Front Desk Medical Assistant
Resume:
christel bautista
Houston, TX *****
******************@*****.***
Work Experience
Eyelash Technician
monas lashes - Houston, TX
June 2023 to Present
i do on my own time lashes for ladies, as well if their complaints try to see how can i help so the customers would be satisfied with my service. Promote service, as well as schedule Front Desk Receptionist
medical allied - Houston, TX
March 2023 to May 2023
i greed patients when coming in, verified insurance while creating patients chart, schedule patients,confirmed appointments, create referrals, and also helped out in the back translating spanish Dispatcher
JK TRANSPORTATION - Houston, TX
April 2020 to February 2023
i delt with owner operators( trucking) asked the owner operators where they wanted to drive to from houston. They would drive out of state,from there i called the dispatchers from food companies and negotiate a price to book a load with them. Complete their paper form to work for them, pass on the information pick up location to drivers, once load was picked and then loaded driver would sent me signed paper form from where warehouses. I would send those paper form back to the dispatchers and then create a bill so they would pay the drivers
Medical Assistant/Front Office
Convenient Urgent Care - Houston, TX
May 2018 to April 2020
I mostly worked back office triage patients. Taking in vitals, their complaints, would take blood work,complete exams for doctors, sent out blood for labs. I would also help front desk when it was to busy. Schedule patients for appointments, answer phone calls and help out with complains. Take in payments for copay. Send out referrals. Create referrals and lab rec. Medical Assistant
FAMILY MEDICAL GROUP - Houston, TX
November 2016 to April 2018
i helped patients with their complaints and chart in ems traige in rooms as i took their vitals, as well as blood work and took urine examples, translated for the nurse practioner in spanish
made sure charts were up to date
as well as medication, if any error was done i would call pharmacy to update medicine answer phone calls and schedule upcoming appointments, created referrals Customer Service
Foodtown - Houston, TX
June 2013 to September 2016
my duties were to help out managers in anything was needed to make their job a little easier assisting them with giving out cashiers lunch and break time. Send out cashiers to close their register and turn them in end of day. Helped customers with complaints when the cashier made a mistake, if the payment was to be done with wic not debit i would cancel the order and redo the order to help out customers. When system was down in a rainy day, i would take charge and helped out customers explain to the customers how to slide debit payments so their wouldnt be long lines. As well i would close booth and count profits of all teals so in the morning money would be sent out to the bank. Education
M.A. in Medical Assisting
Remington College-Colorado Springs Campus - Houston, TX August 2014 to April 2015
High school diploma
Aldine High School - Houston, TX
August 2009 to May 2013
Skills
• Eyelash Extensions
• Translation
• Customer service (10+ years)
• Medical Scheduling
• Insurance Verification
• EMR systems (5 years)
• referrals (4 years)
• Medical scheduling (7 years)
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