Project Manager Program
Resume:
Richard Healy
***************@*****.***
Proven IT Program Manager / Senior Project Manager/ PMO
A highly organized and results-driven professional with extensive experience in leading CtB and RtB enterprise-level projects management operations, IT governance, and strategic portfolio management. Adept at setting standards for PMO operations, ensuring alignment between IT portfolio decisions and business goals, and driving effective change management. Known for working collaboratively with business and technology leaders to define program objectives, manage stakeholder relationships, and deliver high-quality outcomes in fast-paced, transaction-heavy environments.
Key Competencies:
Thinks strategically, acts tactically
Broad understanding of Capital Markets/ Broker-Dealer processing, include: interfaced with Chief Operating Officer to identify program/project deliverables, prorates and budgets; drove Front/Middle/Back Office transformational business/technical solutions; Client WebSite definition and deployment; Client On-Boarding/Business Management; Margin Fed/House Call processing; Financial Advisor Performance Reporting; Fix Income products; Equities; US Treasury Securities; Auction Rate Preferred; Alternative Assets; Derivatives products; Cash Management; ACH; Trading Processing; Trade Settlements; IPO Buy/Sell side; Wealth Management Client Reporting, Lift-Outs; ACATS, TEFRA/1099 tax reporting; Global Trade Surveillance with tracking/follow-up and historical retention; Compliance; Anti-Money laundering (AML); SEC Internal Audit and Sarbanes-Oxley
Adherence to EPMO Governance & Operations
Definition of PMO governances; guidelines: Dashboard Reporting, Steering Committee presentations
Stakeholder Relationship Management
Presented program/project status to Steering Committee member, identification/documented of new demand
Portfolio Planning & Demand Management
Vendor Management, including: IT Services; Program Products; Hardware
Definition of Strategic Roadmap, including up/down stream dependencies
Program/Project Charter definition; RACI definition
Governance definition and deployment
Resource Capacity Management
Change Management
Metrics Analysis/KPI & Reporting
Definition of Unit/UAT Testing plans, issue resolution, tracking/reporting, sign-off
Budget definition and tracking,
Driven end-to-end IT technology solutions with 10/30 resources with a capital budgets up to $50+ million
Program/Project Issue tracking via RAID logs and workstream reporting
Collection/documentation of business requirements
Issue negotiation/resolution with stakeholders and contributors
Team building: recruitment/mentoring/training
Strong technical background and deep understanding of business processing and workflows
Broad understanding of database concepts, including: SQL, logical/physical DB design, data modeling
Agile, Waterfall, SCRUM methodologies
Has taken ownership of faulting projects and brought the deliverables and budget back in-line
Business/Technology Digital Transformation to drive process efficiencies and reduce operational expenses
Modernization of legacy systems/applications for Cloud or local based platforms
Management tools: MS/Project, MS/Excel, MS/PowerPoint, MS/Teams, MS/Visio Definition of PMO governances and guidelines, SharePoint, Confluence, JIRA, Clarity, PPM
Professional Experience
FORMATRONICS, FinTech Start-Up January 2024 – April 2025
As a Program/Project Manager, drove the start-up of FORMATRONICS to create an IT solution for the rapid development, maintenance and deployment of SWITF/ISITC/FIX messages of out-bound messages from client’s data files and de-coding of in-bound messages for updating of client’s data files.
Worked with program sponsors, business stakeholders and technology SME’s for definition of the Program Charter, which identified overall business scope, objectives and deliverables; budget requirements of $12M of six tranches, from POS construction to product release/deployment for each messaging formats; definition of high-level methods/means for technical design and technical construction; defined RACI structure for all teams/message workstream; defined high-level roadmaps for all message workstream; defined RAID log structure (Risk/Watch elements) for all message workstream; defined best of practice use of SDLC for program management.
