Software Development Quality Assurance
Resume:
Sherby Andre
** * ******** ******, ***********, PA 19335
************@*****.***
Summary:
Experience includes Requirement Analysis, Planning, Testing, and Automation of test cases and quality assurance of Client/Server and web applications.
Experienced in Manual execution of Test Cases for Functionality, Performance and Load testing against user requirement.
Good understanding of QA methodology and Software Development Life Cycle (SDLC) and STLC.
Involved in QA Life Cycle, which includes designing, developing and execution of the entire QA Process and Documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
Advance knowledge of Software Development Process like V Model, Agile, Iterative, and Waterfall.
Experience in creating Test Plans, Test Scenarios and Test cases, System Testing, Web Testing, software documentation from business, technical and functional requirement.
Extensive experience in functional testing, unit testing, System integration testing, Regression testing, Black box testing, GUI testing, Back-end testing, browser compatibility testing, load/performance testing in different stages of Software Development Life Cycle (SDLC).
Strong knowledge in VB, SQL, PL/SQL procedures, functions.
Proficiency in Test Analysis, Bug Detection, Defect isolation and Report generation.
Expertise in bug-reporting and bug-tracking using the test management tool ALM Quality Center.
Expertise in automation script tool Unified Functional Testing/Quick Test Pro, Selenium, and Tricentis Tosca – creating script using Object Repository, Descripting Programing, and Custom Functions.
Experience in database testing using Oracle, MS SQL Server, SQL, and PL/SQL.
Ability to work with Business Analysts, Developers and other Team Members in complex testing projects and in the overall enhancement of software product quality.
Experience in testing on multiple browser and operating systems – IE, Chrome, Firefox, Windows 7 and XP, 2000, and UNIX, Linux.
Involved in Configuration Management, deadline and New release Requirement Meeting.
Experienced Involved Work Item Review Meeting
Possess strong analytical and problem-solving skills.
Strong aptitude towards learning new technologies/sharing ideas.
Quick to adapt to new working environment and learn new technologies in short span. Highly motivated professional with excellent communication skills and a good team player.
Excellent analytical skills coupled with interpersonal, communication and self-organizing skills.
Assertive, committed, motivated team player and a self-starter.
Able to multitask in fast-paced work environments and meet critical deadlines.
Planned, developed, and participated in kick off and go/no-go meetings.
Established collaborative working relationship with co-workers and clients. Technical Skills:
Languages: C, C++, SQL, PL/SQL, Visual basic
Databases: Oracle, MS-SQL Server, MS-Access, DB Visualizer Operating System: Windows 7, Windows XP, UNIX, Linux Testing Tools: Unified Functional Testing (UFT) Quick Test Pro (QTP), ALM Quality Center, QTest, Tricentis Tosca
Source Control Tool: Share Point, Microsoft Visual SourceSafe Office Tools: MS-Word, MS-Excel, Power Point
Additional Skills: Business Analysis, Requirements Gathering, Data Analysis (SQL, Excel), Stakeholder Management, Process Mapping, Agile/Scrum Methodologies, Gap Analysis, Documentation
(BRD, FRD), User Acceptance Testing (UAT), JIRA, Power BI, Tableaul Education:
College: Bachelor of Science in Biochemistry- Conc. Pharmacy Lock Haven University of Pennsylvania (LHUP) – Lock Haven, PA Status: US Citizen
Professional Experiences:
Quality Analyst II (Contractor) August 2023 - Current Turner Enterprise, LLC Brookhaven, PA
• Developed functional and test specifications, process specifications, and test requirements for Turner Enterprise, LLC Logistics Management Tool and Fleet Management System.
• Documented processes, criteria, test strategy, and test case specifications for operations according to Turner Enterprise’s compliance standards and requirements
• Analyzed the user requirements/stories by interacting with off-site developers, business analysts, and product owners
• Documented all Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation
• Executed tests validating Access Request Approval workflows and application entitlement catalog
• Developed complex certification utility SQL query validation to test large amounts of data
• Performed Functional, Integration, Regression, Multi-User, End-to-End, User Acceptance testing for Turner Enterprise inhouse Logistics Management Tool and Fleet Management System.
