administrative assistant

Zara Vayman

**** ********* ****, **** ******, FL 34668

**********@*****.*** 917-***-****

Objective

Ambitious and detail-oriented professional seeking a dynamic role in a fast-paced environment where I can leverage my strong interpersonal and organizational skills to support team success while expanding my expertise. Eager to contribute effectively, advance within the organization, and continuously develop new skills.

Education

Touro University, New York School of Career & Applied Studies (NYSCAS)

Bachelor of Science in Business Management and Finance, January 2024

Professional Skills

Strong interpersonal and communication skills (oral and written)

Detail-oriented with excellent critical thinking abilities

Effective team collaborator with problem-solving focus

Proven reliability, accountability, and responsibility

Outstanding multitasking and organizational skills

Quick learner with openness to new knowledge and skills

Confident, enthusiastic, and professional demeanor

Proficient in Microsoft Word, Excel, and PowerPoint

Fluent in Russian and English

Professional Experience

Front Desk Manager

Ocean Orthopedics & Neurosurgery

January 2022 – April 2025

Implemented and managed electronic medical records (EMR) system to improve office efficiency

Supervised daily operations of front office and medical records departments, ensuring full coverage

Coordinated billing procedures and verified insurance coverage including authorizations

Resolved patient inquiries and complaints promptly, maintaining high satisfaction standards

Ensured HIPAA compliance and maintained confidentiality of patient information

Scheduled appointments and surgical procedures, managing multi-line phone system

Processed incoming/outgoing mail and completed insurance documentation

Maintained and updated financial records, including patient billing and collections

Utilized Practice Fusion and Medics Premier software proficiently

Systematized patient flow across two locations for streamlined operations

Front Desk Receptionist

Ocean Radiology

January 2019 – December 2021

Managed front desk operations, handling phone inquiries and appointment scheduling efficiently

Organized referrals, insurance forms, and authorizations to ensure regulatory compliance

Coordinated timely faxing of medical reports to physicians for seamless patient care

Oversaw patient registration and payment processing, enhancing accuracy and experience

Maintained inventory of office supplies to support uninterrupted operations

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