Accounts Receivable Customer Service

Lisa Hicks

Accounts Receivable and Billing Specialist

832-***-**** *************@*****.*** PORTER, TX, US Accounts Receivable and Billing

Specialist

Jaguar Fueling Service

Mar 2021 - Jan

2025

Experience

Produced accurate and timely invoices, contributing to the overall financial health of the organization.

Billed all ASAP customers along with customers that have special requirements

Provided exceptional customer service by addressing billing inquiries and resolving issues promptly.

Coordinated with clients to confirm billing details and facilitate smooth payment processes.

Managed customer inquiries related to billing and payment, providing timely and effective resolutions.

Ensured data integrity by regularly updating billing information in the database.

Input all data into Quick Books, Net Suit.

Uploaded invoices into third party system.

Billing Clerk

Weatherford Labs

Apr 2017 - Jun 2020

Verified and corrected billing data, independently resolving errors. Prepared itemized statements and invoices showing amounts due and services rendered.

Updated office files daily and kept records organized. Developed solid relationships with staff, customers, and vendors. Troubleshot problems and developed successful solutions. Processed and recorded financial transactions accurately and efficiently. Resolved accounting records and customer issues with thorough analyses of available data.

Coordinated with the sales department to verify account details and process adjustments to billing as needed.

Responded promptly to client inquiries regarding billing issues, resolving concerns to foster positive relationships.

Utilized accounting software such as QuickBooks and Excel to streamline billing processes and enhance accuracy.

Summary

Detail-oriented billing

professional with extensive

experience in managing

invoicing and customer

accounts. Successfully resolved

complex billing issues, leading to

a 30% reduction in payment

disputes. Proficient in updating

and maintaining accurate

financial records, ensuring

compliance with company

policies. Eager to bring a results-

driven mindset to enhance

financial operations and drive

overall efficiency.

Customer Service

Proficient

Skills

Accuracy

Advanced

Data Entry

Advanced

Invoicing

Expert

Attention to Detail

Advanced

Billing Software

Advanced

QuickBooks

Expert

Microsoft Excel

Proficient

Attention To Detail

Proficient

Repair Coordinator

Weatherford International

Feb 2009 - Apr 2017

Maintained repair logs and paperwork with clear writing and strong attention to detail.

Managed files and continuously updated and organized records. Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.

Updated records with all interactions and customers transactions. Answered customer questions about policies and procedures with friendly and knowledgeable approach.

High School

Ariton High

1997

Education

English

Native

Languages

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