Product Designer Senior

********@*****.*** +1-778-***-**** www.jacthedesigner.com JacWorks@2024

https://www.linkedin.com/in/jithinac/ Canada Permanent Resident Vancouver, BC, Canada Summary

Senior Product Designer with experience creating user-centric solutions for Fortune 100 companies and startups. Proficient in leading cross-functional teams, building scalable design systems, and driving user satisfaction through research-driven strategies. Experienced in leveraging AI tools for user research and data analysis to uncover insights and optimize design decisions. Committed to delivering accessible, impactful designs through agile workflows. Skills

User Experience Design Service Design Interaction Design Design System Responsive Design User Research Motion Graphics Product Leadership Accessibility Compliance Experience

Senior Product Design Consultant

(Freelance Projects) FoxFinds / CareMate Feb 2024 - Present

Led the end-to-end design of FoxFinds as the founding designer, defining the user experience strategy and creating user personas, resulting in a 25% improvement in usability scores.

Validated key design decisions through user interviews, A/B testing, and competitor analysis, resulting in a 20% increase in positive feedback and smoother workflows.

Developed user personas and refined user flows to address pain points, increasing task efficiency by 15%.

Designed the initial interface using user feedback and data insights, ensuring intuitive navigation.

Built a scalable design system in Figma, reducing design-to-development time by 20%.

Designed high fidelity prototypes and detailed wireframes for CareMate, enhancing user interactions and boosting engagement metrics for this ongoing project. Senior UX/Product Designer

Mobials Mar 2022 – Aug 2023

Designed and prototyped key product features for AV AIM and AV Optimize, leading to improved feature adoption and increased product engagement.

Conducted user research and iterative usability testing using User-brain and direct feedback sessions, uncovering user pain points and reducing complaints by 36%, which boosted overall product satisfaction.

Migrated the AutoVerify design system from Sketch to Figma, ensuring WCAG 2.1 Level AA accessibility compliance and improving workflow efficiency by 30%.

Continuously collaborated with engineering teams during daily stand-ups and design sprints to deliver wire- frames, interactive prototypes, and user insights that aligned stakeholders and reduced rework. Jithin AC

Senior Product Designer Service Designer Interaction Designer User Experience Manager

Motorola Solutions Nov 2019 - Oct 2021

Established the Bangalore UX Design Studio, creating a collaborative environment for innovation and excellence in UX design across multiple products (Unified Communications).

Led the design of Unified Communications products, developing interactive prototypes and high-fidelity mockups in Figma that improved usability and cross-platform consistency.

Managed and mentored a team of UX designers, providing performance reviews, guidance, and fostering continuous improvement in design quality and productivity.

Conducted stakeholder workshops and collaborated closely with product managers and engineers, translating complex requirements into user-centric designs, which enhanced usability by 20%.

Applied WCAG accessibility standards where feasible, prioritizing Level AA guidelines to improve compliance and enhance inclusivity across various platforms

Worked as an individual contributor on the Unified Communications product, Wave PTT, delivering user- centered designs and interactive prototypes to enhance communication workflows on mobile platforms

Championed iterative design and research-based decision-making, improving product navigation and reducing user friction in critical workflows.

UX Design Lead

Happiest Minds May 2019 - Nov 2019

Designed an IIoT MVP for a major chemical company, collaborating with other designers on research and feature prioritization.

Worked closely with development teams to identify technical limitations and ensure feasible solutions.

Designed dynamic interactions and transitions to improve usability and engagement while working on Teledyne UI, incorporating animations for enhanced user experience.

Led stakeholder workshops to identify user needs, create journey maps, and prototype solutions using Figma for rapid iterations and user flow visualization.

Utilized Figma and Balsamiq for rapid prototyping and design iterations, delivering user-friendly interfaces. Senior Design Consultant

Accenture Jan 2018 - Feb 2019

Collaborated with Microsoft's marketing team to create visuals for presentations, brochures, and LinkedIn banners, boosting marketing impact.

Designed graphics for Leo Pharma, Puma Energy, and Petronas to support Office 365 adoption, enhancing employee engagement in digital transformation initiatives.

Worked as a change management design consultant for Petronas and Puma Energy, delivering a variety of design artifacts to support organizational transformation. Senior Multimedia Interaction Designer

Oracle Jun 2016 - Oct 2017

Created interactive UI designs for Oracle's Fusion Middle-ware CRM application, improving user interactions and supporting application development.

Collaborated with development teams to design and implement user-friendly interfaces, integrating branding and visual design principles into digital products.

Developed interactive UI/UX solutions for Oracle Learning Library and Oracle University, enhancing user engagement and comprehension through intuitive layouts and design. Senior Designer

KPMG Feb 2015 - Jun 2016

Designed interactive and user-friendly digital experiences aligned with global brand guidelines, managing multiple projects to enhance usability and brand communication.

Developed interactive prototypes and responsive designs for iPad using Adobe InDesign, improving the mobile user experience and engagement.

Design Lead

Lionbridge Sep 2014 - Jan 2015

Led a team of designers to create intuitive and user-centered instructional design solutions, focusing on interactive and engaging experiences.

Acted as an individual contributor and team lead, ensuring high-quality design deliverables and client satisfaction.

Senior Designer

Ernst & Young Apr 2011 - Sep 2014

Created motion graphics explainer videos for internal and external events, services, and products, using After Effects, Premiere, and Illustrator.

Designed and delivered user interfaces for mobile and web applications, focusing on usability, consistency, and a seamless user experience across platforms.

Recent Certifications

Accessibility: How to Design for All Interaction Design Foundation

Using AI in the UX Design Process Linkedin

Using AI in Research Projects Linkedin

Google AI Essentials Google

Key Tools & Technologies

Figma, Framer, Rive, Balsamiq, Adobe XD, Sketch, Lottie Files, Miro, Lucid Charts, Loom, Photoshop, Illustrator, After Effects, Lottie Files, Google Analytics, Hotjar, Wordpress, CSS, HTML, Axure RP, Notion, FigJam, Maze, Zeplin, Abstract, Jira, Trello

UX Design Manager, UX leadership, User-Centered Design, Design Strategy, Product Design, Enterprise UX, SaaS UX, Design Systems, UX best practices, UX research, Usability Testing, Design System adoption, Figma, Agile UX, UX mentoring, Cross-functional collaboration, Stakeholder engagement, Performance reviews, UX team management, UX career development, UI Design, UX/UI collaboration, Information architecture, Wire framing, Prototyping, Accessibility standards, WCAG, UX process improvement, UX roadmap, UX workshops, Strategic design thinking, UX metrics, UX portfolio, Design maturity, UX hiring, UX talent management, Enterprise applications, B2B UX, Interaction design, UX backlog, UX conflict resolution, UCD, UX culture, UX presentations, Post-release UX evaluation, Agile product development

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