Project Manager Senior

ALEXANDER POLOTSK

650-***-**** ****.*******@*****.*** http://www.linkedin.com/in/alexanderpolotsk Summary

Seasoned IT Infrastructure Project and Program Manager with over 20 years of comprehensive experience delivering large-scale, mission-critical IT initiatives across banking, healthcare, biotech, and enterprise technology sectors. Recognized for successfully managing full-cycle infrastructure projects including data center migrations, cloud implementations (AWS, Azure, GCP), virtualization, and enterprise application delivery. Adept in both Agile and Waterfall methodologies, with a consistent record of delivering high-availability solutions on time and under budget. Proven ability to lead cross-functional global teams, optimize service delivery, and drive continuous improvement in complex environments. Highly skilled in stakeholder management, resource planning, and aligning IT solutions with business objectives.

Core Proficiencies

Agile & Waterfall Methodologies

Cross-Functional Team Leadership

Networking & Storage Infrastructure

IT Infrastructure Project Management

Data Center Migration & Consolidation

Disaster Recovery & Business Continuity

Cloud Technologies (AWS, Azure, GCP)

Program & Portfolio Management (PPM)

Vendor Management & Contract Negotiation

Service Delivery Management

Risk Management & Mitigation

Budget Management & Cost Control

Technical Documentation & Reporting

Security & Compliance (SOX, MFA, SSO)

CI/CD & DevOps Support (OneOps, Chef)

Change Management & Process Optimization

Virtualization (VMware, Hyper-V, V2V/P2V)

Stakeholder Communication & Executive Reporting

Work Experience

Senior Project manager, Contractor through Vaco 5/2023 to 5/2025 First Citizens Bank, Raleigh, NC

As a Senior Project Manager contracted through Vaco, I lead enterprise-level initiatives at First Citizens Bank, collaborating with cross-functional teams to drive projects from planning through execution. I ensure alignment with business objectives, manage stakeholder expectations, and maintain compliance with regulatory standards throughout the project lifecycle.

Led the transition of 168 legacy CIT applications into the new First Citizens Bank environment by organizing collaborative planning sessions with architects and stakeholders, delivering a smooth and compliant migration process.

Supervised the full lifecycle of infrastructure setup for a major Data Center Migration initiative, guaranteeing the successful implementation of essential systems within project timelines.

Directed the full-scale phase-out of four outdated data centers by executing the retirement of infrastructure, discontinuation of applications, and removal of access credentials, completing the shutdowns efficiently and ahead of target.

Facilitated secure disposal of physical hardware and updated asset records by working closely with external vendors and internal teams, ensuring data accuracy and adherence to compliance standards. Senior Project manager, Contractor through Virtusa and QWT 10/2020 to 03/2023 Fiserv, Alpharetta, GA

As a Senior Project Manager contracted through Virtusa and QWT, I led strategic technology initiatives, coordinating with global teams to deliver complex projects on time and within scope. I ensured alignment between business goals and technical execution while managing stakeholder expectations and project resources.

Coordinated the complete migration of the Premier Applications Suite along with 40 supporting applications from two separate data centers into a single environment, resulting in reduced infrastructure complexity and enhanced operational performance.

Facilitated collaborative planning and infrastructure build sessions with architecture, engineering, and integration teams to ensure a successful migration, completing the initiative within the planned timeline and under budget.

Supervised the onboarding process for new clients and transitioned existing clients to the newly built infrastructure, strengthening system reliability and improving the overall client experience.

Directed the technical execution of infrastructure development for the Fiserv DNA application suite, ensuring alignment with enterprise standards and enabling the platform to support a high volume of financial transactions annually.

Senior Project manager, Contractor through RIIM 05/2019 to 02/2020 Genentech, South San Francisco, CA

As a Senior Project Manager contracted through RIIM, I led the planning and execution of complex technology projects, collaborating with cross-functional teams to deliver high-impact solutions. I focused on aligning project outcomes with business goals while managing scope, timelines, and stakeholder expectations.

