Supply Chain Management

Timothy Randolph, CSSGB, DSL

West End, NC ***** 706-***-**** ***.*.********@*****.*** linkedin.com/in/timothy-randolph-cssgb-dsl

LOGISTICS & SUPPLY CHAIN MANAGEMENT

Accomplished Supply Chain Manager and Military Veteran with demonstrated success developing strategies to achieve growth and profitability while controlling costs through effective supply chain management. Excellent communicator who has led teams with 35+ members in dynamic, fast-paced environments. Proven ability to leverage data, analysis, and technology to drive change, establish goals, and empower employee performance. A highly analytical problem solver skilled at forging collaborative relationships in support of internal and external customer expectations. Comprehensive background in Logistics and Warehouse Management is derived from domestic and global operations in 5 countries spanning 3 continents. Manage risk to protect assets, property, and equipment valued over $300M while meeting the expectations of senior leadership. Six Sigma Green Belt.

CORE COMPETENCIES AND TECHNICAL SKILLS

Supply Chain Operations Project Management Strategic Planning Six Sigma Production Planning

Warehouse Management System (WMS) Client & Vendor Relations Process Improvement

Logistics Operations Leadership Development Communication Collaboration

Big Data Analysis Metrics MRP ERP SAP Microsoft Office (PowerPoint, Excel, Word) Communication Inventory Management

PROFESSIONAL EXPERIENCE

Amazon Fayetteville Jul 2024- Present

Area Manager

Responsible for overseeing and leading a team of associates in a fulfillment center, ensuring efficiency, safety, and productivity. Manage day to day operations, set performance goals, and ensure customer expectations are met. Leading, coaching, and developing a team, as well as ensuring compliance with policies and safety standards.

Lead a team of hourly associates to ensure high levels of safety, quality, and performance, meeting customer delivery expectations.

Oversee operational workflows for millions of packages, ensuring timely and accurate deliveries.

Collaborate with Safety, Engineering, Loss Prevention, HR, and Quality teams to uphold safety and operational standards.

Optimize performance using Lean and Kaizen techniques to identify and implement process improvements.

Monitor and manage productivity metrics, ensuring compliance with company standards and performance goals.

Perform physical tasks to maintain operational efficiency in a fast-paced, dynamic environment.

GEORGIA-PACIFIC Asheboro, GA Nov2022- Mar 2024

Shipping Manager

Responsible for safe and efficient operations, ensuring our product is up to the highest possible consumer standards, and development of team members through the application of our business philosophy of Principle Based Management. utilize leadership, operations experience, and communication to identify and convert change improvement opportunities related to people, process, and systems.

Lead, motivate and develop a team of hourly employees to increase individual and overall business performance goals; Develop direct report development plans and people management strategies.

Collaborate in daily and weekly OTIF planning and strategy meeting, continuously striving for OTIF improvement.

Promote a safety culture that will manufacture, warehouse, and deliver contaminate free products meeting all required product safety laws, regulations, and corporate policies.

Manage shipping and warehouse functions along with inventory accuracy for the plant and offsite warehouse.

Focus on shipping efficiencies for On Time and In Full customer deliveries.

Communicate with Sales and Customer Service teams to meet customer needs.

Evaluate deliveries, shipments, and product levels to improve inventory problems and shortages.

Managing RCA completion and action closure tracking on all external carrier/warehouse OTIF misses

Provide coaching; team development/performance management.

Complete data entry responsibilities and generate reports.

GEORGIA-PACIFIC Madison, GA Aug 2021 – Nov2022

Production Supervisor

Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; developing reporting procedures and systems. Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; resolving problems; reporting results of the processing flow on shift production summaries.

Supervise production efforts that drive improvement in all associated work processes affecting compliance, reliability, quality, production and costs.

Support the MPO (Machine Paced Operation) Process System to align and optimize the manufacturing enterprise in delivering value to the business.

Facilitate team development and growth, employee skill development, problem-solving and resolution, building employee commitment and ownership and holding employees accountable.

Drive safety excellence through promoting employee involvement, ownership, and accountability to proactively eliminate hazards.

Monitor product quality and provide direction to crew members to maximize efficiency.

Assist with troubleshooting production issues.

Provide safety training to crew members.

Provide coaching; team development/performance management.

Complete data entry responsibilities and generate reports.

ALPHAPOINTE Kansas City, MO Jan 2021 – Jul 2021

Warehouse Manager

Non-profit organization and member of the National Industries for the Blind (NIB).

Directed work processes and all daily warehouse operations, WMS system. Managed order processing and inventory control strategies, implementing improvement to environment and system. Trained, mentored and oversaw teams to increase productivity. Coordinated deliveries, and shipping with less than truckload and truckload carriers establishing routing information and delivery times.

Supervise hourly warehouse workforce resulting in a productive and efficient work environment.

Establish and maintain robust warehouse standard operating procedures.

Coordinate with accounting department on all warehouse inventory items.

