Customer Service Pharmacy Technician
Resume:
Christina Correll
Certified Pharmacy
Technician /Office
Assistant
Christina Correll
Mechanicsville, Va 23111
****************@*****.***
Skills
Patient Profile Setup
● Recordkeeping and Documentation
● HIPAA Compliance
● Relationship Building
● Data Entry
● Verbal and Written Communication
● Multitasking and Problem Solving
● Customer Service
● Detail-Oriented
● Prescription Filling and Labeling
● Pharmacy Technician Experience
● Medical Terminology
● Medical Billing
● Order Entry
● Triage
● Vital Signs
Update physician orders and refill prescriptions.
● Enter new prescriptions into patient profiles.
● Admit new patients into the system.
● Generate monthly cycle medication reports.
● Enter insurance information and process billing.
● Handle insurance rejections and resolve billing inquiries.
● Communicate with providers, pharmacists, nurses, and patients regarding prescriptions,
insurance, and delivery.
● Organize and file delivery reports by date.
● Calculate dosages and day supplies.
● Print Medication Administration Records (MARs) and physician orders for nurses and
providers.
● Developed new employee folders with essential information
(extension list, menus, welcome
letter) to improve onboarding.
● Initiated proactive communication with facilities and caregivers regarding expiring
medications and due dates to ensure timely medication management.
Experience
Family Care Pharmacy / Order Entry/Refill Department/Office Assistant/Customer Service for long term care.
October 2023- June 2025 Mechanicsville Va
My main job was to run the refill department which was me and 2 prn employees, (this also including updating physician orders) I also had many other jobs I did. I helped with billing, ran reports, customer service calls, faxing, printing, emails, licensing for new employees, delivery documents, front office assistance, order entry. My experience is with QS1/Dokutrak, Excel spreadsheets, and Google docs. I was able and am proud of making two documents for the company that is able to be used company wide.
Remedi / Compliance control order entry long term care. January2023-October 2023 Ashland, VA
My only job at Remedi was to enter controlled prescriptions into Qs1 and Docutrak.
Omnicare Cvs pharmacy / Order entry/triage/customer service long term care
May 2016-November 2023, Richmond, VA
● Input orders and calculate accurate dosages.
● Sort faxes into correct queues promptly.
● Authorize nurses for controlled substance pulls.
● Dispatch backup medications to CVS pharmacies and coordinate deliveries to facilities.
● Manage multiple tasks and resolve problems efficiently.
● Provide customer service to nurses via phone.
I also bring a very unique perspective to long term care as I was previously a Certified Nursing Assistant for almost 7 years. I understand both sides of long term care from the caring for the resident and the pharmacy side. I understand what we all bring to caring for people who need our help. Education
Bremo pharmacy / Pharmacy technician
Bremo Pharmacy Technician Training Center - Richmond, VA March 2011
J Sargeant Reynolds Community College -Certified Nursing Assistant Richmond, VA August 2009 – January 2015
.Henrico County Adult Education Center - GED-Richmond, VA January 2006
References
Robert Billings - Family Care Pharmacy—************@*****.*** Phone- 1-804-***-****
Jasmine Williams- Family Care
Pharmacy–*******.********@*******************.***– Phone 1-804-***-****
Kaleigh Miller- Family Care Pharmacy —*******.******@*****.*** Phone-1-804-***-****
Alissa Swinson- Family Care Pharmacy-
**************@*****.*** Phone 1-804-***-****
Interest
I am an artist. I love to paint, draw and sculpt. I love to fish. Being on the river is one of my loves. I also love photography. Mostly wildlife photography. Thank you for considering my application.
Sincerely,
Christina Correll
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