Directed the Cloudera Data Hub upgrade, adding 60 nodes, updating CDH to version 5.15, and refactoring 900 PySpark scripts, improving processing efficiency and system performance.

Oversaw the BDM tool upgrade to ensure compatibility with the CDH update, optimizing data processing and system integration.

Supervised unit and regression testing across the entire upgrade suite, ensuring all components met performance standards and reducing post-deployment issues.

Managed project reporting, including financial tracking, accruals, and weekly updates using Enterprise Analytics, SAP Business Objects, Jira, and Confluence, ensuring clear communication and transparency. Senior Project manager, Acting Data Quality Lead, Contractor through Randstad 07/2018 to 05/2019 Walmart Labs, Sunnyvale, CA

As a Senior Project Manager contracted through RIIM, I led the planning and execution of complex technology projects, collaborating with cross-functional teams to deliver high-impact solutions. I focused on aligning project outcomes with business goals while managing scope, timelines, and stakeholder expectations.

Directed data quality initiatives as Acting Data Quality Lead for the Cloud Delivery organization, ensuring accurate data across multiple platforms (Jira, Confluence, SharePoint) and enhancing the reliability of project capitalization and reporting.

Optimized data management by cleaning and updating key enterprise tools, including Team Rosters and Roadmaps, improving data consistency and alignment across teams.

Collaborated with the Senior Director of Software Development Engineering (SDE) to refine operational processes, resulting in improved workflow efficiency and reduced project cycle time.

Oversaw sprint planning, product backlog management, and scrum ceremonies for the Software Delivery and Enablement organization (OneOps Team), ensuring successful delivery of cloud-based features on Azure, GCP, and AWS.

Wells Fargo Bank, San Francisco, CA 09/2016 to 01/2017 IT Technical Program/Project Manager Contractor Through Signature Consultants As an IT Technical Program/Project Manager contracted through Signature Consultants, I managed complex technical projects and programs, ensuring seamless coordination between cross-functional teams to deliver high-quality solutions. I was responsible for overseeing project timelines, budgets, and resources while driving the successful execution of IT initiatives aligned with business objectives.

Directed several initiatives within the Enterprise QA Transformation Program, focusing on Tools Rationalization, Metrics and Reporting Standardization, and Internal Governance Standardization to align with business objectives and enhance project execution.

Supervised cross-functional teams using tools such as MS Project Server, STAMP, PMUWS, ServiceNow, Primavera, and JIRA to optimize workflows, reduce inefficiencies, and improve project tracking and reporting accuracy.

Streamlined the standardization of QA metrics and reporting methods, ensuring consistency and clarity across teams, which facilitated more informed decision-making for leadership.

Managed governance processes to ensure adherence to internal standards and best practices, improving operational efficiency and minimizing risks across enterprise-wide QA initiatives. Senior IT Project Manager, Contractor Through InterVision and Abjayon 02/2016 to 08/2016 First Republic Bank, San Francisco, CA

As a Senior IT Project Manager contracted through InterVision and Abjayon, I led and managed complex IT projects, ensuring successful delivery of solutions within scope, time, and budget. I collaborated with cross-functional teams, stakeholders, and vendors to drive strategic initiatives and enhance business operations through the effective use of technology.

Spearheaded the deployment of a new VPN solution with Multi-Factor Authentication (MFA), ensuring secure remote access for employees and strengthening the Bank’s information security framework.

Managed the creation of email security systems, fortifying the Bank's defenses against phishing attacks and improving communication security.

Developed and implemented Linux-based infrastructure for the enterprise, including physical and virtual Linux servers, ESX clusters, and RHEL 7.2, enhancing system stability and scalability.

Collaborated with Windows, Linux, and Security teams to implement Single Sign-On (SSO) across various platforms, streamlining user access and improving system performance. IT Program Manager, contractor through ITI 07/2015 to 09/2015 DTCC (The Depository Trust & Clearing Corporation), Dallas, TX As an IT Program Manager contracted through ITI, I was responsible for overseeing the planning, execution, and delivery of multiple IT programs, ensuring alignment with business goals and successful integration of technology solutions. I managed cross-functional teams, resources, and timelines to deliver complex IT initiatives within budget and on schedule.

