL

Certificate: National Caregiver, 11/2020

MyCNAJobs - Denver, CO

CERTIFICATIONS

Notary Public, Colorado Secretary of State, 202******** KEY QUALIFICATIONS

• Medical Administrative Assistant

• Medical Terminology

• Medical Transcription

• Patient Processing

• Patient Registration

• Medical Records Management

• Medical Billing Knowledge

• Third Party Billing

• Medicare

• Medicaid

• HMO

• PPO

• Basic Coding Skills for ICD-10 & CPT

• Insurance Verification

• Anatomy & Physiology

• CMS 1500 Claim Form

• Billing Cycle

• Claims Appeal Process

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Contact this candidate