Supply Chain Operations Manager

PRITIRANJAN

BEHERA

********************@*****.***

+91 -797-***-****

Cuttack,Odisha-753001

SUMMARY Seasoned Area Manager with solid background in overseeing daily operations, managing staff and implementing business strategies. Possess strong leadership skills, adept at problem- solving and delivering measurable results to drive growth. Known for fostering team collaboration while ensuring optimal customer service and satisfaction. Notable contributions include improving operational efficiency, reducing costs, and increasing sales revenue in previous roles. Results-driven Sales Operations Manager with background in implementing strategic sales plans and streamlining operational processes. Demonstrated strengths lie in fostering team collaboration, driving revenue growth, and improving customer satisfaction levels. Previous roles highlighted for leadership skills, ability to analyze market trends, and success in enhancing overall sales performance. Notable impact made through consistent achievement of sales targets and operational efficiencies. KEY AREAS OF

EMPHASIS

• Data analysis and reporting

• Networking and business development

• Customer relationship management

• Market analysis

• Logistics coordination

• Contract negotiation

• Performance metrics

• Team leadership

• Supply chain management

• Budget management

• Sales forecasting

• CRM software

• Revenue growth

• Sales strategy

• Process improvement

• Revenue forecasting

• Project management

• Sales negotiation

• Lead generation

• Contract management

• Vendor relations

• Pipeline development

• Marketing

• Customer acquisition

• Proficient in MS office

• Cost analysis

CAREER CONTOUR AREA MANAGER (Sales & Operations) 12/2023 to Current Realogist Ventures LLP - Pune

• Established Pune branch, recruiting CRM personnel for operational efficiency.

• Promoted deals, sales, and promotions, enhancing profitability.

• Implemented innovative strategies to penetrate new markets and achieve targets.

• Executed & Drove strategic sales plans, exceeding quarterly sales goals by 20%.

• Collaborated with sales teams to synchronize advertising with objectives, driving revenue growth.

• Negotiated sales agreements, securing profitable contracts while meeting targets.

• Conducted training sessions for sales staff, improving product knowledge and performance.

• Utilized CRM software to track leads and measure progress against targets.

• Identified business opportunities by analyzing consumer trends within local markets.

• Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.

• Evaluated schedules, orders and forecasts to plan processes and meet timetables.

• Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system. SUPPLY CHAIN MANAGER (Sales, Procurement & Supply) 12/2022 to 12/2023 Annapurna Swadisht Ltd – Siliguri

Monitored logistics and maintained accurate inventory records for organization.

• Assessed operational performance to identify issues and implement solutions.

• Established strong relationships with vehicle and manufacturing vendors to ensure collaboration.

• Ensured shipping and delivery processes met quality and safety standards.

• Analyzed supply chain data to pinpoint areas for improvement.

• Managed inventory levels to align with organizational demands.

• Provided supervision and mentorship to new employees, fostering team cohesion.

• Developed training programs that aligned new employees with company expectations.

• Conducted research on industry trends, competitor activities, and customer needs.

• Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.

• Identified potential clients, built relationships, and negotiated contracts.

• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

• Reviewed current procedures for efficiency improvements across all sales operations.

• Developed and maintained relationships with key clients to ensure repeat business.

• Created marketing materials including brochures, flyers, and presentations for potential customers.

• Prepared reports detailing performance metrics such as sales volumes and conversion rates.

• Implemented strategic sourcing initiatives aligning procurement with organizational goals.

• Coordinated procurement with inventory and production teams to optimize supply chain efficiency

ASSISTANT MANAGER (Supply & E-Commerce Operation) 11/2021 to 11/2022 Loadshare Networks - Kolkata

• Executed comprehensive supply chain strategies in collaboration with Sales, Operations, and Customer Service teams.

• Identified key supply chain KPIs to measure and enhance overall performance.

• Proposed and implemented process improvements to address bottlenecks effectively.

• Assessed vendors and recruiting personnel, providing constructive feedback for development.

• Collaborated with finance, sales, procurement, and operations teams to select optimal vendors.

• Cultivated strong vendor relationships, ensuring seamless operational flow.

• Analyzed supply chain performance trends, refining strategies for maximum efficiency.

• Conducted regular performance reviews to align with organizational goals.

• Assisted senior management in developing long-term strategic goals for the company's growth.

• Participated in negotiations with vendors regarding product purchases or contracts.

• Established relationships with key clients, while maintaining existing customer base.

• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Delivered sales presentations focused on offerings and unique advantages over competitors.

• Performed sales consultations and educated clients on products and services.

• Established new accounts and serviced existing accounts maintaining professional relationships.

SUPPLY CHAIN MANAGEMENT & OPERATION MANAGER 09/2017 to 11/2021 Blowhorn Logistics - Kolkata

• Devised and supervised supply chain strategies to boost productivity while minimizing costs.

• Managed logistics and maintained up-to-date bullhorn inventory for operational efficiency.

• Coordinated with vendors to ensure compliance with quality and safety standards across operations.

• Negotiated favorable contracts with suppliers, resolving issues such as delivery delays.

• Developed growth plans by forecasting sales targets and identifying market opportunities.

• Engaged clients to foster relationships and collaborated on sales and marketing strategies.

• Prepared financial forecasts and established clear sales objectives for teams.

• Negotiated contracts with suppliers to achieve cost savings goals.

• Evaluated supplier proposals, bids, and quotations to determine best value option.

• Built relationships with key clients through regular contact.

• Collaborated with other departments to ensure customer satisfaction throughout the process.

• Generated leads through networking, cold calls, and email campaigns.

• Prepared weekly reports summarizing current sales performance metrics.

• Identified and targeted new business opportunities through market research and analysis.

• Managed a portfolio of accounts to achieve long-term success. SUPPLY ASSOCIATE 07/2012 to 09/2016

Zinka Logistics, Blackbuck - Bangalore/Guwahati

• Drove business growth and service level improvements for delivery and pickup services through effective staff coordination.

• Optimized fleet capacity and hired vehicles based on market demands, increasing business volume.

• Negotiated with vendors, analyzing daily FTL market rates to enhance profitability.

• Conducted market surveys to identify client-specific and sector-wide business opportunities.

• Maintained strong client relationships through consistent follow-ups and site visits.

• Monitored sales reports across all operational phases, ensuring alignment with targets.

• Facilitated daily meetings to assess sales performance and strategize service enhancements.

• Tracked sales performance metrics to identify trends in market place.

• Adapted sales strategies based on customer interactions and feedback to improve results.

ACADEMIC

CREDENTIALS

Bhubanananda Orissa School of Engineering - Cuttack Diploma

Mechanical Engineering, 01/2006

NIT - Jagatsinghpur

PGDCA

01/2004

SVM College - Jagatsinghpur

B.Sc.

01/2003

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