Human Resources Employee Benefits

Kathleen Billen

Edmond, OK *****

405-***-**** ********@*******.***

Professional Summary

Accomplished Director of Employee Benefits at MidFirst Bank, adept in strategic planning and people management. Excels in designing competitive benefits policies, ensuring legal compliance, and enhancing employee relations. Dedicated Human Resources professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills

·Strategic Planning

·Verbal and written communication

·People Management

·Operations Management

·Strategies and goals

·Contract Negotiation

·Human Resources Management

·Compliance

Work History

08/1996 to 4/2025

Director of Employee Benefits

MidFirst Bank – Oklahoma City, OK

·Leads the development of the overall multi-year benefits strategy to align with organizational goals.

·Administers cost-effective, well structured employee benefits, including negotiating contracts, vendor management and leading the benefit team.

·Ensures compliance with all state, local and federal regulations related to employee benefits.

·Works effectively with diverse team to accomplish daily objectives to meet long-term goals, including a comprehensive communication strategy.

·Act as an advisor and subject matter expert to the leadership team on issues related to employee well being, mental health, benefits offerings and overall employee experience.

·Partner with external vendors and insurance providers to negotiate and manage contracts and service delivery of benefits.

·Manage vendor relationships, expectations and results

·Utilize data analytics to measure the effectiveness of the benefits programs and generate actionable insights.

Education

05/1987

BBA: Business Administration

University of Central Oklahomna - Edmond, OK

Certifications

PHR

SHRM - CP

Former member of SHRM Executive Network

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