Event Planning E-Commerce
Resume:
Marigold Mitchell
Senior Administra.ve Professional
718-***-**** • Woodside, NY
Seasoned and results-driven professional with comprehensive exper.se in opera.ons and HR, enhancing efficiency through expert management of execu.ve schedules, travel coordina.on, and company event planning. Proven success in streamlining administra.ve processes, improving employee produc.vity, and implemen.ng strategies that drive organiza.onal growth. Skilled in recruitment, onboarding, and employee development, fostering high levels of sa.sfac.on and reten.on. Adept at u.lizing advanced soTware tools, overseeing opera.onal func.ons, and leading e-commerce plaUorms. Thrives in fast-paced environments, balancing compe.ng priori.es while maintaining a focus on people and performance. Areas of Exper4se
● Execu.ve Administra.ve Support
● Event Planning and Logis.c
Management
● Travel Coordina.on and I.nerary
Planning
● Calendar Management & Scheduling
● Human Resource Management
● Database Management
● Vendor and Customer Rela.ons
Management
● Budget Management
● Daily Opera.on Management
Professional Experience
Metro Team Sports New Hyde Park, New York
Opera4onal Manager
2020 to Present
• Oversee policy development, drive efficiency improvements, and manage daily opera.ons to ensure smooth workflow.
• Supervise all aspects of recruitment, training, and performance evalua.ons, providing construc.ve feedback and empowering team members through tailored development.
• Foster a posi.ve workplace culture by promptly addressing employee concerns, encouraging team collabora.on, and mentoring junior staff.
• Enhance overall customer sa.sfac.on rates by improving organiza.on's superior delivery service.
• Collabora.vely shapes and executes strategic growth ini.a.ves with senior leadership, successfully aligning daily opera.ons with long-term business objec.ves.
• Op.mize workforce scheduling and reinforce vendor rela.onships, ensuring opera.onal excellence and the punctual delivery of goods and services.
Metro Team Sports New York, NY
Execu4ve Administra4ve Assistant
2015 to 2020
● Provided comprehensive administra.ve support for 3 C-level execu.ves, including complex calendar management, travel arrangements, including flights, accommoda.ons, and transporta.on
● Planned and coordinated events, including mee.ngs, and conferences
● Prepared reports, presenta.ons and other essen.al documents.
● Managed execu.ve budgets and reconciled credit card statements
● Managed CRM database, including maintenance, updates and report genera.on.
● Record Keeping and Confiden.al Informa.on Handling Metro Team Sports New York, NY
Account Execu4ve
2011 to 2015
• Cul.vated strong customer rela.onships and strategic partnerships by staying connected through various channels.
• Resolved client concerns promptly with a solu.ons-oriented approach, achieving outstanding sa.sfac.on levels and reinforcing client loyalty.
• Ac.vely par.cipated in industry events, conferences and trade shows, leveraging networking opportuni.es to expand client base and enhance market presence.
• Delivered engaging product demonstra.ons and proposals, highligh.ng value proposi.ons and promo.ng conversion opportuni.es.
• Proac.vely iden.fied cross-selling and upselling opportuni.es within the exis.ng client base to maximize revenue and enhance customer value proposi.ons.
• Excelled in a dynamic and high-pressure environment, effec.vely managing compe.ng priori.es to consistently surpass business objec.ves.
Metro Team Sports/Athle.c Style New Hyde Park, NY Human Resources Manager
2007 to 2011
• Revitalized the recruitment and team-building processes, enhancing workforce cohesion and driving opera.onal excellence through strategic engagement ini.a.ves.
• Led the development and implementa.on of rigorous HR policies, aligning them with local, state, and federal regula.ons to mi.gate risks while advancing organiza.onal goals.
• Streamlined the onboarding process by developing tailored materials, significantly enhancing the integra.on of new hires and strengthening opera.onal cohesion across departments.
• Successfully mediated personnel disputes, securing harmonious resolu.ons that maintained a posi.ve workplace environment and preserved team dynamics.
• Collaborated with department managers to formulate strategic hiring plans that aligned with the organiza.onal’s growth objec.ves, facilita.ng targeted recruitment and organiza.onal expansion.
• Op.mized employee exit strategies
Addi4onal Experience
Administra.ve Assistant Athle.c Style - Ins.tu.onal Division, New York, NY (2004 – 2007) Retail Store Manager Athle.c Style - Bloomingdales, New York, NY (2001 – 2003) Retail Sales Manager Athle.c Style, New York, NY (1996 – 2000) Retail Sales Associate Athle.c Style New York, NY (1993 – 1996) Warehouse Worker Athle.c Style, New York, NY (1990 – 1993) Technical Proficiency
Microsoft Office Suite Microsoft Teams Calendar Management Expensify Event Planning Smartsheet
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