Data Quality Enterprise
Resume:
Erik Rosado
********@*****.***
EXPERIENCE
YouVersion Bible App, Edmond, Ok — Director of Analytics, Governance, and Insights
Jan. 2024- PRESENT
Lead strategic analytics, key KPI/metrics, and enterprise data governance initiatives across one of the world’s most widely used digital platforms, empowering millions of global users with meaningful engagement metrics and trustworthy data insights. Responsibilities & Key Achievements:
● Strategic Data Leadership: Drive the firm-wide data strategy to enable YouVersion to fully leverage its data assets. Establish data as a core enabler of digital ministry, user growth, and product optimization by aligning analytics with business, engineering, and content goals.
● Data Governance Authority: Architect and lead a comprehensive data governance program including policy creation, stewardship accountability, privacy standards, and data quality controls, supporting compliance and operational efficiency.
● Data Infrastructure & Architecture Oversight: Partner with data engineering and architecture teams to guide the design and implementation of scalable cloud data infrastructure (BigQuery, dbt) and semantic layers (Looker) supporting robust decision-making.
● Tooling & Procurement Leadership: Spearhead the evaluation and procurement of modern data stack tools to support ingestion, transformation, cataloging, and observability—ensuring platform resilience and agility to meet emerging data needs.
● Benchmarking & KPI Innovation: Define and launch enterprise-wide KPI frameworks and performance benchmarks to track spiritual engagement, product success, and content reach. Drive innovation in metric development and standardization across departments.
● Cross-functional Enablement: Collaborate with product, engineering, marketing, and executive teams to embed data-driven thinking into daily workflows and strategic planning. Champion a self-service analytics culture by enabling governed access to trusted insights.
● Data Operations Excellence: Identify and resolve gaps in data processes and data literacy, streamline cross-team workflows, and lead the centralization of performance analytics to improve reliability and speed to insight.
● Financial Insight & Stewardship: Deliver executive dashboards and financial metrics that directly support strategic planning, budget optimization, and sustainable ministry growth.
SKILLS
BI Tools: Tableau, Amplitude, Power
BI, and Looker
Languages: Python, SQL
Automation: Excel VBA, Bots, Access
Data Platforms: BigQuery, Google
Analytics (G4), and AWS
Expertise: Data Governance, Data
Quality, KPI Strategy, Retention
Analytics
Other: Workflow Automation,
Dashboard Design, Leadership & Team
Scaling
LANGUAGES
Fluent in English and Spanish
Certifications
Tableau for Data Science
(UC-CQC3R8RL)
Tableau Certified Associate – 2019,
2018, 10 (UC-WTY19OQQ)
Mastering Excel Macros and VBA
(UC-7510930c)
Miami Cancer Institute, Miami, Fl — Manager of Oncology Informatics and analytics
Sept. 2023 - Jan. 2025
Led enterprise-level analytics strategy and operations for Oncology Services, aligning data initiatives with clinical, financial, and strategic priorities across the healthcare system.
● Built and Scaled a High-Performing Team: Led a 25-member cross-functional team comprising 10 analysts, 10 developers, 2 project managers, and 3 automation specialists. Fostered a high-performance culture through targeted mentorship, career pathing, and cross-training initiatives.
● Directed End-to-End Cancer Care Analytics Ecosystem: Oversaw the design, development, and deployment of a unified Cancer Care Dashboard ecosystem, enabling clinical, operational, and executive teams to monitor outcomes, care coordination, treatment variability, and quality metrics from a single source of truth.
● Advanced Data Quality and Governance: Instituted robust data integrity protocols and launched a dedicated quality audit team, reducing reporting errors and increasing confidence in executive-level decision-making.
● Operational Workflow Integration: Embedded analytics directly into clinical operations and administrative workflows, enabling real-time insights at the point of care and increasing responsiveness to patient and system-level changes.
● Workforce and Deliverable Standardization: Implemented role-specific development plans, standardized project templates and deliverables, and introduced sprint-based work cycles to improve output consistency and cross-team collaboration.
● Strategic Financial Intelligence: Delivered high-impact insights on ROI, cost-per-treatment, payer mix trends, and resource utilization, informing budget optimization, staffing models, and value-based care strategies for clinical and administrative stakeholders.
● Outcome-Oriented Program Evaluation: Developed comprehensive performance dashboards and predictive analytics models to assess the effectiveness of clinical programs, emerging technologies, and capital investments, enabling data-informed scaling or recalibration.
● Stakeholder Collaboration & Influence: Acted as a trusted advisor to oncology service line leaders, financial officers, and operational directors—facilitating data-driven decisions that improved patient outcomes, reduced waste, and supported long-term strategic objectives.
Miami Cancer Institute, Miami, Fl — Supervisor of Oncology Informatics
March 2021- Sept. 2023
Led the analytics team supporting oncology service lines, focusing on talent development, quality assurance, and process standardization to elevate the impact of data across the organization.
● Team Leadership & Development: Led a team of 19 full-time employees
(FTEs), including analysts and reporting specialists. Provided day-to-day guidance, technical mentorship, and performance feedback to build a highly engaged and skilled team.
● Analyst Growth and Career Pathing: Designed and implemented a structured analyst development program. Created individualized growth roadmaps based on quarterly and annual evaluations, performance trends, and career aspirations—empowering analysts to progress into senior roles.
● Coaching in Analytics Tools and Best Practices: Trained and coached team members on data visualization, report development, and business intelligence tools, fostering a culture of excellence and continuous improvement in tools such as Tableau, Power BI, and SQL.
● Strength-Based Development Planning: Conducted regular one-on-one sessions with team members to assess individual strengths and areas for improvement, crafting tailored development plans that aligned team capabilities with organizational needs.
● Created Analyst Career Ladder: Developed and introduced new roles and competencies within the department to promote upward mobility and retention, clearly defining expectations and measurable outcomes for each level.
● Business Requirements Governance: Founded and chaired a Business Requirements Document (BRD) Review Committee, ensuring all reporting initiatives met a standardized, high-quality set of criteria prior to development. This process enhanced communication with business stakeholders, reduced rework, and served as a team-wide learning opportunity.
● Cross-Functional Partnership: Collaborated with clinical, operational, and IT leaders to align report development priorities with strategic objectives, ensuring the analytics team delivered insights that were timely, accurate, and actionable.
● Quality and Process Standardization: Led initiatives to formalize intake, validation, and delivery of analytics requests, improving team throughput and increasing stakeholder trust in analytics outputs. EDUCATION
Jan 2017- June 2019
Purdue University Lafayette, Indiana — Masters of Science In information Technology and Analytics
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