Business Analyst Senior

Anthony Bedford, Senior Business Analyst

Chelsea, AL 35043 United States *************@*****.*** 770-***-**** www.linkedin.com/in/anthonybedford/

Professional Summary

Senior Business Analyst with over 10 years of experience in multiple industries and technology sectors. Expertise in delivering strategic product roadmaps, leveraging Agile methodologies to achieve over 90% on-time project delivery. Successfully lead/managed multiple cloud migration initiatives, optimizing operational efficiency and enhancing user experiences. Proven ability to collaborate across diverse teams and translate complex requirements into actionable solutions. Eager to drive innovation and operational improvements in a remote role, significantly benefiting the organizations.

Skills

Agile frameworks: Scrum & Kanban Waterfall methodology expertise Business & technical requirement gathering Gap analysis & data mapping skills User stories & use case documentation Function & flow diagram creation UI/UX design capabilities SDLC knowledge & application Software development lifecycle understanding Test case creation: AC, QA, UAT API knowledge & integration experience JSON & XML data handling skills Proficient in MS Office Suite tools Experienced with MS Azure DevOps platform JIRA project management Confluence documentation skills Visio, Draw.IO, Lucid Charts for diagramming tools SnagIt for capturing visuals SharePoint for collaborative projects SQL proficiency & SSMS usage Work Experience

IT Consultant - Senior Product Analyst Computer Aid, Inc. 10/2023 – Current

• Managing the redesigning and enhancing the Statewide Master Adjustment (SWMA) application for the Division of Finance – State of Florida, enhancing user interface and ensuring data integrity.

• Collaboration with stakeholders to identify usability challenges, implementing targeted solutions that drive enhancements. Documented requirements utilizing Waterfall methodology for clarity and precision.

• Creation of comprehensive QA and UAT test cases, user guides and online FAQ, facilitating user comprehension and usage of application.

Senior Business Analyst - Product Owner Trexin Consulting, Inc. 07/2022 – 08/2023

• Delivered modernized NSO.com and HPSO.com e-commerce portals through strategic product roadmaps and cross-functional leadership.

• Partnered with Salesforce UI integration team migrating a legacy AS400/DB2 support engine into AWS cloud platform, ensuring data integrity via APIs, achieving over 90% on-time product delivery by implementing Agile (Scrum) methodologies.

• Leveraged Azure DevOps for streamlined requirements management, reporting, and sprint execution. Senior Business Analyst - Brand Owner ExecuSearch Group, Inc. 02/2022 – 07/2022

• Providing contracted support for ConnectiveRx, Inc., documentation of business requirements for pharmaceutical clients in the EHR enrollment and medication benefit for patients.

• Collaborated with cross-functional teams to develop solutions that improved access to pharmaceutical therapies, working as liaison for pharmaceutical clients, translating needs into actionable development plans for Brand Hub websites.

• Directed Agile project execution using JIRA, ensuring alignment and timely delivery of requirements. UI/Data Product Manager Staffing as a Mission Consulting 08/2021 – 01/2022

• Piloted end-to-end product lifecycle for AWS Cloud-based SaaS Revenue Cycle Management web portal for Quorum Health Resources, Inc., defining vision, strategy, and roadmap to empower Customer Service Representatives (CSRs) in healthcare billing.

• Drove UI/UX design and data visualization, simplifying complex RCM processes and patient data for CSRs.

• Collaborated with security and compliance teams to ensure HIPAA/PII compliance throughout development. Managed agile development using JIRA, including backlog grooming and sprint planning. Senior Systems Business Analyst Steven Douglas, Inc. 10/2019 – 07/2021

• Served as the Senior Systems Business Analyst/Scrum Master for a JM Family, Inc. $4.5 million strategic initiative, migrating multiple on-premises data warehouse sites to a hybrid Azure/AWS cloud environment.

• Management project requirements using JIRA for backlog and sprint planning, facilitated Agile ceremonies to ensure timely delivery of high-quality software releases.

• Conducted detailed business requirements analysis to identify optimization opportunities by dissecting current-state practices and architected data-driven strategies for enhanced operations, identified operational gaps.

Senior Business Systems Analyst L3-MVI, Inc. 10/2017 – 09/2019

• Oversaw product ownership for 'LE Connect' software development integrating with hardware video capture devices.

• Resolved timeline delivery issues by transitioning from Scrum to Kanban, reducing average feature delivery time from 66 days to 14 days and shortening requirement delivery time from 10 days to 2.5 days within a three-month period.

• Administered detailed DevOps product backlog management encompassing requirements and bug issue corrections, drafted precise Acceptance Criteria and upheld Definition of Done for reliable outcomes. Senior Systems Business Analyst APEX Systems, Inc. 11/2015 – 10/2017

• Lead analyst for CuraScriptSD, Inc., in the achievement of a 95% plus, first-time success rate of the re- engineering project of the primary eCommerce system.

• Directed and successfully delivered an additional critical DEA compliance project for online ordering of Class 1 controlled substances within six months, transitioning customers from manual processes to improved online efficiencies.

• Applied Waterfall methodology to enhance project analysis and scope management across teams. Produced key project documents; functional specifications, QA/UAT test scenarios and training materials to align business needs with UI/UX quality.

Technical Business Analyst- SME Panoramic Solutions, Inc. 05/2013 – 11/2015

• Providing contracted support for the Weather Company, for the Storage Utility Network (SUN) project, guiding the successful migration of on-premises weather data servers to an AWS cloud storage solution.

• Utilized extensive meteorological knowledge (former USAF Meteorologist) to facilitate the integration of partner companies, supporting The Weather Company's transformation from a U.S.-centric to a Global International operation.

• Executed full requirements lifecycle in JIRA by collaborating with project management on product prioritization and leading elicitation sessions.

• Created extensive documentation including business requirements and specifications, ensuring alignment with governance standards.

Education & Certifications

Colorado Technical University 12/2008

Master of Science Management (MSM) IT Management Chapman University 12/1993

Bachelor of Science (BS) Computer Sciences

ScrumAlliance.com, 4/2010-Present

Certified Scrum Master (CSM)

ScrumAlliance.com, 8/2019-Present

Certified Scrum Product Owner (CSPO)

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