Managed the AIX to Linux migration program for multiple financial systems, overseeing the deployment of both bare metal and virtual machines to enhance system performance and reduce operational expenses.

Supervised the transfer of data and applications, ensuring smooth transitions with minimal downtime and successful implementation for critical financial systems.

Oversaw data center consolidation efforts, optimizing infrastructure and reducing the overall data center footprint, leading to notable cost savings and improved operational efficiency.

Utilized MS Project Server, JIRA, and Confluence to ensure thorough project documentation, maintaining consistent progress and applying project management best practices throughout the entire project lifecycle. IT Program Manager, Contractor Through Cognizant 11/2014 to 06/2015 Health Net, Rancho Cordova, CA

As an IT Program Manager contracted through Cognizant, I led and coordinated complex IT programs, managing cross- functional teams and ensuring the successful delivery of technology solutions aligned with business objectives. My role focused on overseeing project lifecycles, optimizing resources, and ensuring projects were delivered on time and within budget.

Led the implementation of Cisco VoIP and Unified Communication solutions, including the procurement and deployment of Cisco UCS Servers, enhancing communication efficiency and reducing operational costs within the healthcare environment.

Directed the deployment of Aspect ACD/IVR system, optimizing call routing and improving customer service capabilities, resulting in more streamlined communication processes.

Managed the upgrade of wireless LAN infrastructure, enhancing network speed and reliability, ensuring compliance with healthcare regulations, and improving overall system performance.

Utilized SharePoint dashboards, Service Management tools, and MS Project reporting to monitor project progress, track performance, and provide accurate, real-time updates, ensuring projects remained on schedule and within budget.

IT Project / Program Manager, contractor through Agreeya 05/2014 to 10/2014 HP Enterprise Services, Rancho Cordova, CA

As an IT Project/Program Manager contracted through AgreeYa, I led strategic initiatives focused on delivering enterprise-level technology solutions. I oversaw the full project lifecycle, from planning and execution to monitoring and closure, ensuring alignment with organizational goals and compliance with regulatory standards.

Led numerous infrastructure relocation initiatives as part of a Data Center Transformation effort, coordinating seamless transfers of client systems between HP facilities and maintaining consistent service levels.

Designed and applied customized migration approaches for varied client infrastructures in alignment with HP’s operational standards, enabling smooth transitions with minimal impact.

Managed the retirement and removal of outdated hardware from the vacated data center, ensuring all activities met compliance standards and supported operational efficiency.

Created comprehensive task breakdowns and project timelines using Microsoft Project, facilitating clear planning, effective team coordination, and successful project execution. Senior IT Project Manager for hosting and DC migrations, contractor through Staytop Systems CISCO Systems, San Josee, CA 03/2009 to 05/2014

As a Senior IT Project Manager, I led hosting and data center migration initiatives for enterprise clients, ensuring smooth infrastructure transitions aligned with business objectives. I collaborated closely with cross-functional teams to deliver impactful solutions on time while maintaining compliance with industry standards.

Directed and delivered a range of IT infrastructure projects at Cisco, including the end-to-end deployment of TERADATA and the rollout of the SPLUNK platform from initial testing to full production, ensuring consistent and successful execution.

Coordinated comprehensive planning and transition of enterprise systems during major data center migrations, including shifts to cloud environments, resulting in uninterrupted service and optimized infrastructure use.

Built and established scalable hosting environments to support various service models such as SaaS, PaaS, and IaaS by implementing dependable network, storage, and virtualization systems across global data centers.

Supervised the relocation of numerous application and database servers during a large-scale data center transition, managing infrastructure setup, system refreshes, decommissioning of outdated platforms, and ensuring stable post-migration operations.

