Customer Service Administrative Assistant
Resume:
Jessica Camacho
Winter Springs, FL
Cell: 347-***-**** Email: ************@*****.***
Objective: Hard working professional with years of experience and a proven knowledge of
customer service, productivity and performance management.
Work History:
NYC/MTA MetroCard Division Manhattan, NY, January, 2019 — March, 2020
Clerical
e Answered multiline phone. Handled incoming faxes and delivered incoming mail to
proper recipients.
e Printed MetroCards to be mailed.
e Performed bookkeeping data and filing.
e Greeted clients at the service center and directed them to appropriate window.
Almond Resort Orlando, Fl, September, 2008 — May, 2009
Administrative Assistant
e Performed administrative support such as answering telephones, directing callers to the
appropriate location, took messages and gave information to callers.
e Received, processed and delivered mail and other materials.
e Completed projects as assigned.
e Attended meetings and recorded minutes.
NYC/HHC Woodhull Hospital Brooklyn, NY, May 1998 — June, 2008
Clerical Associate/ LV 4
+ Answered telephone calls and directed calls to the appropriate locations or took
messages.
+ Attended meetings and recorded minutes.
+ Greeted visitors. Registered patients and scheduled upcoming appointments.
« Performed general office duties, such as ordering supplies, maintaining records
management database and performing computer skills.
+ Provided clerical to other departments.
+ Processed payroll information for the department.
+ Supervised and trained other clerical staff and arranged employee training and/or
organized training material.
+ Organized fund raisers.
Additional Skills:
e Great organizational skills needed to multitask and maintain order.
e Excellent record of dependability and professionalism.
e Fluent in English and Spanish
Education
GED
Glenmont Job Corps — Glenmont, NY — September, 1990 — June, 1991
Contact this candidate