Data Entry Keyer
Resume:
DENISE HOUSTON
******@*****.***
SUMMARY
Excellent customer service and organizational skills with a high level of attention-to-detail
Ability to complete multiple projects or tasks concurrently
Strong computer skills with the ability to work in fast-paced environments
EDUCATION
Bachelor of Science, Business Administration - Columbia College, St. Louis, MO
SKILLS
Data Entry, Excel, Word, Typing 55 wpm, Transcription, Customer Service, Records Management
PROFESSIONAL EXPERIENCE
Project Management Consultant
Randstad/SkillStorm/Genesis10 - Bank of America, Dallas, TX - 11/2016 - 08/2024
Coordinated construction technology projects for corporate relocations, upgrades, and decommissions.
Collaborated with teams to plan and implement projects.
Scheduled resources, organized tasks, managed deliverables, risks, and timelines.
Tracked dependencies and monitored projects from start to finish.
Documented technical requirements and supported technology change controls for deployments.
Developed and managed technology budgets for equipment and labor costs.
Monitored project performance to ensure quality standards were met, and provided status updates to stakeholders and leadership.
Project Management Consultant
Randstad - Presidio, Dallas, TX - 08/2014 - 09/2015
Organized schedules and implementations for network infrastructure projects.
Coordinated the migration of Cisco routers, switches, voice servers, and access points to monitoring platforms for customers.
Facilitated meetings with internal teams and customers to communicate project milestones and expectations.
Served as the central point of contact to project stakeholders.
Maintained and distributed status reports, managed workflows, and provided training to end users.
Audited ServiceNow records to ensure that customer contact information, service contracts, and equipment changes were updated.
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