Customer Service Medical Assistant
Resume:
Professional Summary
Experienced in customer service with progressive leadership experience. Maintains coverage needs to achieve business targets and provide high quality support. Strong ability to build relationships with patrons and employees.
Experience
March 2024 – Current
BJC Healthcare- Certified Medical Assistant
Training on how to interact with patients and be able to get information from those who may be in distress. Focusing on computers, chemistry, anatomy, medical terminology, biology, and laboratory skills. Gathering knowledge to use analytical skills to understand medical diagnoses and follow medical charts.
August 2021- March 2023
Gateway hospital, Granite city IL - Housekeeping
● Adhering to health and safety standards set by employers
● Reporting any damage left by guests to supervisors
● Replacing used towels and linens
● Observing the conditions of guests' rooms to ensure lights and electronics are working
● Responding to guests' requests
February 2020- July 2021
Walgreens Warehouse, Edwardsville IL -Picker/Packer
● Assisted in the reorganization of products in the warehouse
● Checked picked orders, selected proper box size, packed, and prepared for shipping
● Reviewed and analyzed records of incoming and outgoing deliveries for count and
condition
● Managed the warehouse inventory and package goods as part of the supply chain staff
December 2017- March 2020
McDonald’s, Fairview Heights IL - Shift Manager
● Managed large team of cashiers, cooks, and maintenance for extremely busy restaurant
● Ensured correct records and sufficient supplies by conducting weekly inventory of food,
beverages, and other supplies.
● Assisted in keeping the restaurant compliant with all federal, state, and local hygiene and
food safety regulations.
Education
St Louis Community College- Medical Assisting
East Saint Louis Senior High School- Diploma
Skills
CPR certified
Medical Terminology
Vital signs
Natural Leader
Passion for customer satisfaction
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