Customer Service Patient Care

Claudia Baker-Chavez

***********@*****.*** 580-***-**** Sayre OK

SUMMARY

Seeking remote employment, with nearly 20 years of work experience, skilled in dental

& medical terminology and coding, with both customer service as well as extensive patient care experience; having managed multiple phone lines and a variety of computer programs, detail and service are priority, with organization and excellent communication.

SKILLS

● Dental Assistant

● Knowledge of Medical/Dental

Terminology

● Data Entry

● Customer Service

● Reception/Information Clerk

● Positive Attitude

● Detail/Service Oriented

● Computer Literate

● Ability to Multi-Task

● Organization/Orderly

● Time Management

● Excellent Communication

● Patient Care

HIGHER EDUCATION

Board of Dentistry

Dental Assistant Certification 1994

Great Plains Technology Center

Medical Billing Coding 2014

PROFESSIONAL EXPERIENCE

Factory Connection, Elk City, OK 2024

Sales Clerk/Customer Service

Direct/Personal Customer Care Cash & Credit Card Transactions Organization Double C Equipment LLC, Elk City, OK 2022 - 2024

Secretary/Office Assistant

Customer Service Professional Phone Management Computer Proficiency Higgins Family Dentistry, Elk City, OK 2015 - 2019 Dental Assistant

Direct Patient Care Assisted in Dental Procedures Team Player Hanna Family Dentistry, Lawton, OK 2011 - 2014

Dental Assistant

Direct Patient Care Assisted in Dental Procedures Billing & Posting Clerk Ray and Martha’s Funeral Home, Hobart, OK 2008 - 2012 Office Assistant

Organized Funeral Services Direct Customer Service with Families

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