IT Infrastructure Project Manager, Service Delivery Manager 03/2006 to 02/2009 SYMANTEC CORPORATION, Mountain View, CA

As an IT Infrastructure Project Manager and Service Delivery Manager, I led the planning and execution of critical infrastructure projects while ensuring seamless service delivery across enterprise systems. I collaborated with cross- functional teams to optimize IT operations, enhance system reliability, and meet business objectives within complex and regulated environments.

Led the successful delivery and implementation of multi-tier infrastructure supporting large-scale Oracle-based ERP databases with SharePlex replication, achieving uninterrupted service for critical business operations and establishing robust disaster recovery capabilities.

Directed multiple global infrastructure initiatives, including hardware procurement, cross-functional resource coordination, and deployment of complex systems across data centers, meeting aggressive internal delivery timelines and ensuring enterprise-wide operational readiness.

Oversaw the end-to-end execution of major data center relocation programs, including physical server moves, virtualization using VMware (V2V, P2V), and decommissioning activities—completing transitions on schedule and under budget.

Managed globally dispersed project teams across regions, ensuring effective collaboration and consistent project delivery, while contributing to the development of a new Project Portfolio Management system and enhancements to the enterprise Change Management process using Remedy. Project Manager 01/2002 to 03/2006

3PLAY NETWORKS (Thinking Voice), Sunnyvale, CA

As a Project Manager, I was responsible for overseeing the planning, execution, and successful delivery of various projects, ensuring alignment with business objectives, managing resources, and maintaining project timelines. My role involved coordinating cross-functional teams, mitigating risks, and ensuring projects were completed within scope, budget, and schedule constraints.

Directed multiple development and testing projects for various clients, including Spirent Communications and Babcock & Brown, ensuring timely and budget-conscious project delivery across industries like telecom and finance.

Supervised design and implementation projects, guiding cross-functional offshore teams of up to 15 developers, enhancing performance in a diverse operational environment for smooth integration and high-quality results.

Led a significant testing effort for Babcock & Brown, managing all project stages using tools like WinRunner and SQL Delta, successfully executing comprehensive testing and achieving high client satisfaction.

Oversaw the design and execution of network and application upgrades for a large-scale manufacturing client, coordinating in a complex multiplatform environment (LAN, WAN, VPN, Wi-Fi), boosting system performance and operational productivity.

Project Manager, Key Accounts Manager (Customer Support) 11/1997 to 12/2001 NICE SYSTEMS, LTD., Israel

As a Project Manager and Key Accounts Manager in Customer Support, I was responsible for overseeing the successful delivery of projects for key clients, ensuring exceptional service and support. I managed customer relationships, coordinated cross-functional teams, and ensured the timely resolution of issues to maintain high client satisfaction and business continuity.

Led and completed an integration project with Unicenter TNG technology, enhancing productivity within the Customer Support Division by optimizing workflows and automating processes.

Developed and introduced new working procedures with major distributors, significantly reducing the average installation time for new systems and improving operational efficiency.

Directed Beta testing and final implementation for high-profile clients such as Progressive Insurance and Lucent Labs, ensuring smooth deployments and high client satisfaction through comprehensive testing and issue resolution.

Oversaw a company-wide Y2K readiness project, coordinating cross-team efforts, managing subcontractors, and ensuring compliance with policies, leading to successful implementation without business disruption. Education

BScEE: Electrical and Computer Engineering

Ben Gurion University, Beer Sheba, Israel

ITIL Foundation V3

HP, Mountain View, CA

PMP Power Prep

The George Washington University

Six-Sigma Green Belt and Yellow Belt

6SigmaSiudy

Websites, Portfolios, Profiles

http://www.linkedin.com/in/alexanderpolotsk

Professional Training And Certifications

Professional Project Management, Tel Aviv University, Israel

UNIX System Administration, HP, Palo Alto, California

X11 Windows System Administration, HP, Palo Alto, California

Microsoft Back Office and Windows NT Administration, Microsoft, Israel Languages

English, Hebrew & Russian – all fluent.

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