Defined high-level business/technical requirements for massage formation; broke-down requirements into SPRINTS and User Story definitions; performed User Story grooming with SME team’s members; prioritized SPRINT/User Story construction; drove SPRINT meetings to move User Story’s into backlog/construction, wrote UAT scripts to be executed and signed-off by SME and stakeholders, tracked/reported on UAT execution.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Bank of New York Mellon; New York, NY-Consultant June 2023 – November 2023
As Program/Project Manager, drove the definition an execution of the CtB Digital Deal Portfolio program to transform the build-out of an integrated repository for the compilation, capture and retention tracking of planned, actual and forecast Operation Headcounts for all of BNY associated with New Business deal pipeline. Overall supporting of enterprise annual head counts for Finance/Operation, Asset Serving, Finance, Engineering and Operations, supporting business user groups Deal managers, Enterprise Customer Management Support Head Count Plan and annual forecast management
Drove daily SCRUM meetings with near-shore and offshore business SME/Technology to define identify a program phase and what functions need to be developed for each phase to be used as stepping stone to build out additional functionality in other phases for a comprehensive business solution
Worked with Technology resources to review the business objectives of each phase and what would be the best method to construct JIRA with-in each EPIC and schedule all JIRA/Ticket to align with the available Sprint schedule to ensure that the planned phase delivery dated will be achieved
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence, PPM
DTCC Depository Trust & Clearing Program/Project Manager; Jersey City, NJ-Consultant October 2022 - June 2023
As an embed Risk Technology Program/Project Manager to drive two financial industry Compliance/Audit work streams to enable the deployment of the encryption SSL standards for Internal and External users/clients, the overall scope included all FTP, MDM, MQ and DB2 connections. This program was charted to address Operational/Enterprise Risk objectives.
Defined Program Charter/Plan for two technical work streams that included: definition of the technical and business objectives; defined roles and responsibility for business/technology stakeholder; defined all project management tracking documents and dashboards vis MS Power Point/Excel; defined actionable project KPI’s for Business and Technology stakeholders; defined overall timelines and significant project milestones; identified inter-dependency and potential risk elements for both work streams and between cross business and technical units; and defined process how to proactively identify project risk items and how to escalate to senior management.
Drove daily SCRUM meetings with stakeholders/SME’s via meeting agenda, meeting notes via Talk Points, Action Items and RAID logs with definition of issues, owner, due date and overall RAG definition.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Broadridge Financial Solution Program/Project Manager; Newark, NJ-Consultant August 2021 –September 2022
As a work stream manager for the global transformation efforts of conversion of all UBS Wealth Management Systems to Broadridge Financial Solutions, focused on Client Conversion and BAU of Client On-Boarding (AO) and Client Maintenance (CM) supporting of execution of business scenarios and test scripts, defining processing flows from Front Office UI applications to multiple downstream operational data store repositories and UBS external repositories.
Partnered with SME/Business Owners/Technology stakeholders across Broadridge and UBS to stand-up multiple test cycle to verify the operation readiness of global Client On-Boarding functions, including but not limited to: domestic and international account; core Ownership types (Sole Owners, Custodian for Minor, JTWROS, Trust, Estates, DVP and Non-DVP, Qualified Plans and IRA’s
Wrote functional requirements for collecting and processing TEFRA/1099 account reporting clients address and supporting attributes for current and historical IRS reporting requirements. Additional, wrote/groomed JIRA user Stories to support IRS reporting requirements and wrote JIRA/JQL to drive review/reporting of individual work stream JIRA reporting.
Drove daily SCRUM meetings to review current work deliverable, open issues, and plan for risk item mitigation elements
Defined overall data flow diagrams via Visio of processing data elements from input UI to operational data store, transformational business rules processing and display on output UI’s functions
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Metropolitan Transportation Authority, Program/Project Manager: New York, NY-Consultant April 2018 – May 2021
As the Program Manager/Project Manager, drove the Digital Business Transformation program to modernize the business functions supported via .Net/Visual Basic/PowerBuilder/manual forms via the deployment of the Oracle Integration Cloud (OIC) program product utilizing SaaS/On-Premises Integration; Process Automation; Visual Application Design and Integration Insight Provided strategic and implementation planning by establishing a strong business relationships with business/technology/finance stakeholders.
