US • ***************.**@*****.*** • 956-***-****
STEPHANIE ALCALA
Senior Office Assistant
PROFESSIONAL SUMMARY
Possess excellent communication and inter-personal skills. Perform effectively despite sudden deadlines and changing priorities. Proven ability to identify, analyze, and solve problems.
EMPLOYMENT HISTORY
SENIOR OFFICE ASSISTANTJul 2023 - Present
City Secretary Office
Assist in the overall operation and administration of the City Secretary’s Office including filing, answering phone, making copies/scans, process requisitions accounts payable/accounts receivable, maintains and distributes supplies and keeps inventory. Assist with maintenance of the City Secretary, Boards and Commissions and Elections, and preparing documents for oaths. If necessary administers oaths. In charge of receiving and positively enforce deadlines, hosting and publicly open bids received by the City, and send out data to the appropriate departments. Assist in the posting of board and commission agendas on the website and official bulletin board. Receive, log and store all information pertaining to City-wide contracts. Maintain confidential information and excellent customer service. Other duties as requested.
CLERK IIIFeb 2022 - Jul 2023
City of Laredo Health DepartmentCOVID-19 Vaccination Capacity Program
Performs routine clerical work, which follows established procedures. Performs receptionist duties, maintains records and files, makes copies, and performs typing duties. Register patients when coming to clinic give them paper work to fill out once it’s done, I revise it give it to the medical assistant once vaccine has been administered, I input vaccines in to Immtrac2 and Patagonia.
ACTING CLERK IIIMar 2021 - Feb 2022
City of Laredo- Laredo Municipal Housing Dept.
Performs routine clerical III work, which follows established procedures, reading leases, sent out violation letter, maintains record of payments and files, makes copies, answer phones and open and close work orders for units, close beginning and end of the month reports and performs typing duties. Monitors and ensures accuracy, propriety, and completeness of invoices, reports documents, and standardized computer input-output data. Responsible for collecting and processing revenues on a daily basis; handle cash, checks and money orders. Using the AS400, which is the City of Laredo system.
CLERK IIOct 2019 - Mar 2021
City of Laredo-Laredo Municipal Housing Dept
Performs routine clerical work, which follows established procedures. Performs receptionist duties, maintains records and files, makes copies, and performs typing duties. Monitors and ensures accuracy, propriety, and completeness of invoices, reports documents, and standardized computer input-output data. Responsible for collecting and processing revenues on a daily basis; handle cash, checks and money orders. Using the AS400, which is the City of Laredo system.
RECEPTIONISTOct 2018 - Oct 2019
Red pack USA
Welcomes visitors by greeting them, in person or on the telephone answering emails on a daily base. Receiving and sorting mail and packages, providing administrative and clerical support. Files and maintain records, Scheduled appointments and maintain and update appointment to pick up documents. Take payments from clients and make labels to ship out their merchandise.
SEASONAL CLERK IJun 2017 - Sep 2018
City of Laredo-Aquatics Dept
Performs routine clerical work, which follows established procedures. Performs receptionist duties, maintains records and files, makes copies, and performs light typing duties. Monitors and ensures accuracy, propriety, and completeness of invoices, reports documents, and standardized computer input-output data. Responsible for collecting and processing revenues on a daily basis; handle cash, checks and money orders. Using the S400, which is the City of Laredo system.
SALES REPRESENTATIVE / OFFICE ASSISTANTMay 2016 - May 2017
Lycatel LLC, Texas
Direct and supervise employees engaged in sales. Manage mileage reports, daily reports, and inventory taking. Answer phone calls. Sending and receiving emails from corporate. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
EDUCATION
HIGH SCHOOL DIPLOMAOct 2010 - Jun 2014
Gateway Academy
KAPLAN COLLAGE
60 Hours
SKILLS
Customer Service, Administrative Support, Data Entry, Filing, Clerical, Records Management, Cash Handling, Office Management, AS400, Inventory Management, Document Processing, Webex (Experienced).
LANGUAGES
English (Highly proficient), Spanish (Highly proficient).
REFERENCES
Sylvia Melendez 956-***-****); Briana Encalada 956-***-****); Angelica Arispe 956-***-****); Martha Navarro 956-***-****); Cory R. Cisneros 956-***-****); Jose A Valdez 956-***-****).