Patient Access Scheduling Representative

Edwin Mebune-Nkwelle 386-***-****

**** ********* *****, **. *****. ***********@*****.***

OBJECTIVE Customer-focused professional with a strong background in healthcare support, phlebotomy, and administration. Seeking a Patient Access Scheduling Representative role to contribute excellent communication skills, organizational, abilities, and technical proficiency to a dynamic healthcare team. CERTIFICATIONS • Basic Life Support (BLS) – American Heart Association Current

• Phlebotomy Technician Certification – Phlebotomy Orlando Online, LLC

• Google Cybersecurity Certification

PROFESSIONAL

EXPERIENCE

Manager

Cam USA Cars – Deland, Fl. July 2023 – Present

• Supervised daily operations in a fast-paced auto sales environment

• Scheduled and coordinated staff to ensure optimal workflow

• Resolved customer service concerns and appointments conflicts

• Managed sales records and inventory tracking using Microsoft Office tools Phlebotomist

Serenity Medical Center – Yaounde, Cameroon July 2020 – January 2023

• Performed venipunctures and labeled blood samples for diagnostic testing

• Ensured patient comfort and safety during procedures

• Maintained accurate records and assisted with documentation Administrative Director

Scholastic International – Yaounde, Cameroon January 2014 – June 2020

• Directed school operations, including scheduling, HR coordination, and reporting

• Maintained confidential student and staff records

• Streamlined administrative processes using Microsoft Office Suite

• Acted as liaison with internal and external stakeholders. EDUCATION University of Buea – Buea, Cameroon

Bachelor of Education (B.Ed.), Sociology and Anthropology 2014 TECHNICAL

SKILLS

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Strong typing and data entry skills

• Cybersecurity awareness and data confidentiality protocols SOFT SKILLS • Excellent communication and interpersonal abilities

• Adaptable, with proven leadership and multitasking strengths

• Strong attention to detail and time management

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