Paula Dulaney
619-***-**** *****.*******@*****.***
PROFESSIONAL SUMMARY
Results-driven Business Administrator with over 20 years of experience in office management, property administration, project coordination, and strategic operations. Proven expertise in streamlining workflows, managing cross-functional teams, and driving business growth. Certified in QuickBooks, payroll, and fair housing. Technically adept and highly adaptable, with a passion for operational efficiency and team leadership.
CORE SKILLS
Office & Project Management
Payroll & Bookkeeping
Accounts Payable/Receivable (AP/AR)
Property & Portfolio Management
Strategic Planning & Budgeting
HR & Team Leadership
QuickBooks, MS Office, Google Suite
Property Software: Yardi, Buildium, Entrata, Onesite
IDS Accounting Software, Fleet Maintenance, Database Creation (Access)
PROFESSIONAL EXPERIENCE
Traveln Monkey Agency Owner
JUNE 2025 – CURRENT
Travel agency that provides customized vacations, special events, cruises, weddings, sporting events, hotels, flights, rentals, etc
Paula’s Bookkeeping/Payroll Services
April 2025-Current
Business Owner- Current
Provide bookkeeping and payroll services to independent Clients as needed
Office/Accounting Manager Camping World
Oct 2023 – Mar 2025
Managed office operations, payroll, AP/AR, personnel files, and bank reconciliation.
Supervised accounting staff and managed vendor relationships.
Oversaw product cancellations/payments, purchases/payoffs, and monthly reports.
Handled month-end reconciliations and all department needs.
Area Manager Au Pair International
Feb 2022 – Present
Conducted case management, monthly home visits, and reporting.
Provided ongoing support and resources for international au pairs and host families.
Project Manager Wimberly Remodeling
2014 – 2022
Oversaw project contracts, negotiated bids, and managed all phases of remodeling projects.
Supervised teams, hired crews, managed supply logistics and vendor relationships.
Handled accounting, payroll, and financial tracking for projects.
Property Manager McKenzie, Campbells, and Carson Properties
2009 – 2022
Managed a 27-property portfolio (500+ units) including LIHTC and Section 8 compliance.
Supervised managers, handled hiring/training, inspections, and resident retention.
Processed rent, deposits, evictions, court appearances, and garnishments.
Used Yardi, Buildium, Onesite, and Entrata for property operations.
Executive Administrator United Domestic Workers
2006 – 2009
Managed county membership operations, HR functions, and travel arrangements for 29 counties and Union staff.
Coordinated political events, special conventions, organized special election for Union officials and administrative correspondence for the Deputy Administrator.
EDUCATION
Masters in Business Administration (Management)
American Intercontinental University — Aug 2022
Bachelor of Science (Forensic Science)
American Intercontinental University — Jan 2020
Associate of Science (Forensic Technology)
Grossmont College — 2006
CERTIFICATIONS & LICENSES
Certified in Fair Housing
Certified in Phone Etiquette
Certified in Sexual Harassment Prevention
Certified Payroll Specialist
Licensed Life Insurance Agent
Certified QuickBooks Bookkeeper
Certified Travel Consultant
TECHNICAL SKILLS
Platforms: PC, Mac
Software: MS Office, Google Sheets, QuickBooks, IDS, Access
Property Tools: Buildium, Entrata, Onesite, Yardi
Typing Speed: 50+ WPM
Cyber Technology Training
Computer Hardware: Build and repair laptops/desktops