Director of Operations/Plant Manager

JAMIE C GABRIEL, MBA

313-***-**** ******.*******@*****.*** linkedin.com/in/Jamie-Gabriel-mba-bo43242b POLICY & PROCEDURE DEVELOPMENT TRAINING AND COACHING BUSINESS MANAGEMENT Diligent and experienced business professional skilled in developing policies and procedures, coordinating quality assurance, managing multiple projects simultaneously, and implementing documentation. Capable of communicating with both internal and external stakeholders while aligning with organizational strategies. Ability to build long-term relationships, implement goals, and adapt quickly to ever-changing environments.

AREAS OF EXPERTISE

• Fractional Chief Operations Officer • Resource Maximization • Inventory Oversight

• Cross-Functional Team Building • Quality Assurance & Control • Public Speaking EXPERIENCE & RESULTS

AUSTRALIAN GOLD, LLC October 2022—Present

Director of Operations March 2023 —Present

Director of Quality October 2022 —March 2023

• Coordinated the installation, training, and start-up of 4 high-speed machines online for production.

• Restructured and established a more cohesive maintenance team.

• Streamlined production handling processes to minimize secondary processes.

• Workstream Lead for the implementation of Microsoft Dynamics 365 from Microsoft Axapta 2012.

• Led L quarterly Leadership training seminars related to praise/disciplinary procedures, employee retention, how to conduct performance reviews, creating training and succession plans. OLDCASTLE COMPANY February 2016—August 2021

Site Manager February 2016—August 2021

Human Resource Consultant July 2021—August 2021

• Participated in an Operational Performance Systems team from April 2017 – September 2017 as the account lead for Onboarding and Training. Key responsibilities in identifying ways to better the process for recruiting, onboarding, training, and retention of new employees.

• Promoted to Site Manager at Sheffield, OH from Production Supervisor role at the New Boston, MI; moved to leading a 30 person site with 3 manufacturing plants from leading a manufacturing site with 8 employees.

• Increased PBITDA in one year to $1.5 from $1.3 by focusing on process improvements.

• Delivered Business Margin increase from 23.4% in 2018 to 25.1% in 2019.

• Reduced plant downtime by 55% in one year with restructured one shift staff and increasing availability.

• Responsible for collecting raw training data across five locations to help build and populate an in-house temporary online database.

• Created collection forms, instructional documents, and deployed training sessions on how to use the collection forms and instructional documents with each location.

• Conducted vendor interviews and product reviews of online training databases with follow-up debriefing sessions with key stakeholders.

JAMIE C GABRIEL, MBA 313-***-**** ******.*******@*****.*** CAMMENGA

Production Supervisor October 2013—February 2016

• Achieved ISO 9001:2008 Certification; earned ISO Representative duties after project completion.

• Responsible for entering, monitoring, and maintaining personnel performance and timecard information to produce the final quarterly review documents.

• Earned certification to become Radiation Testing Technician for processing and handling of Tritium vials and contamination processes governed by the National Regulatory Commission. INFOTRONICS & ATTENDANCE ON DEMAND October 1996—October 2013 Warehouse Quality Coordinator January 2013—October 2013 Customer Service Representative May 2011—January 2013

• Telephone Administrator – Analyzed telephone systems across multiple company locations, coordinated phone installations, and resident technician to answer procedural questions.

• Security Administrator – Maintained the security access system and manual key systems via multiple lo- cations, including security key fob activation and deactivation, and inventory control.

• Building Facilities Administrator – Verified locations met business expectations, including applicable lighting, janitorial services performed regularly, and had a point-of-contact for desk procurement.

• Established metrics for shipping and receiving, inventory management, assembly, and quality testing.

• Developed systems for cross-training and human resources, executing procedures for recruiting, interviewing, selection, training, employee promotions, and termination processes.

• Generated a process flow and procedural document for the Incident Response Team, documenting items for office emergencies and equipping employees with information on how to respond. Administrative Services Office Manager July 2008—May 2011 Assistant Bookkeeper June 2005—July 2008

Order Processor February 1999—June 2005

Warehouse Specialist October 1996—February 1999

EDUCATION

Master of Management, Business Administration and Management University of Phoenix Online completion 2020

Bachelors of Small Business Management

University of Phoenix Online

PHILANTHROPY / ASSOCIATIONS

WOVEN – Women Of Virtue Eliminating Negativity, LLC (Created 2017/LLC 2020) Brand focused on promoting and fostering positive relationships by identifying areas of concern. Providing solutions through seminars, conferences, literature, and trainings. NSLS – National Society of Leadership and Success (Inducted 2020)

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