Project Management Administrative Assistant

CIRRICULUMVITAE

Wanyeki Susan Wanja

***************@*****.***

+254-***-***-***

PERSONAL PROFILE

A highly organized and detail-oriented Business Administration graduate with strong skills in supporting executives and teams. Proven ability in managing schedules, coordinating meetings, handling correspondence, and ensuring smooth office operations. Proficient in Microsoft Office Suite, data entry, and document management. A proactive problem-solver with excellent communication and interpersonal skills, committed to driving efficiency and productivity in a professional environment.

CAREER OBJECTIVE

To contribute meaningfully to a dynamic business environment that provides opportunities for growth while applying my administrative, organizational, and project management skills to help an organization achieve its strategic goals.

JOB OBJECTIVE

To leverage my training and hands-on experience in administration and project management to support corporate processes that deliver value to both the organization and the wider community. ACADEMIC QUALIFICATIONS

Dedan Kimathi University of Technology

Bachelor of Business Management (Project Management) 2020 – 2023

Gatero Girls High School

Kenya Certificate of Secondary Education (KCSE) – Grade C+ 2016 – 2019

PROFESSIONAL TRAINING & CERTIFICATIONS

• Sustainable Africa – Entrepreneurs Toolkit Program (Aug – Oct 2024)

• Cornell University / Mexoxo – Take the Lead Program (Jan – Feb 2024)

• University of Washington – Project Management Certificate (Jul – Sep 2021) KEY SKILLS

• Office Administration & Clerical

Support

• Project Planning & Coordination

• Budget Tracking & Report Writing

• Microsoft Office (Word, Excel,

PowerPoint)

• Data Entry & Record Management

• Communication & Customer Service

• Time Management & Prioritization

• Team Collaboration

• Crisis Handling & Problem-Solving

WORK EXPERIENCE

AIC Kijabe Hospital – Administrative Assistant Intern Oct 2024 – Present

• Provided front-desk and administrative support, enhancing workflow and patient experience.

• Handled call center duties including answering inquiries, scheduling/rescheduling appointments, and escalating critical cases.

• Welcomed visitors, facilitated patient check-in, and updated records using internal systems.

• Coordinated appointment calendars across departments and managed communication via calls and email.

• Maintained office supplies and filing systems to support daily operations.

• Improved scheduling system, resulting in reduced patient wait times. Child Helpline Kenya – Volunteer Counsellor

Apr 2024 – Aug 2024

• Offered emotional support and guidance to children in distress, using active listening and crisis intervention techniques.

• Assessed and escalated urgent cases involving abuse or self-harm to relevant authorities.

• Maintained accurate records of cases while adhering to confidentiality and ethical standards.

• Participated in debriefing sessions to manage emotional impact and ensure service quality.

Mukuru Slums Development Project (MSDP) – Project Attachment Oct 2022 – Jan 2023

• Supported business training initiatives for caregivers, including business plan development and follow-up.

• Monitored participation of youth and caregivers in empowerment programs.

• Conducted school and home visits to evaluate beneficiary progress

• Tracked budget utilization and contributed to timely, accurate reporting. CORE COMPETENCIES

• Strong analytical, planning, and organizational abilities

• High level of integrity, honesty, and accountability

• Responsive and flexible in resolving administrative and client-related challenges

• Culturally sensitive and able to build relationships with people from diverse backgrounds

REFEREES

1. Madam Pamela Olunga

Assistant Executive Director A.I.C Kijabe hospital 072*-******

2. Madam Ann

Project manager MSDP

071*******

P.O Box 00100 Nairobi

3. Jane Ndila

Child helpline counsellor

072205993

***********@**************.**.**

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