Medicare Sales Professional

DEBORAH (DEB) VARELA

Prescott Valley, AZ *****

928-***-**** - *************@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Versatile sales associate with exemplary cash register system skills. Determined to lead and promote high levels of customer service and satisfaction. SKILLS

• Customer-focused retail sales • Medicare sales expertise

• Effective negotiator • Store opening and closing

• Customer-focused sales • Sales Associate of Year Award

• Building customer loyalty • Commitment to ethical standards

• Cross-selling proficiency • Independently motivated WORK HISTORY

07/2023 to 11/2023 Retail Sales Associate

Finicky Furniture – Prescott Valley

• Greeted customers and helped with product questions, selections, and purchases.

• Used POS system to enter orders, process payments and issue receipts.

• Ensured accuracy in financial transactions, reconciled cash with receipts daily.

• Responsible for opening and closing establishment.

• Encouraged customers to make additional purchases by highlighting current deals. 04/2022 to 04/2023 Medicare Sales Representative

Assurance – Remote

Take inbound calls, assess and analyze Medicare insurance needs while providing excellent client experience

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• Meet daily, weekly, and monthly KPIs while contributing to team goals Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.

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04/2021 to 05/2022 Medicare Sales Advocate

Easy Health – Remote

Take inbound calls, assess and analyze Medicare insurance needs while providing excellent client experience

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• Meet daily, weekly, and monthly KPIs while contributing to team goals

• Exceeded goals through effective task prioritization and great work ethic 01/2020 to 02/2021 Sales Representative

Physicians Mutual – Scottsdale, AZ

Met with existing customers and prospects to discuss Medicare needs and recommend optimal solutions.

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Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

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• Developed and delivered engaging sales presentations to convey product benefits. 12/2018 to 12/2020 Inside Sales Manager

Engagent Health

Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.

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Personally increased sales from 0 to 120 per month on average over three month period.

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Managed eight inside sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.

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EDUCATION

2008 MBA: Business

Keller Graduate School of Management - Business - Long Beach, CA

• Course work in Business Administration and Management VOLUNTEER WORK

Boosted donations to organization by strategizing and executing fundraising events.

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• Led group discussions and activities to meet different community needs. Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

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