Patricia Connolly
Experienced medical management professional spanning over 30 years with a
proven history of optimizing healthcare operations, enhancing patient care, and improving staff performance seeking an opportunity to leverage my extensive experience to foster excellence.
244 Fulton Street
New Milford, NJ 07646
**************@*****.***
EXPERIENCE
Bergen TMJ, Paramus, NJ —Dental Receptionist and Billing Specialist
APRIL 2025 - PRESENT
Greet patients and assist with check-in and check-out processes. Collect payments at the time of service. Follow up on insurance claims to expedite payments and perform preauthorizations for services as needed. Valley Medical Group, Paramus, NJ —Practice Manager APRIL 2016 - FEBRUARY 2024
Manage administrative and clinical staff, performance evaluations, work scheduling, budgeting, billing including payroll, payment posting, claims submissions, expense control, insurance, compliance, patient coordination, complaints, office operations, EHR, growth strategies, data analysis, communication, healthcare coordination, ethics, and legal standards. Valley Medical Group, Paramus, NJ — Supervisor
OCTOBER 2015 - APRIL 2016
Oversee healthcare staff, managing performance evaluations, schedules, and assignments, handling financial aspects, ensuring compliance with healthcare regulations, coordinating patient care, managing office operations, implementation of Electronic Health Records (EHR) systems, facilitating effective communication, collaboration with other healthcare entities and upholding ethical and legal standards. Luongo Medical Associates, Paramus, NJ — Medical Biller AUGUST 2000 - OCTOBER 2015
Manage the financial aspects of medical service, generating and submitting medical bills and insurance claims through clearing house, verifying patient insurance coverage, assigning appropriate billing codes, tracking and resolving claim issues, handling patient billing, maintaining compliance with healthcare regulations like HIPAA, and maintaining organized billing records, effective communication with healthcare providers, patients, and insurance companies, ensuring that healthcare providers receive timely and accurate payment for their services and that patients are informed about their financial obligations, experience with EMR, including Eclincical works and Athena
SKILLS
Leadership and Team
Management
Financial Management and
Budgeting
Regulatory Compliance (HIPAA)
EHR Implementation
Business Development
Data Analysis
Effective Communication
Patient Coordination
Office Operations Management
Ethics and Legal Compliance
Problem-Solving
Time Management
Interdisciplinary Collaboration
Customer Service
Adaptability and Flexibility
CERTIFICATIONS
Medical Transcription
CBCS
EDUCATION
Medical Office Technologies
Institute
Union City, NJ
FEBRUARY 2025
Bergen Community College
Paramus, NJ
SEPTEMBER 2020