• Tested their Application onboarding, including connector configuration for provisioning/de-provisioning
• Coordinate with developers to resolve issues and fix defects following Bug Life cycle through JIRA
• Identified modules that were impacted by various Change Requests
• Performed SQL queries to do database testing.
• Used Q Test to document test scripts and developed a regression suite in effort to highlight features to be tested upon adding new application features
• Perform frontend testing using Apache to validate the Graphic User Interface, reports, and performance optimization.
• Maintained bug tracking tool (JIRA) to report application bugs and enhancement requests.
• Involved in all kinds of formal as well as non-formal meetings with developers, business analysts, and release managers for defect/bug fixing.
• Working in Full Agile-Scrum environment and participated in Sprint Planning, Grooming Ceremonies, Daily Stand-Ups, and Retrospective Meetings
• Developed and executed automated test scripts using Tricentis Tosca for the implementation of an Enterprise Management System (EMS).
• Collaborated with cross-functional teams to identify testing requirements and optimize the testing strategy for the EMS project.
• Created test cases and reusable modules in Tosca, reducing test creation time by 25% and enhancing test coverage.
• Implemented data-driven testing approaches to ensure extensive validation of EMS functionalities, leading to 30% reduction in manual testing effort and Regression efforts.
• Conducted regular test execution cycles and reported defects using the integrated defect management system, ensuring timely resolution.
• Conducted data analysis using SQL and Excel to identify trends and provide actionable insights.
• Facilitated workshops and meetings with stakeholders to prioritize requirements and clarify expectations. Quality Analyst II (Contractor) January 2022 – August 2023 Vanderbilt University Medical Center Nashville, TN
• Developed functional and test specifications, process specifications, and test requirements for VUMC’s Identity and Access Management teams
• Functioned as the product technical expert to the Identity and Access Management application assisting the company transition from AccessVUMC/People Soft to SailPoint IIQ application
• Documented processes, criteria, test strategy, and test case specifications for operations according to VUMC’s compliance standards and requirements
• Analyzed the user requirements/stories by interacting with off-site developers, business analysts, and product owners
• Documented all Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation
• Executed tests validating Access Request Approval workflows and application entitlement catalog
• Developed complex certification utility SQL query validation to test large amounts of data
• Performed Functional, Integration, Regression, Multi-User, End-to-End, User Acceptance testing for SailPoint IIQ and VUMC Data Warehouse Management System
• Tested SailPoint IIQ Application onboarding, including connector configuration for provisioning/de-provisioning
• Coordinate with developers to resolve issues and fix defects following Bug Life cycle through JIRA
• Identified modules that were impacted by various Change Requests
• Performed SQL queries to do database testing for various VUMC applications e.g. Remedy, Case Trace, and SailPoint IIQ
• Primary Tester on VUMC’s transition from People Soft to Workday and confirm Workday’s integration with SailPoint IIQ subscriber systems
• Used Q Test to document test scripts and developed a regression suite in effort to highlight features to be tested upon adding new application features
• Perform frontend testing usin Apache to validate the Graphic User Interface, reports, and performance optimization.
• Maintained bug tracking tool (JIRA) to report application bugs and enhancement requests.
• Preformed Regression Testing using Tricentis Tosca and generated scripts for testing functional, acceptance and validations.
• Used Tricentis Tosca for test management purposes. Such as requirement defining, requirement tracking, and risk analysis.
• Performed API and Manual testing using Tricentis Tosca Automation tool.
• Involved in all kinds of formal as well as non-formal meetings with developers, business analysts, and release managers for defect/bug fixing.
