Tonya Monteith
*** ******** *** **, *******, Washington 98203
***********@*****.*** 702-***-****
Professional Summary
Health Information Management professional with extensive experience in data management, patient record maintenance, and regulatory compliance. Skilled in electronic health records (EHR), data entry, and maintaining confidentiality. Proven ability to train and lead teams, optimize workflows, and ensure HIPAA compliance with precision and efficiency.
Work Experience
Senior Lead Health Information Specialist
Datavant Everett, Washington 10/2020 – Present
- Manage data analysis and patient records for Ciox/Datavant, ensuring timely and compliant release of protected health information (PHI) in adherence to HIPAA standards.
- Utilize and navigate multiple EHR systems, including EPIC and HealthSource.
- Train and onboard new hires, develop training manuals, and provide ongoing support to staff.
- Audit records and release requests to maintain a high level of data accuracy and compliance.
- Resolve patient record request issues and provide phone support as needed.
- Prepare and present weekly huddles to improve team communication and workflow.
- Perform administrative tasks such as data entry, fax management, and call handling.
Veterans Service Representative
Malheur County Ontario, CA 10/2019 – 09/2020
- Assisted veterans and their families with requests for health information releases for benefit applications.
- Attended specialized training to understand veterans' services and support tools.
Office Assistant II
Malheur County Vale, OR 05/2019 – 09/2020
- Managed fleet operations, payroll support, and accounts receivable tasks.
- Utilized AS400 system for payroll processing and accounting functions.
- Maintained confidential data and organized office workflows efficiently.
Executive Assistant
Saint Paul Stamps Las Vegas, NV 02/2005 – 12/2017
- Managed administrative operations, human resources, and payroll processing.
- Proficient in QuickBooks, Microsoft Word, Excel, and PowerPoint.
- Supervised a team of 24+ telemarketing employees and conducted hiring interviews.
- Developed problem-solving strategies to improve workplace efficiency.
Education
Licensed Massage Therapy Ashmead, Everett, WA 11/2001
High School GED 02/1994