Flexible Part-Time
Resume:
Jen Vasquez
Experienced professional
Easthampton, MA 01027
*******@*******.***
https://www.linkedin.com/in/jen-vasquez
Professional Summary
Seeking a part-time remote position with flexible hours (evenings and some weekends) to use my skills obtained from working in multiple industries. Prior to my medical coding work, I worked in food service, retail, social media, and more. I'm looking forward to discuss how I can benefit your organization. Authorized to work in the US for any employer
Work Experience
Director of Physician Coding Operations
MedKoder, LLC-Mandeville, LA
October 2023 to Present
Manager of Physician Coding Operations, Remote
Aug 2019 to Sept 2023
Oversaw the daily operations of our coding team for efficient workflow and client satisfaction. Coordinated projects to identify issues or trends for resolution or escalation. Attended client calls, department meetings, internal and external reporting, monitored quality and education, reviewed timekeeping system and attendance, performance reviews, and interviewing. Advised and mentored coding leads regarding coder training, education, quality auditing, evaluating productivity, and monitoring of multi-specialty work queues to ensure proper coder allocation. Assisted the coding Director as needed in department operations. Lead Coder, Remote,
Aug 2018 to Aug 2019
Served as a subject-matter expert and point of contact for multiple clients and team members. Responsible for training, educating, quality auditing, evaluating productivity, reporting, and monitoring of multi-specialty work queues to maintain proper coder allocation in relation to queue benchmarks.
Physician Coder III,
Remote Dec 2015 to Aug 2018
• Reviewed and accurately coded notes for all clients while maintaining productivity standards
• Specialty queues currently included PMR and Hematology/Oncology for pediatric and adult clinics
• E/M client auditing projects
• Aided in other specialty queues and projects with team as needed Social Media Coordinator & Marketing
Freelance-Easthampton, MA
March 2023 to February 2025
• Create content and schedule social media copy for Facebook and Instagram
• Monitor social media profiles, engage with the audience, respond to direct messages
• Coordinate with website administrators for updates
• Coordinate with local community sites and pages for calendar updates to promote events
• Work closely with graphic designers and business owners alike to meet campaign goals Using skills obtained while acquiring my degree, I worked as a Social Media Coordinator & Marketing professional. While the left side of my brain loves coding, the right side still loves art and creativity! Specialized in managing and enhancing the online presence of multiple events, musicians, and businesses. Roles have included coordinating with city staff members, vendors, businesses, and musicians, creating content, scheduling and posting across various social media platforms, and ensuring consistent engagement with audiences. Oversaw website updates, guaranteeing that the online user experience is simple and up to date. Used various online resources to promote and amplify the reach of each event and business, driving brand awareness and fostering community engagement. Provided consulting work for businesses interested in expanding and strengthening their social media presence. Recent projects:
• Taste of Northampton - 2024 Season Event in Northampton, MA
• Summer On Strong - 2023 & 2024 Seasons Event on Strong Ave. Northampton, MA.
• Eastside Grill Restaurant - 6/2023-1/2025 Located in Northampton, MA.
• The Office Sports Bar - Consulting 2024 Located in Florence, MA. Patient Accounts Generalist
CD Medical Group
June 2011 to November 2015
• Entered charges using EMR and maintained coding accuracy for Interventional spinal specialty, cardiology, podiatry
• A/R (500 claims a month), commercial and government insurances
• Provided coverage as needed in all departments including payment posting, accounts receivable, charge entry, self-pay patient accounts and claim submission (electronic and paper)
• Responsible for obtaining and filing drug invoices, for staff use
• In charge of stock ordering for our billing office and scheduling maintenance for our fax machine and copiers/scanners
Accounts Receivable Analyst
CD Medical Group
June 2009 to May 2011
• A/R (averaging 900-1100 claims per month): Worked all insurance denials using several resources, such as: insurance websites (eligibility, claim status, payer policies, LCD/NCD, CCI edits), hospital network programs, Optum EncoderPro
• Extensive knowledge on appeal writing and submission of corrected claims in both paper and electronic formats
• Responsible for reporting claim status monthly via Excel spreadsheet, including reporting payer trends and fee schedule discrepancies
• Considerable experience with phone/web/e-mail communication involving insurance companies, providers and patients
• Managed insurance and patient credits and refunds
• Assumed A/R duties for Tricare, Champva, and the VA
• Responsible for paper claim billing of all Veterans Affairs claims
• Editor of the monthly newsletter for our multi-specialty group Charge Entry Analyst
CD Medical Group
March 2009 to May 2009
• Entered charges off paper encounters for a large family practice, while providing proper coding and modifier assignment
• A/R for two insurances (300 claims per month)
Education
Health Claims certificate in Medical Coding and Billing Branford Hall Career Institute-Springfield Campus-Springfield, MA May 2008 to February 2009
A.S. in Multimedia and Teleproduction Technology
Springfield Technical Community College-Springfield, MA 1999 to 2001
Skills and Certifications
• ICD-9 & ICD-10
• CPT & HCPCS
• Medical Billing, Coding, Auditing
• Accounts receivable
• Insurance Verification
• Medical Records and Health Claims
• Anatomy & Physiology Knowledge
• Medical Terminology
• Project Coordination and Management
• Revenue cycle management
• Healthcare team management
• Leadership/Supervising experience
• Process improvement
• Analysis skills
• EMR/EHR Systems
• Citrix
• HIPAA
• Windows 11
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
CDEO
November 2021 to Present
CPMA
March 2018 to Present
CHONC
April 2017 to Present
CEMC
February 2016 to Present
CPC
December 2009 to Present
Additional Information
Experienced leader in the professional medical coding and billing field with over 16 years of comprehensive expertise spanning multi-specialty coding, auditing, accounts receivable, patient accounts, payment posting, and claim submission. Known for meticulous attention to detail and skilled at fostering teamwork and collaboration. Proven track record as a project manager, adept at overseeing and successfully executing initiatives to drive operational efficiency and excellence. Passionate about delivering high-quality results in a dynamic healthcare environment.
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