Accounts Payable Customer Service

Bianca Maynard

Las Vegas, NV

702-***-**** *******.********@*****.***

Professional Summary

Multifaceted professional with 10+ years of experience spanning healthcare, hospitality, and administrative operations. Respected for seamlessly managing multiple responsibilities, fostering team performance, and enhancing operational workflows. Eager to bring dedication, leadership, and adaptability to a mission-driven organization.

Core Skills

• Staff Supervision • Inventory Management • Housekeeping Operations • Accounts Payable • Scheduling • Multitasking • Hospitality Standards • Customer Service • Patient-Facing Support

Professional Experience

Henderson Health and Rehab — Henderson, NV

Housekeeping Director Accounts Payable Director of Central Supply January 2023 – Present

• Oversee all housekeeping operations, ensuring compliance with cleanliness and safety standards

• Manage facility procurement and vendor payments through accurate accounts payable oversight

• Direct central supply inventory and procurement to maintain critical resource availability

• Currently leading all three departments simultaneously with strong prioritization and communication

Spring Valley Specialty Hospital — Las Vegas, NV

Housekeeping Lead February 2021 – January 2023

• Supervised housekeeping staff, managed schedules, and maintained sanitation across patient areas

• Mentored new employees and implemented updated cleaning procedures

• Assisted in reducing turnover through improved team morale and support

Las Vegas Golf Club — Las Vegas, NV

Business Office / Receptionist June 2018 – February 2021

• Operated front desk, managed scheduling and event coordination for golf and hospitality services

• Responded to guest inquiries and handled administrative support for the business office

• Recognized for providing friendly and responsive guest service

Sykes Enterprises — Remote / Las Vegas, NV

Customer Service Representative October 2015 – June 2018

• Delivered high-quality phone support in a fast-paced call center environment

• Resolved customer issues, documented cases, and maintained satisfaction benchmarks

• Exceeded performance goals for quality and call resolution

Hyatt Place — Las Vegas, NV

Housekeeping Aide January 2011 – June 2018

• Ensured guest rooms and hotel spaces were clean, welcoming, and up to brand standards

• Supported special cleaning tasks and assisted with inventory of cleaning supplies

• Frequently praised for reliability and attention to detail

Additional Skills

• Bilingual: [Add language if applicable]

• Microsoft Office Suite (Outlook, Excel, Word)

• Team Communication Tools (Slack, Zoom, etc.)

References

Available upon request.

Contact this candidate