Quality Control Customer Service

Misty Jacobs

Gastonia, NC *****

Phone: 704-***-****

Email: *********@*******.***

Ability Summary

Highly dedicated and reliable.

Strong work ethic and highly efficient in working in fast-paced environments while meeting and exceeding target goals.

Skills & Training

Fabrication Manufacturing, Textiles Manufacturing, and Production.

Warehouse Management, Receiving Dock Management, overseeing a staff of five. Distribution of finished goods while maintaining accurate records.

Accomplished in assembly, packaging, quality control, and inventory levels.

Skilled in overseeing operations and training, while leading team members. Excellent supervisory and shipping skills.

Managed inventory staff, arranged regular cycle counts, and year end inventory, personally received and counted all incoming inventory for new clients/projects, i.e., Volvo, and Siemens.

Maintained, researched inventory discrepancies and reconciled within ERP software, produced spread sheets within Excel.

Key Skills

Manufacturing Textiles Supervisory Experience Inventory Management Quality Control Order Fulfillment Compliance Receiving Orders Assembly Blueprint Reading Customer Service Microsoft Office Suite Time Management Safety

Employment History

02/2022 - 12/2024

Receiving Supervisor/Inventory Specialist

iFAB Inc, Gastonia, NC

Managed incoming inventory, special projects with iFAB's largest client being, Daimler Trucks, subs- TBB, Freightliner and Volvo.

Performed quality control with a strong focus on blueprints, warehouse relocation, bin changes, and researched "can't locate" part to identified parts without tags/part numbers.

Created and maintained Excel spread sheets for tracking, cycle counts, location changes, work order transactions, errors in receiving and duplicates, and all maintenance updates.

Received PO's, distribution, inventory control, and monitored all parts and consumables required for newly erected Robot for Volvo line.

Managed receiving including all incoming stock performed by two receivers and five forklift drivers.

01/2021 - 03/2022

Sample Coordinator

Creative, Gastonia, NC

Cut and labeled samples according to established procedures.

Prepared patterns and samples for in-house cutting and sewing and prepared samples for production.

Processed and input sample specifications into tracking systems.

Generated reports on sample inventory, usage, and status.

Education History

Journalism and English

Bachelor's Degree

Mount St. Vincent University, Halifax, NS, Canada

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