Customer Service Data Entry

Austin Isamoyer

*** ***** **** ****** ***** Station, PA 19536

Phone: 484-***-**** Email: *********@******.***

Objective

Business Administration Management graduate seeking an administrative, support, or coordination role where I can apply my organizational skills, work ethic, and professional training from Berks Technical Institute.

Education

Associate in Specialized Business – Business Administration Management

Berks Technical Institute – Wyomissing, PA

Graduated: July 2017

Skills

Typing speed: 80 WPM

Microsoft Office Suite: Word, Excel, PowerPoint

QuickBooks (basic knowledge)

Customer service and client communication

Data entry and records management

Warranty processing and documentation

Problem-solving and attention to detail

Billing and account support

Administrative support and multitasking

Professional Experience

East Penn Manufacturing, Lyons, PA

Product Support Specialist – Administrative

May 2024 – Present

Reviewed warranty documentation for accuracy and approval

Entered product data and service details into internal teardown application

Managed national account service requests and coordinated logistics

Processed and submitted billing for high-volume clients, including Walmart and Target

Acid Leveler/Capper & Material Handler

December 2017 – May 2024

Verified battery acid levels and cap placement in high-speed production line

Handled and staged product according to order schedules and safety guidelines

Loaded batteries and palletized orders for shipment

Supported production workflow with timely material handling

Haldeman Ford Lincoln, Allentown, PA

Sales Representative

October 2017 – December 2017

Assisted customers with vehicle selection based on needs and preferences

Coordinated with finance team to process deals and present pricing options

Delivered a high level of customer service to promote repeat business

Outten Chevrolet of Hamburg, Hamburg, PA

Accounting & Finance Assistant

April 2017 – October 2017

Entered and verified customer credit application data in internal system

Conducted OFAC compliance checks and verified identification

Pulled and reviewed financial paperwork for loan processing

Submitted credit applications to multiple banks and tracked approvals

Ensured accurate and complete documentation in customer deal files

Contact this candidate