Coordination of RMA

Responsible for the timely receipts of all materials

Maintain all any inventories that were kept off safe

Assure the warehouse is run in a “safe” manner that is compliant with OSHA regulations.

DEPARTMENT of VETERANS AFFAIRS Kansas City, MO Jan 2020 – Jan 2021

Supply Technician

Performs a variety of work that includes ensuring the storage, issuance, replenishment, and surveillance of supply line items; maintaining an equipment inventory listing; purchasing office supplies; ordering forms, receiving supplies and forms, providing informal training for officials on secondary inventory points, and performing record keeping.

Performs daily cycle counts on automated storage cabinets and specialty carts, restock inventories of wards or unit supply area and replenishes to appropriate stock levels.

Delivers requested items to wards and units in the correct units of issue within the tour of duty.

Ensure that all medical supplies remain within shelf life and rotates supplies appropriately.

Monitors overstock or obsolete supplies in all supply storage in all supply storage carts, supply cabinets.

Updates assigned supply closets or distribution points with the correct unit of issue, cost, reorder point, and descriptions.

Ensures that all items have the correct barcode and are placed neatly on the bins/shelves.

Avoid stock outages in the primary inventory by recommending revisions in stock levels based on the usage on demand for the ward and supply unit.

ALPHAPOINTE Kansas City, MO May 2017 – Aug 2019

Non-profit organization and member of the National Industries for the Blind (NIB).

Operation Planning Manager (Jan 2019 – Aug 2019)

In collaboration with the sales, operations, and customer service departments, led the overall planning, analysis, and implementation of production operations with responsibility for purchasing, production, quality, budgets, inventory, employee engagement and performance, and customer service. Managed a team with 2 direct reports.

Regularly communicated with the sales team to develop and maintain accurate revenue forecasts.

Worked closely with operations to maintain a production schedule based on forecast and capacity planning.

Ensured sufficient inventory and coordinated between Purchasing, Customer Service and Operation to achieve internal performance objectives and external customer scorecard performance objectives.

Coordinated between Purchasing, Customer Service and Operation to achieve internal performance objectives and external customer scorecard performance objectives.

Aggregated data analyzed budgets and forecasts and identified trends to improve performance objectives.

Drove inventory control efforts, which balanced working capital and product availability.

Monitored inventory levels and adjusted or reported exceptions.

Managed organizational metrics for forecast accuracy, on-time delivery, production performance to schedule and inventory management; adjusted production schedules as needed.

Communicated production schedule to Supply Chain and Operations Manager.

Collaborated with Quality, Production, Customer Service and Purchasing to coordinate activities and resolved issues to ensure the highest level of customer service.

Led, promoted and facilitated continuous improvement activities that identified methods that improved product quality, output and cost.

Supply Chain Project Manager (May 2017 – Jan 2019)

Oversaw supply chain operations for two warehouses in two locations with a workforce that is 75% vision impaired. Tracked and analyzed data to drive continuous improvement and ensure supply chain efficiency.

Improved shipping errors by 75% by identifying underperforming areas and driving process improvements.

Directed projects related to purchasing, customer service, warehousing, distribution, forecasting, inventory management and production to reduce costs, improve accuracy, customer satisfaction and safety.

Monitored forecasts, identified necessary change, and determine their effect on supply chain activities; improved MRP, production planning, inventory availability and on-time delivery.

Logistics Manager Internship (Jan 2017 – May 2017)

Participated in an 8-week program established by Hire Our Heroes.

•Designed, planned, and controlled supply chain activities; utilized best practices to improve efficiency, reduce costs, increase performance, inventory control, material planning and maintain or improve turnover standards.

•Established and maintained formalized testing and certification requirements for Customer Service Representatives within ISO parameters.

•Work in conjunction with various groups such Sales, Customer Service, IT and Accounting to handle complaints and ensured support plans are in place to maintain long term customer satisfaction.

UNITED STATES ARMY Various Locations 1992 – 2017

Operation Manager

Oversaw operational and logistical support for 64 departments; processed over 4K documents with over 50K items valued in excess of $300M with 100% accuracy.

Guided professional development of 20 mid-level managers and employees, provided detailed monthly counseling and professional growth charts; resulted in 9 employees recognized for leadership and promotion.

Assessed training needs and evaluated training effectiveness of the company; assisted in the development of innovative teaching techniques and conducted professional development seminars.

EDUCATION AND TRAINING

AMERICAN MILITARY UNIVERSITY Charles Town, WV

Bachelor of Arts, Military Programs and Acquisitions / Logistics Management

Master of Arts, Reverse Logistics and Transportation Management

Training:

Six Sigma Green Belt, International Six Sigma Institute, 2014

US Army Training:

Logistics Assistance Program Senior Manager Course Support Operations Logistics Management

Demonstrated Senior Logistician Course Acquisition Level I & II Senior Leaders Course Advanced Leaders Course Basic Leadership and Development Course.

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