Data Entry Customer Service
Resume:
Nathan Bofinger
**********@*****.***
BANGOR, ME, US
PROFESSIONAL SUMMARY
I had to leave the general work force. Because my father broke his hip and back. And also was developing dementia. He needed 24/7 care.
He has recently passed.
I miss him greatly. We grew very close. However I'm also excited to leave my caretaker roll.
And get back into the world. And start the next chapter in my life. My dad would have wanted that for me.
I'm looking forward to a new employment adventure.
I adapt quickly and use my past experience to resolve present challenges.
WORK HISTORY
Inventory Specialist at GMI 800-***-****
222 Rampart St. Charlotte NC 28203
October 2014 - May 2016 (2 Yrs.)
Processing and receiving daily deliveries and distributing received ultrasound parts, probes and systems to correct department.
Pulling and processing all ultrasound orders for shipping through Epicor.
Maintaining a clean and safe work environment.
Maintaining inventory.
Processing sold ultrasound machines for shipment.
Shipping orders through Fed Ex, UPS or 3rd party.
Asset Manager at The Remi Group
11325 North Community House Rd.
October 2008 - May 2014 (6 Years)
As an asset manager for the Remi Group.
I was responsible for the mediation of the cost of various assets across the country i.e. the State of NY, California R.I. Florida etc...
From the moment the end user calls I would supervise the transportation of any parts and the performance of the service provided from beginning to end.
Customer service and data entry. The sourcing of vendors. Managing POs and the mediating the ultimate cost of the repairs.
As well as executing the repair in an expeditious manner.
I was responsible for covered equipment and expediting the repair for equipment such as Gamma Cameras, X-ray Machines, MRIs, Ultrasounds, Liquid Scillination Units, Bio-robots, copiers, printers, alarm systems and bank vaults.
I was responsible for ensuring the end users were provided with the best level of customer service and ensuring the cost of the repair was the most fiscally prudent and expeditious option possible.
Coordinating preventative maintenance events with the end user and the vendor.
I was responsible for helping to resolve disputed claims between the client and the vendor.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
Preparing operational or risk reports for management analysis.
Analyze and classify risks and investments to determine their potential impacts on companies.
Develop or analyze information to assess the current or future financial status of firms.
Direct insurance negotiations, select insurance brokers or carriers, and place insurance.
Dispatch Manager at Affiliated Material Services
October 2000 - June 2007 (7 Years)
I was hired in 2000 to the position order clerk data entry clerk at Affiliated Materials Services.
I was promoted to lead dispatcher one year later.
My role was to provide support to 14 drivers who serviced multiple hospitals and managed care facilities across eastern Maine.
I was responsible for processing all driver log sheets on a daily basis.
Providing directions to locations for pickups and drop offs.
Facilitating expeditious deliveries.
I was also responsible for accounts receivable and payable and month end billings for the transportation department.
I also had the responsibility of handling all inbound customer service calls, courier requests and complaints.
Processing all x-ray deliveries for The Eastern Maine Medical Hospital through either UPS Fed EX or through local couriers. Traveling on the road handling installations for doctors offices across New England.
Installing X-ray view boxes, exam lights, otoscopes, exam tables, scales, stiediometers, patient privacy curtains. While managing the transportation department remotely.
Cafe Lead Cooking at Borders Book and MusicOctober 1997 - October 2000 (3.5 Years)
I was hired as a cafe clerk and was then promoted to assistant supervisor.
I was responsible for supervising the day and night crew.
I ensured that daily duties were completed accurately and efficiently.
I was also responsible for the ordering of supplies and food. As well as ensuring that the kitchen was safe and clean.
Customer service and daily cash ups.
Preparation of the menu and ensuring the best possible meals were being offered to the customers.
Lead Clerk at Spencer Gifts Bangor Mall
June 1992 - August 1997 (5.5 Years)
I was hired as a store clerk and was then later promoted to closing supervisor.
Supervising the crew and ensuring the units were stocked with product,and clean and presentable. I was responsible for ensuring that the daily cash ups were accurate as well as making deposits.
I also was responsible for processing freight, running register and merchandising.
EDUCATION Bangor High School - High School
Graduated 1994
Husson College - Associate Degree
Graduated 1997
Busines Skills
Packing 20 years.
Problem Resolution, 20 years.
Inventory control, 20 years.
Unloading, 20 years.
Merchandising, 20 years.
Cargo, 20 years.
Customer Service, 40 years.
Logistics, 40 years.
Microsoft Office, Excel, Outlook etc...
40 years.
Cooking, 20 years.
CERTIFICATIONS
Safe Serve PRO
CPR
SOCIAL NETWORKS
Linkedin,
https://www.careerbuilder.com/myprofile
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