Scrum Master Product Management

Sandhya Vennamaneni

**************@*****.*** 302-***-**** linkedin.com/in/sandhya-vennamaneni-607b5915 Summary

IT and Financial Services professional with 20 years of experience in business analytics, release planning, project management, and product management. Certified Scrum Master with strong proficiency in agile methodologies such as SCRUM and SAFe. Skilled at applying frameworks including V2MOM and 5PMM. Proven ability to manage multiple complex projects while ensuring timely delivery and high-quality outcomes. Effective communicator with a focus on stakeholder alignment and cross-functional collaboration. Recognized for strategic planning, operational excellence, and driving innovation in dynamic environments. Committed to delivering results that support business growth and long-term success. Core Skills

SAFe, SCRUM, Kanban, LESS, ITIL, AGILE, Quarterly Planning (PI), Product Backlog, Release planning, Product Management life cycle (PMLC), V2MOM, 5PMM, and Tech adoption life cycle (TALC). Tools

JIRA, Tableau, SnagIt, ServiceNow, MS Office Suite, JIRA Align. Certifications

• Certified Scrum Master (CSM)

• Certified Scrum Product Owner (CSPO)

• Certified AWS Cloud Practitioner

Experience

JP Morgan Chase Feb 2012 – Present

Vice President, Lead Scrum Master Wilmington, Delaware Over the course of more than 15 years, I supported multiple Community and Commercial Banking (CCB) lines of business and product teams within JPMorgan Chase. I consistently excelled at identifying opportunities to scale Agile practices and partnered with leaders and teams to enhance product vision, planning, and delivery. My responsibilities included:

• Supported a diverse range of products including Cards, FlexApp, PMO, Payments, and Offers & Shopping within JPMorgan Chase's Community and Commercial Banking divisions.

• Facilitated all core Scrum ceremonies—Stand-ups, Planning, Backlog Refinement, Reviews, Retrospectives, and Demos— ensuring structure, engagement, and clear outcomes.

• Combined roles of Scrum Master and Product Delivery Lead to manage end-to-end delivery, from roadmap planning to sprint execution and release readiness.

• Translated business needs into actionable backlog items, ensuring alignment with product vision and value delivery.

• Partnered with Product Owners, Business Analysts, and Tech Leads to maintain a prioritized, well-groomed backlog that supports team velocity and strategic goals.

• Championed a customer-centric approach by integrating user feedback into story definition, prioritization, and product decisions.

• Proactively identified and removed delivery impediments, managed inter-team dependencies, and enabled smooth cross- functional collaboration.

• Led Scrum of Scrums to coordinate multi-team efforts, escalate blockers, and align key milestones across the organization.

• Oversaw ServiceNow change requests to ensure deployment compliance and Agile team readiness.

• Maintained high standards of Agile discipline, including accurate JIRA board management and up-to-date Confluence documentation.

• Created and maintained dashboards and reports using JIRA rich filters to communicate progress, sprint outcomes, and key metrics to stakeholders and leadership.

Sandhya Vennamaneni

**************@*****.*** 302-***-**** linkedin.com/in/sandhya-vennamaneni-607b5915

• Delivered clear daily updates highlighting progress, risks, and action items, driving transparency and accountability.

• Mentored Scrum Masters and stakeholders on Agile practices, delivery metrics, and tool usage to promote consistency and best practices across teams.

• Onboarded and coached new team members in Agile frameworks, tools, and delivery processes to accelerate team integration.

• Fostered a culture of continuous improvement through retrospectives, feedback loops, and Agile coaching, while supporting team development and career growth.

Comcast Jun 2011 – Feb 2012

Product Owner Philadelphia PA

As a Product Owner, I was accountable for the success of Pay-Per-View, Channel Lineup design, and cable equipment leasing products. I collaborated closely with cross-functional teams to define the product roadmap, prioritize features, and monitor overall progress, ensuring alignment with customer needs and business objectives. My responsibilities included:

• Contributed to strategic planning and decision-making for Pay-Per-View enhancements, Channel Lineup design, and cable equipment leasing pricing, packaging, and features.

• Gathered requirements from stakeholders, drafted comprehensive BRD and FRD documents, and developed investment proposals for initiatives related to Pay-Per-View and HD/SD equipment.

• Prioritized features and backlog items, managing enhancement requests and coordinating review sessions with development and solution design teams to clarify product enhancements.

• Coordinated deliverables and communicated progress with leadership, fellow product owners, and product management teams.

• Actively participated in all relevant sprint ceremonies, including scrum, scrum of scrums, refinement, planning, review, and retrospectives.

• Supported development and QA teams by addressing inquiries and ensuring successful system development and deployment.

JP Morgan Chase Nov 2009 – May 2011

Business Analyst Newark, Delaware

As a Contractor at JPMorgan Chase, I was responsible for drafting project charters and investment proposals for several key initiatives within the Credit Card and Consumer Lending teams, including Landscape Statement Release, Display Point of Sale Disclosures, Customer Friendly CMA, ASAP Replacement, and Web Analytics. My responsibilities included:

• Developed detailed project charters outlining scope, objectives, risks, assumptions, and impacted business processes.

• Presented project charters to senior management and executive stakeholders to secure alignment and approval.

• Collaborated with business owners, IT architects, and subject matter experts to gather requirements and create comprehensive Business Requirement Documents (BRDs).

• Created process flow diagrams, use cases, and wireframes to visualize project requirements and system interactions.

• Managed Project Change Requests (PCRs) to ensure that any changes were properly documented and communicated. Altus Systems Sep 2008 – Jul 2009

Product Analyst – SAP HR & Payroll

As a contractor for IID, I supported the SAP HR & Payroll system upgrade, conducting a comprehensive analysis of the necessary requirements for the HR and Payroll SAP modules. My responsibilities included:

• Performed a gap analysis to compare the current and new versions of payroll, garnishments, and compensation modules.

• Reviewed each page of the SAP HR software, identifying and documenting discrepancies between versions. Sandhya Vennamaneni

**************@*****.*** 302-***-**** linkedin.com/in/sandhya-vennamaneni-607b5915

• Captured screenshots and detailed the differences to provide clear visual comparisons.

• Updated standard operating procedures (SOPs) to reflect changes in HR processes.

• Prepared and delivered presentations on gap analysis findings to senior managers and department leadership.

• Led meetings to communicate analysis results and facilitate discussions on required changes. Education Qualifications

• Post-Graduation (P.G) in Business Administration & Financial Management. June 2005 Collage of Professional Studies, Pune, India

• Bachelor of Computer Applications June 2003

Osmania University, Hyderabad, India

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