Licensed Insurance Agent
Resume:
Keisha Scott
Licensed Insurance Agent
Atlanta, GA 30328
**************@*****.***
Medicare and Healthcare Management Specialist highly motivated with 5+ years of experience as a licensed insurance agent assisting and educating beneficiaries on product and plan features, benefits and differences. A proven track record of using my excellent personal, communication, analytical and organizational skills to help clients make an informed decision on choosing and implementing their healthcare options. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Enrollment Benefits Specialist
FBMC-Tallahassee, FL
September 2022 to Present
• Administering group benefits to state employees, assisting them with comprehensive core and voluntary and compliance cafeteria plan administrative services.
• Setting up mobile work stations with proper marketing materials and displays
• Heavy customer interface with a diverse daily interaction
• Maintaining manual and electronic logs of daily sales productivity.
• 40 Hr Week
Licensed Insurance Agent
DH Insurance Group LLC-Boca Raton, FL
January 2022 to April 2024
• Conducted telephonic enrollment with a quota of 8Medicare Advantage application enrollments per week
• Proficient in MS Office, knowledgeable in a number of CRM tools and marketing resources.
• Specialize in Medicare Advantage products, trained on all current 2024 CMS guidelines and regulations.
• Implemented and adhered to Medicare/Medicaid Managed Care Programs and policies
• Advised beneficiaries of new legislation that may impact annual elections and eligibility including their Medicare/Medicaid Prescription drugs.
• Interviewed prospective beneficiaries to obtain data about financial resources and needs, the physical condition of the person to be insured, and to.
• Active health and life insurance in over 10 states.
• Top sales agent with compassion, excellent customer care, and consultative approach telesales professional
• Medicare and Ancillary product sales
• 40+hr Week
Licensed Insurance Agent
Senior Care Benefits-Sunrise, FL
October 2019 to September 2022
Senior Benefits Specialist
• Conducted telephonic enrollments of Medicare Advantage and supplement applications
• Explaining Medicare Advantage plan options
• Advised beneficiaries of new legislation that may impact annual elections and eligibility including their Medicare/Medicaid Prescription drugs
• Represented leading insurance carriers with strong financial stability and Provided clients with the best solution based on immediate needs and budgetary concerns
• Compared and contrast Medicare analyzing andaddressing issues that may affect Medicare/Medicaid Managed Care Programs
• Performed all enrollment-related activities; such as identifying potential prospects, screening leads to ensure eligibility requirements, setting appointments, explaining the program, completing enrollment applications, and submitting enrollments to CCA
• 40+ Hr Week
Sales Agent
Infinity DISH Sales Group-Boca Raton, FL
June 2015 to January 2019
DISH Network Satellite TV Sales
• Recommend products and services to meet customer requirements
• Meet and exceed sales goals and metrics
• Inbound phone sales using consultative sales approach 40+ Hr Week
Sales Agent
Advanced Tech Support-Boca Raton, FL
April 2014 to June 2015
Analyze communication needs of customers regarding technical issues
● Recommend products and services to meet customer requirements
● Negotiate terms of sale and services with customer
● Tier I tech support, PC diagnostics and software sales Weight Loss Counselor/Nutritionist
Quick Weight Loss Enterprises-Marietta, GA
September 2008 to May 2014
• Counsel clients on supervised weight loss programs.
• Instruct nutrition classes insuring product and program knowledge
• Product sales and promotion, exceeding sales expectations
• Direct Customer service with high volume inbound/outbound calling Manage daily shipments, inventory and receiving via computer program Financial Service Supervisor
New Health Care Management Group-Atlanta, GA
April 2002 to August 2008
Assist members with inquiries regarding billing, claims, payments, refunds and cancellations to their account, account reconciliation.
● Supervised customer service reps and trained on office procedures.
● Prepared weekly/daily reports and proper documentation of all functions on appropriate forms and systems.
● Researched escalated consumer complaints, made necessary account adjustments.
● Medical Claims processing, insurance verification, and hospital bill negotiation complied with all HIPPA guidelines
● Reviewed company compliance with all applicable customs laws and procedures. Education
Associates Degree in Medical Assistant in Medical Assistant Sanford Brown College - Atlanta, GA
2006
Tennyson High School - Hayward, CA
1993
Skills
• Customer Service
• Health Insurance
• Life Insurance
• Sales
• Sales
• Account management
• Direct sales
• Salesforce
• Customer service
• CRM software
• Negotiation
• Marketing
• Insurance sales
• Product demos
• Mobile devices
• HIPAA
• Account reconciliation
• Driving
• Leadership
• Telemarketing
• Upselling
• Cold calling
• Sales support
• Insurance verification
• AHIP Current
• Phone etiquette
• Communication skills
• Technical support
• Managed Care
Certifications and Licenses
Licensed 215 Agent
July 2019 to July 2022
Life and Health Insurance
Life Insurance License
July 2019 to Present
Insurance Producer License
Contact this candidate