STEVE A. MONTROSE
Miramar, FL 770-***-****
*****.********@*******.*** linkedin.com/in/stevemontrose
COLLABORATIVE CLIENT ADVOCATE
Builds strong client relationships and delivers technical solutions that exceed business objectives.
Impact-focused and entrepreneurial IT leader with extensive Fortune 500 experience, driving operational excellence and building strong business alliances across diverse industries. Proven ability to align technology solutions with business goals, manage multi-million-dollar projects, and innovate across complex IT landscapes. Expertise in multi-cloud solutions, cybersecurity, and enterprise architecture, with a unique understanding of real estate development.
CORE COMPETENCIES
Stakeholder Engagement
Solution Adoption & Training
Customer Onboarding & Success Planning
Vendor Management & Collaboration
Team Leadership & Mentoring
Bilingual Communication (English/Spanish)
PROFESSIONAL EXPERIENCE
ENTRUST CORPORATION, Shakopee, MN 2023 - 2025
Sr. Customer Success Solutions Architect
Provided strategic counsel to enterprise clients, aligning technology solutions with core business goals, resulting in higher client satisfaction and retention rates.
Resolved complex technical issues through cross-functional collaboration, enhancing service delivery by streamlining support processes.
Developed strategic educational resources on emerging technologies, Quantum Cryptology, Post Quantum strategy, and Facial Recognition, to empower clients, drive innovation, and enhance their understanding.
Accelerated new client time-to-value by optimizing onboarding processes in collaboration with Sales, Product Development, and Engineering teams.
NCR CORPORATION, Atlanta, GA 2022 - 2023
Cloud Architect
Designed and implemented Edge Computing frameworks for global clients, incorporating security, connectivity, and infrastructure solutions.
Partnered with internal and external stakeholders to develop go-to-market strategies for Managed Cloud Solution Integration, driving market penetration.
Collaborated with Microsoft, AWS, and Google to optimize cloud and IoT solutions, enhancing system performance and scalability.
Leveraged public speaking expertise to deliver impactful Lunch-n-Learn sessions on emerging technologies, inspiring innovation and collaboration across cross-functional teams.
NTT LTD., Plano, TX 2018 - 2022
Sr. Security Solution Architect 2021 – 2022
Enhanced client security posture through strategic initiatives, significantly reducing cybersecurity risks across cloud and enterprise environments.
Architected solutions for complex, multi-domain enterprise deals, aligning IT solutions with business needs and compliance standards.
Provided thought leadership on emerging security technologies, driving adoption and operational efficiency.
STEVE A. MONTROSE *****.********@*******.*** Page 2 of 2
Senior Solution Architect 2018 – 2021
Led design and implementation of global unified communication platform, achieving $10M+ in annual savings.
Spearheaded global cloud migration project, transitioning legacy systems to modern platforms and saving $10M+ annually.
Mentored cross-functional teams, promoting knowledge sharing and skill development across organization.
HEWLETT-PACKARD ENTERPRISE SERVICES, Spring, TX 2010 - 2016
Information Systems Architect IV – US Airways Account 2012 – 2016
Transformed IT operations, achieving $1.5M in annual cost savings by modernizing support models.
Led a team of 10 IT professionals to design and implement a hybrid cloud infrastructure, improving system reliability by 30% and reducing costs by 25%.
Introduced airline industry's first PaaS solution, boosting productivity by 25% and enhancing service delivery.
Oversaw large-scale vendor contracts, budget planning, and IT cost optimizations, achieving $1.5M annual savings.
Developed innovative cloud solutions resulting in $50M+ in new business over 2 years.
Solution Designer – Global Sales Support 2010 – 2012
Designed innovative cloud and hybrid solutions, winning $50M+ in new business over 2 years.
Streamlined pre-sales processes, aligning proposals with client requirements and market trends.
Delivered technical documentation and implementation strategies to ensure project success.
Reduced IT spending by $1.5M annually by modernizing support models and renegotiating vendor contracts.
IT Solutions Architect - General Motors Account 2006 – 2010
Delivered cloud migration solutions focused on virtualization and IT optimization.
Strengthened global business resilience with disaster recovery by centralizing and automating disaster recovery processes.
Modernized critical systems, improving performance and reducing costs.
MONTROSE ENTERPRISES LLC, Queens, NY 2006 - Present
Partner, Business Development Coordinator
Innovatively expanded real estate portfolio through rezoning and short-term rentals.
Increased revenue by 25% via global partnerships and targeted marketing campaigns.
Reduced operational costs by 30% through automation, energy efficiency, and outsourcing.
Spearheaded real estate rezoning initiative, increasing property value and rental income by 33%
ADDITIONAL EXPERIENCE
CREDIT SUISSE LLC, New York, NY
AVP/Client Relationship Manager
BLOOMBERG, LP., New York, NY
Senior Desktop Support Manager
EDUCATION & CERTIFICATIONS
Bachelor of Arts (BA), Economics, University at Albany, Albany, NY
MS Azure Solution Architect Expert, Microsoft
MS Azure DevOps Engineer Expert, Microsoft
MS Azure Administrator, Microsoft
MS Azure Security Engineer, Microsoft
Security+ ce, CompTia
ITIL Foundation Certification, EXIN
Certified Network Associate, Cisco
Top 10 core competencies: