Medical Assistant Front Desk

REBECCA WELCH

Lakeland, FL

863-***-**** ********@*****.***

Summary

Motivated, driven, and passionate Medical Assistant graduate. Committed to providing all patients with outstanding care and support to help improve their quality of life. Proven ability to collaborate with colleagues to foster a friendly and caring environment. Enthusiastic to obtain a position as a medical assistant.

Education

Florida Technical College 10/2022

Medical Assistant Lakeland, FL

Certifications / license

NCMA 11/2022

BLS American Heart Association 11/2022

Skills

Aseptic Technique

Surgical Tray Set Ups

Instrument Sterilization

Specimen Collection

Phlebotomy

Injections

Throat Cultures

Basic Wound Care

EKG & Vital Signs

Patient Preparation for Examination

Pre-Operative/Post-Operative Care Staple Removal/Suture Remove

Snellen Eye Chart

Front Desk Duties

HIPAA Trained

Telephone Triage

Charting/Records Management

Work Experience

Capernaum Medical Ctr. 10/2022 – Present

CMA Lakeland, FL

Welcome patients by greeting them in person or on the telephone

Interview patients to obtain medical information

Perform preliminary physical tests; take blood pressure, weight and temperature

Chart patient notes, call in prescriptions and schedule appointments

Prepare patients for examination, draw blood, and administer medications as directed by physician

Lakeland Regional Hospital 3/2022 – 9/2022

Dietary Ambassador Lakeland, FL

Made sure patients and guests meal orders were submitted in a timely manner

Verified that the orders were put in according to patient’s dietary restrictions

Ensured to use two-patient identifier when delivering trays to patient’s room

Inspected completed patient meals to guarantee perfection of portion control and ensure quality and patient satisfaction

Westgate Resorts 6/2017 – 9/2021

Bartender/Server Kissimmee, FL

Identified and satisfied customer needs and developed sales strategies

Cleaned and sanitized bar and equipment and replenished supplies

Resolved any customer complaints and fixed any errors in their orders

Created drinks upon order by customers including those that are special requests

Externship

Capernaum Medical Ctr. 10/2022

Medical Assistant Lakeland, FL

Successfully completed 120 hours of externship during the Medical Assistant program at Florida Technical College

Maintain safe, secure and healthy work environment by establishing and following standards and procedures

Urinalysis, EKG, ECG, charting/documentations, vital signs, measurement, EHR - Simchart and injection

Securing patient information, while following HIPPA guidelines and maintains patient's confidence by completing and safeguarding medical records

Contact this candidate