Behavioral Health Mental

ALEXIS DOUGLAS, PP B.S. MSW (****)

SOCIAL WORK COORDINATOR

404-***-**** *********@******.*** Atlanta, Georgia https://www.linkedin.com/in/alexis-douglas-ab1766235 PROFESSIONAL SUMMARY

Compassionate and detail-oriented behavioral health professional with extensive experience in psychosocial assessments, case management, and housing support services. Skilled in coordinating treatment plans, substance use support, crisis intervention, and connecting clients with community resources. Dedicated to improving client outcomes through advocacy, program development, and interdisciplinary collaboration. Successfully reduced client housing instability by implementing a coordinated care model in collaboration with housing authorities. Pursuing advanced licensure (LMSW/LCSW) in Georgia to expand expertise and impact. CAREER EXPERIENCE

SUBSTANCE USE INTAKE SPECIALIST

Remote 2023-2025

Better Life Partners

● Supported intake coordination for substance use recovery services, ensuring timely enrollment, benefit verification, and appointment scheduling across multidisciplinary teams.

● Conducted needs assessments and coordinated referrals to behavioral health, housing, and social service agencies.

● Maintained accurate EHR documentation while ensuring strict adherence to HIPAA compliance and ethical standards.

● Tracked engagement metrics and proactively followed up with members to reduce treatment gaps and promote long-term recovery outcomes. RENTAL ASSISTANCE COORDINATOR 2021-2023

Hybrid Community Outreach Project:

Impact46, Lawrenceville Response Center

● Developed and maintained strategic partnerships with housing authorities, employment agencies, and local nonprofits to prevent homelessness.

● Assessed client eligibility using HUD income guidelines and submitted financial requests to secure rental assistance for households facing eviction.

● Conducted housing stabilization case management, including goal planning, service referrals, and budgeting support.

● Compiled demographic and service utilization data to produce accurate HUD-compliant reports for quarterly and annual reviews.

● Supported transition planning for clients securing stable housing, ensuring wraparound services were in place. MENTAL HEALTH TECHNICIAN II 2018-2021

Grady Memorial Hospital/DBHDD

● Delivered group and individual psychoeducational sessions on topics such as emotional regulation, coping strategies, and relapse prevention.

● Provided direct behavioral health services, including crisis intervention, case support, and treatment plan development for clients with co-occurring disorders.

● Initiated peer support initiatives to enhance social connectedness and long-term recovery within underserved populations.

● Completed SDOH screenings for MAT program participants and coordinated wraparound supports based on identified needs. COMMUNITY HEALTH WORKER 2015- 2018

Oak Street Health

● Led patient outreach efforts and collaborated with clinical teams to address social determinants of health and reduce barriers to care.

● Supported care navigation for medically underserved populations, linking patients to preventive services and follow-up appointments.

● Provided crisis de-escalation support and collaborated on integrated care plans for patients with chronic behavioral and physical health conditions.

● Facilitated interdisciplinary case review meetings to improve care quality and patient satisfaction. BEHAVIORAL AIDE II 2013-2015

Positive Change Counseling, LLC

● Advocated for youth in foster care placements, promoting emotional well-being, school engagement, and life skills development.

● Participated in care team meetings to provide behavioral insights and suggest individualized interventions.

● Facilitated communication with medical and behavioral health facilities on behalf of DFCS, ensuring continuity and quality of treatment.

● Supported family reunification and permanency planning by reinforcing client strengths and case objectives. EDUCATION

Master of Social Work, Chamberlain University July 2026 Bachelor of Science, Sociology, University of West Georgia May 2022 CERTIFICATIONS

• Trauma-Informed Care, Grady Health System – July 2023 Crisis Intervention -Grady Health System – June 2023

• Multicultural Achievement Program Winner Multicultural Achievement Program Winner Social Diversity Certificate Social Science Research Certificate

• BLS + PALS CPR Trained Issued by American Heart Association TECHNICAL SKILLS

Microsoft Excel (Pivot Tables, VLOOKUP) - Tableau & Power BI (Beginner) - Salesforce, Epic, Cerner - CPT/ICD-10 Familiarity - EMR & Claims Systems Navigation

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