Practice Administrator
Resume:
Linkedin.com/in/YvetteFlor Voice/Message: 732-***-****
Brick, New Jersey 08723 Email: ***********@***.***
Career Profile
A seasoned Practice/Office manager and Practice administrator with over 20 years of progressive experience in the medical industry, with medical assistance experience. Key strengths are in front desk duties, administration and office assistance. Great communication and organizational skills. Bilingual in Spanish.
Professional Experience
National Spine & Pain Centers-Premier Pain Center – Shrewsbury, NJ
Practice Administrator 2023-Present
Efficiently supervise 3 Center staff and support providers by managing daily work schedules, ensure optimum performance while upholding all company policies and procedures.
Provide active leadership over all administrative and clinical staff.
Collaborate with providers, management, leadership and other departments to support clinical compliance, operational advances, marketing initiatives and other company directives
Administer appropriate performance management including development plans and disciplinary action.
Track employees PTO, ensure all time sheets are prepared for payroll on a bi-weekly basis.
Complete reporting for billing, compliance and leadership.
Actively work on rework or work queue to file claims appropriately.
Review daily deposits and record on a spreadsheet accordingly.
• Provide coverage as needed at the front desk or medical assisting duties.
Run errands as needed including bank deposits, post office or supplies/hardware that is needed for any of the 3 locations.
Dermatology & Skin Cancer Center - Red Bank, NJ.
Office Manager 2019-2022
●Managed the day to day operations of a multi-provider practice.
●Review daily deposits.
●Train and assist remote/in-person employees.
●Interview and hire new employees.
●Work closely with the Billing Manager, Clinical Supervisor and Esthetician to assure that the office ran efficiently.
●Ordering cosmetic supplies, office supplies as well as supplies for the MediSpa.
●Ran errands such as to the bank, post office, etc.
●Responsible for staff scheduling.
●Updating employee HR file.
●Track employee PTO.
●Monthly provider productivity reporting.
●Assure all employee timesheets are properly prepared for payroll.
●Handled any administrative duties for all the physicians in the practice as well as the director and operations manager.
●Assist with front desk duties.
Hackensack Meridian Health – Ocean Pediatric Group Eatontown/Manasquan, NJ.
Practice Manager 2007 - 2019
Act as a liaison between the Practice Administrator, the providers and the team members.
Work with the Practice Administrator to implement goal and objectives.
Manage two locations, total of six team members.
Review cash drawer and make bank deposits daily.
Vaccine and office supply ordering.
Update credentialing and renew all state required licenses for all physicians.
Assist with submission for reimbursement for the physicians.
Monitor and correct edits in charge and claim work queue daily in EPIC.
Track team members PTO.
Renew employee medical and dental insurance policies.
Responsible for staffing schedule.
Cash application of patient payments.
Work closely with the billing company.
Assist with front desk duties.
Urology Consultants – Belleville, NJ
Receptionist/Medical Assistant 1999 - 2007
Responsible for phones, filing, scheduling of appointments and data entry.
Assisted doctors in medical office procedures.
Initiating calls to insurance companies, obtaining authorization for radiology testing.
Database management of patients’ demographics using Mysis software.
Maintained daily report of patient charges with MS Excel.
Directed patients to examining rooms and obtained urinalysis.
Cataldo Cacace, M.D. – Union City, NJ
Receptionist/Administrator 1998 - 1999
Scheduled patients for surgical hospital procedures.
Organized, maintained and filed patients’ charts.
Responsible for all phone duties and appointment scheduling.
In charge of ordering office and medical supplies.
Administered updates of patients’ demographics using Medisoft & Perfect Care software.
Assisted with medical billing.
Education
Newark Business Training Institute
Essex County Vocational and Technical High School
Other Relevant Experience
Fluent in English and Spanish. Knowledge of medical terminology and transcription. Proficient in Microsoft Excel, Word, EMR (EPIC), Modernized Medicine (EMA), Advanced MD (AMD), Klara, Mysis, Medisoft and Perfect Care software. Experience with a bladder scan, urine flow machine and general office equipment.
Reference Furnished Upon Request
Yvette Flor
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