• Working in Full Agile-Scrum environment and participated in Sprint Planning, Grooming Ceremonies, Daily Stand-Ups, and Retrospective Meetings
Sr. Quality Analyst III (Contractor) January 2017 – February 2021 PJM Interconnection LLC Audubon, PA
• Developed functional and test specifications, process specifications, and test requirements for PJM Interconnection’s Identity and Access Management teams
• Functioned as the product technical expert to the Identity and Access Management application assisting the company transition from Legacy Courion to SailPoint IIQ application
• Documented processes, criteria, test strategy, and test case specifications for operations according to PJM’s NERC CIP compliance standards and requirements
• Analyzed the user requirements/stories by interacting with off-site developers, business analysts, and product owners
• Documented all Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation
• Executed tests validating Access Request Approval workflows and application entitlement catalog
• Developed complex certification utility SQL query validation to test large amounts of data
• Tested the implementation of Role Certifications – Owner, Role Composition, and Metadata
• Performed Functional, Integration, Regression, Multi-User, End-to-End, User Acceptance testing for SailPoint IIQ and PJM’s Data Warehouse Management System
• Tested SailPoint IIQ Application onboarding, including connector configuration for provisioning/de-provisioning
• Coordinate with developers to resolve issues and fix defects following Bug Life cycle through JIRA
• Identified modules that were impacted by various Change Requests
• Performed SQL queries to do database testing for various PJM applications e.g. Remedy, Case Trace, and SailPoint IIQ
• Perform backend testing using MS-SQL against Graphic User Interface and reports.
• Primary Tester on PJM’s transition from Ceridian to Workday and confirm Workday’s integration with Ceridian’s subscriber systems
• Used HP ALM to document test scripts and developed a regression suite in effort to highlight features to be tested upon adding new application features
• Conducted integration testing on the two different ESB platforms: Sonic and FUSE red hat
• Maintained bug tracking tool (JIRA) to report application bugs and enhancement requests.
• Involved in all kinds of formal as well as non-formal meetings with developers, business analysts, and release managers for defect/bug fixing.
• Working in Full Agile-Scrum environment and participated in Sprint Planning, Grooming Ceremonies, Daily Stand-Ups, and Retrospective Meetings
• Attended Quarterly Planning meetings and used story points to determine/estimate what stories/features will be completed for the quarter.
PNC Financial Services Group, Inc, Pittsburgh, PA Sr QA Analyst September 2013 – November 2016 Responsibilities:
Analyzed Business Requirement Documents, Functional Specification Documents and User Requirement Document.
Worked closely with software developers and took active role in ensuring that the software components meet the highest quality standards.
Wrote Test Plans, Test Cases and Test Scripts for Manual and Automated Testing for various business applications.
Actively participated in all phase of testing life cycle including documents reviews, maintaining status reports.
Maintained Test Matrix for the latest test results information.
Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.
Heavily Involved in Functional testing, System integration testing, Hotfix, Regression and User Acceptance Testing
(UAT).
Extensively involved with online banking, Transfer, withdrawal, Pay bill, Deposit, and Payment process.
Attended requirements review meetings and provided feed back to ensure that the system meets all primary requirements.
Participated in defect meeting with developer, PM, QA Manager and teams to provide explanation of problems.
Mapped requirements with Test Cases in Quality Center and executed them reporting a pass or fail status.
Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners.
Preformed Regression Testing using Unified Functional Testing (UFT)/Quick Test Professional (QTP) and generated scripts for testing functional, acceptance and validations; creating script using OR, DP and function.
Performed User Interface testing using Unified Functional Testing (UFT)/Quick Test Professional (QTP) on windows platforms and across multiple browsers like Chrome, Firefox, and Internet Explore.
Perform backend testing using MS-SQL against Graphic User Interface and reports.
Experience working with off shore team.
Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.
Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.
Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.
Collaborated with cross-functional teams to gather and analyze business requirements
Developed and documented business requirements utilizing tools Environments:
QTP, QC, VB Script, XML, MS-SQL, Trade Exchange, MS IIS, ASP.NET, web Services, JAVA, J2EE, EJB, JSP, ASP, VB.NET, Java Script, Web Sphere.
Reference: Available upon request.
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