Customer Service Court Clerk
Resume:
De’Aria Rogers
West Memphis, AR 72301
***********@*****.***
Skills
●Stimulated Customer Service
●Role Model
●Leader
●Vast Multitasker
●Sociable
●Eminent Reader
●Prodigious Writer
●Computer skills
●Responsibility
●Accountability
●Teamwork
●Building work stamina
●Responding well to coaching
●Giving positive input for process improvement
●Communicating effectively
●Resolving workplace conflict in positive ways
Experience
District Court, 317 w. Tyler Ave, West Memphis, Ar, 72301
Court Clerk Intern
●Worked closely with the Court Clerk running papers from the courtroom to the back.
●Assisted the Records Clerk with organizing records.
●Ran Important documentation to the Legal Secretary.
●Collected Records for the Paralegal during jail cases, and court hours.
City Hall, 205 s Redding st, West Memphis, Ar,72301 - Community Outreach Intern
●Worked Closely with management to prioritize business and information needs.
●Performed training tasks in various workplace positions according to company requirements.
●Drafted important emails and business-wide announcements for supervisors.
●Organized office spaces to prevent equipment damage and accidents.
Fusion Asian Buffet, 650 N Service Rd, West Memphis, AR,72301 - Host, and Server
●Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
● Jotted down customer orders and promptly delivered food and drinks.
●Greeted and accommodated guests, building positive experience from first interaction.
●Liaised with the restaurant manager stocking inventory and supplies, helping front-of-house operations.
●Exercised focus and concentration to keep track of tables and remember orders.
●Delivered customer checks and securely processed credit card or cash payments.
●Checked in with guests throughout meal service, replenishing drinks and catering to other requests.
●Delivered and refilled beverages and addressed requests for extra condiments and place settings.
Tops BBQ, 3320 I-55, Marion, Ar 72364 - Cashier
●Follow all company policies and procedures.
●Provide fast, friendly service to all customers.
●Follow food preparation instructions according to Tops standards.
●Learn how to properly work registers and cooking equipment.
●Attending all scheduled shifts and employee meetings.
●Learn and follow all safety standards and regulations.
●Work in a team setting and perform duties as instructed by management.
Black Berry Molasses, 1014 E. Broadway Ave, West Memphis, Ar 72301 -Server/Cashier
●Assisting/greeting customers.
●Placing orders.
●Serving food and drinks to customers.
●Always keeping the restaurant clean.
●Managing Money.
●Helping in the kitchen when needed.
●Managing private parties.
Bigstar, 429 W broadway, West Memphis, Ar,72301 - Cashier
● Greeted and informed customers of products, fostering positive store experiences.
●Provided efficient and courteous service to customers.
●Resolved and de-escalated issues to address customer concerns.
●Built and supported positive working relationships with co-workers.
●Delivered service excellence through all points of contact.
●Maintained cash accuracy by working with the supervisor to correct deficiencies.
●Processed cash, check and credit cards for customer purchases.
●Supervised others and provided on-the-job training.
●Computed and recorded totals of transactions.
Church's Chicken, 1503 East Broadway, West Memphis, AR 72301 - Guest Service
●Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
●Takes and fills the customer’s order within company mandated service time.
●Suggestive up sell of products as directed by management.
●Collects money and delivers orders to customers.
●Immediately attends to any customer service problem or complaint. Notifies manager as needed.
●Verifies opening reading and bank. Is accountable and responsible for all cash issued and received
●at their register during their shift and all guest checks used. Counts down drawer at end of shift to
●ensure accuracy.
●Immediately notifies the Manager in Charge of any deletions, over-rings or equipment problems.
●Ensures that all product holding times are strictly observed.
●Ensures products on the counter or in the display case are properly rotated and attractively displayed.
●Keeps the display case interior and exterior clean at all times.
●Stock the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate
●supply of iced tea.
●Performs all other duties as assigned.
Education
High School Diploma (Expected graduation May 17th 2024)
Academies of West Memphis High School, 500 W Broadway St, West Memphis, Ar, 72301
●Gpa: 3.8
●Semester Gpa: 4.0
●Relevant Coursework: Ap Psychology, Ap English Literature, Pre Ap Calculus,Ap Hist Since 1900’s, Coding, Business Procedures
●Awards & Honors: Honors, Principles list, Sports Excellence Award, Perfect Attendance Award, National Beta Club Leader Award, Mu Alpha Theta Leader Award, Honor Graduate, Alpha Kappa Alpha Sorority inc. Overall Pageant Winner, Miss Twenty Pearls and Miss Pink and Green.
●Extracurricular Activities: National Beta Club (NBC), Community outreach Internship, Booster Club, FBLA, FCCLA, Blue Devil Network, MUA(Mu-Alpha Theta), Alpha Kappa Alpha Inc. Annual Miss 20 Pearls Scholarship Pageant.
Additional Skills
●Editing
●Grammar
●Research
●Interviewing
●Photo Composition
●Print Layout
●Photo Editing
●Search Engine Optimization
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