Defined best-of-practice roles/responsibilities governance guidelines to deploy Agile software development practices utilizing Atlassian Confluence/JIRA methodologies that included: creation of business requirements in Confluence; definition of business stories in JIRA; grooming of JIRA/stories; JIRA Sizing Estimation Matrix; Scrum meetings; Daily Stand-ups; Sprint Retrospectives
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Verisk Analytics, Program/Project Manager; Jersey City, NJ-Consultant February 2017 – March 2018
As the Program Manager/Project Manager, drove the re-platforming, transformation/modernization, of all the mainframe application programs to be processed by Cloud service via JAVA/J2EE development. Provided strategic and implementation planning by establishing a strong business; finance and technical relationships with corporate project sponsor; each of the ten lines of business (LOB’s); and all data centers and application support technology staff.
Partnered with Chief Information Officer to define overall approach and end state definition of Cloud computing to support the complete IT processing of Verisk Analysis current (92+ applications with 10K+ COBOL/ASM/M204/WebSphere/MQ/DB2/Web/Digital) and further processing. Defined and partnered with internal/external application owners. Defined/established application SLA for delivery and performance/throughput. Defined key project documentation that included: Program Charter; Business case for porting to Cloud Computing and Return on Investment (ROI) as defined by finance.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
UBS, Program/Project Manager; Weehawken, NJ-Consultant September 2015 – December 2016
Provided Program Manager/Project Manager functions in support Dodd-Frank New Prudential Standards (FBEPS) compliance global program to establish UBS US IHC in support of risk-based capital leveraged requirements. Modified trade flow processing (EMA/US); Liquidity requirements, Street testing, single counterparty credit limits: and debt-to-equity limits. Overall program objectives included Process Re-engineering and transformation: US Treasury Securities, US Agency Debenture, US Agency MBS, Corporates, Outrights, DVP RV/RP Trades, Tri-Party Repo Trades, GCF Repo Trades and Web/Digital platforms. All development performed using JAVA/J2EE
Partnered with all stakeholders to ensure they understood the overall status of all work streams and continually reviewed the business benefits of the IT solutions and to ensure the features of the solutions were being built to the stated business objectives and in some cases adjust the proposed solution to address changing requirements via the defined Change Control/ITIL governance
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Deutsche Bank, Corporate Banking & Security; VP – Project Manager/PMO: New York, NY March 2014 – June 2015
Provide Program Management and Technology Project Management functions in support of CB&S $5+ million Level 1 Strategic Controls to strengthen business-owned controls and prevent market and business misconduct via Global Supervisory System (GSS – a Web/Digital platform) in the three global regions (Americas/EMEA/APAC with Controls supporting key regulatory programs including: Compliance-driven FRTB Surveillance; FATCA; Dodd-Frank; Volcker; Trade Surveillance; Anti-money laundering (AML); Wall Crossing and Restricted Listed Securities.
Defined/Reviewed SDLC artifacts to fit for purpose for all projects, defined Agile/SCRUM deliverables defined roles/responsibilities, defined yearly book of work and roadmaps, managed 14+ offshore technology resources for RtB and CtB deliverables, tracked project elements via JIRA and program RAID logs
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
NASDAQ OMX, Program/ VP - Project Manager; New York, NY July 2012 – January 2014
Provided a Program Management and Project Management function in support of Global Technology Services initiatives. Primary responsibilities included program and milestone/roadmap planning to achieve business unit’s deliverables, Process
Citi Group, Program/Project Manager; New York, NY-Consultant July 2011 – July 2012
Project Manager/PMO for Global Reconciliation Utility program supporting the Feed Accumulate group. The mission of this group was charter to source, maintain and schedule reconciliation feeds for global and internal business entities from location that included New York, London, Dublin, Warsaw, Shanghai and Chennai.
Drove effort to identify and define Process Improvements that streamlined the entire technology cycle to acquire, test, and
install feeds into production environments.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
News Corporation/ Dow JONES, Program/Project manager; New York, NY-Consultant January 2011 – July 2011
Project Manager/Program Manager for a joint initiative between Dow Jones and Deloitte to extend the Wall Street Journal Pro website to create a new website product that would showcase specialized news content for Chief Financial Officers (Web/Digital platform called CFO).
