VANESSA REYES MORALES
*** **** ******* ******, *****, NY 10453
(347) 213- 8756
***********@*****.***
Resolute Executive Assistant with over 15 years of experience providing administrative support to senior level executives. Accompanied by a proven history of maintaining efficient office operations.
WORK EXPERIENCE
2021 TO 2025
SENIOR EXECUTIVE ASSISTANT
Capgemini Financial Services
Provide ongoing administrative support to multiple senior executives
Manage calendars, strategically coordinate meetings in a global scale [Asia, Europe, India]
Docusign and apply e-signatures onto company documents. Maintain sensitive and confidential information.
Partner with administrative staff on team engagement activities and share best practices on delivering best-in-class administrative support
Member of the administrative committee: Coordinate the annual meetings, holiday events, etc for the group. Research, bargain and purchase giveaways for the events. Manage shipment of giveaways and miscellaneous items.
Plan, coordinate and finalize details for overseas travel arrangements and business development. Visa processing.
Submit and approve expenses for the executive. Track the payment process for AmEx charges.
Submission of time in Replicon. Track and approve submitted time and PTO of the executive’s team.
Developed positive relations with eternal vendors and clients on behalf of the executives
2008 TO 2021
SENIOR EXECUTIVE ASSISTANT
Mount Sinai Health System, IT Department
Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects
Manage executive calendars, strategically coordinating meetings, appointments, events and travel
Compose and proofread memos, letters, reports, and PowerPoint presentations
Plan, coordinate and finalize details for overseas travel arrangements and business development
Spearheaded onboarding for new employees
Serve as primary point of contact for an average of thirty incoming phone calls per day
Submission and tracking of approved vacation time
Working closely with departmental and hospital finance department to assure budget success
Streamlined processes to effectively track, order, and maintain office supplies
Developed positive relations with eternal vendors and clients
2006 – 2008
ADMINSTRATIVE ASSISTANT
Mount Sinai Health System, Department of General Medicine
Provided ongoing administrative support to team of physicians
Confirmed/Scheduled physician follow up appointments
Greeted and proactively assisted visitors/patients in a timely manner
Managed physician calendars, meetings and/or patient appointments
Guaranteed prompt delivery of incoming mail to appropriate recipients and office related duties
Streamlined processes to effectively track, order, and maintain office supplies
Served as a primary point of contact for an average of sixty incoming phone calls per day, addressing inquiries and escalating urgent situations to physician
1995– 2006
BUSINESS ASSOCIATE/BILLING COORDINATOR
Mount Sinai Health System, Internal Medicine
Schedule patient appointments with primary care physician and/or specialist
Confirm both commercial and private insurances
Developed positive relations with both patients and physicians
SKILLS
Concur & Replicon for time and expense submitting
Adobe Acrobat for document signatures, editing and document conversion from pdf to word/excel/ppt.
Egencia for travel support
Powerpoint, Excel, Outlook
Visa processing for global travel for US and non-US passport holders
Proactive and excellent communication skills.
EDUCATION
JUNE 1994
DRAKE BUSINESS SCHOOL
SECRETARIAL SCIENCE
AUGUST 1991
CUNY/HUNTER COLLEGE
MAJOR: EDUCATION
REFERENCES FURBISHED UPON REQUEST