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Pershing / iNautix - Wealth Management, Program/Project Manager; Jersey City, NJ-Consultant July 2010 – January 2011
Charted to establish and execute how division’s strategic programs are to be executed via SDLC project methodologies via Waterfall/Agile methods and performed as an IT Technical Project Manager on several key strategic programs.
Directed six IT Technical Project managers with a project portfolio of 15 strategic solutions to enhance or extend the
functionality of Pershing’s Netx360 and NetExchange Client broker-dealer solutions (Web/Digital platform) supporting of
multiple asset classes; included Derivatives; Fix Income products; US Treasury Securities and on-line banking applications:
Account Opening; DDA; Fund Transfer; Cash Management/ACH and Client Statements.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Bank of America/Merrill Lynch, Program/Project manager; Jersey City-Consultant September 2009 -June 2010
IT Technical Project Manager for Product and Pricing Division to direct the implementation of two multi-year strategic projects that included Broker Dealer Consolidation and US Listed Options initiative.
Drove daily SCRUM calls with on-shore/near-shore/off-shore resources to define/execute comprehensive test schedule that included System Integration Testing, Quality Assurance Testing, User Acceptance Testing and Business as Usual (BAU), utilized Quality Center (QC) to track/follow-up on testing breaks with business and technology stakeholders.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Lehman/Neuberger Berman – Program/Project Manager; New York, NY-Consultant November 2007 – June 2009
IT Technical Project Manager for Investment Management Division IT with full platform responsibility in support of strategic and tactical initiatives that includes Change the Bank (CtB) and Simple Enhancement Punch List (SEPL) items.
Directed efforts on numerous CtB projects that included Merger and Acquisitions (Lift-Outs); Buy-side for multiple asset classes including: US Treasury, Trade flow processing, Fixed Income/ Derivatives /IPO/Converts/FO, Street wide OCC Symbology; Anti-Money Laundering/AML; Dually Listed Securities for US and Canadian lines. Implementation of Standard & Poor's Global Industry Classification Standard (GICS); 2008 UHMWI Client Reporting’s Tax Reporting requirements. Risk Management, Trade Surveillance and Compliance for SEC compliance inquiries of Front Running trading activity by security buy account by Portfolio Manager; on-line banking applications: Account Opening, DDA; Fund Transfer, ACH and Statements.
Defined and presented all initiative’s Book of Work for business sponsors approval and as a guideline for all business participants and technologists to understand project deliverables and their roles and deliverables.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Credit Suisse, Private Client Services – VP Program Manager/PMO; New York, NY March 2004 – April 2007
Accountability to Private Client Services/Private Banking COO and business sponsors in support of all IT Platinum and Support Initiatives to process reengineering all applications including included Merger and Acquisitions (Lift-Outs) and Banking applications, Fixed Income products/US Treasury Securities/Derivatives / Equities/ IPO/Converts/FO Trade flow processing, Portfolio Accounting, Business Reporting, Data Warehouse, Trade Booking, Middle Office, derivate overlay facility called Volatility Trade Management (VOLARIS) and Anti-Money Laundering/AML . Applications and a range of assets that included Fix Income via Web/Digital platforms. Managed five direct reports, with a total staff of 25+ technologists in multiple locations, to support the Private Client Service’s business platform with strategic and tactical IT projects.
Additionally, presented opportunities for better alignment technology roadmaps in support of current and future business initiates as defined in the 5+ year business plan that included Front Office/Middle Office/Back Office/Trading, US Treasury, Risk Management, SOX70 and Trade Surveillance and Compliance reporting applications and. on-line banking applications: Account Opening, DDA, Cash Management/ACH, Anti-money laundering (AML) Fund Transfer and Statements.
Utilized: SQL; Outlook, MS Project, MS Excel, MS PowerPoint, MS Visio, MS Teams, MS SharePoint, Atlassin/JIRA, Confluence
Education: New York Institute of Technology: Bachelor of Science, Computer Science
PMP certification underway
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